I have had two different TS55 FEQ that are randomly powering off for a split second while cutting and then power back on. The first one was purchased three weeks ago so I took it back to Rockler and they provided another one. Now the new one is doing the same. For the first day or two, there are no issues, then it progressively gets worse each day. Now it is doing it 3 times on one board. I have removed all extension cables and now have it plugged directly into the outlet as suggested by Festool support. I have 12 gauge wiring in my shop on 20 amp circuit. There is nothing else on the outlet and it is still doing it. I measured the voltage at the outlet and it is 123.8 volts. No other power tools are experiencing this issue. I am cutting birch 18mm plywood and tried going slower, changing speed on the saw, etc - same issue. Please advise.
TS55 FEQ Stalling intermittent power cutting out
- Thread starter Joe Brown
- Start date
Ah, ok, that's weird that it would happen to two saws. A 'bad batch' of saws seems unlikely, but who knows. Can you plug it in elsewhere, to totally eliminate your shop power being the issue? Did Rockler try it when you took it back?Joe Brown said:
I agree, it is very odd to be more than one saw affected - unless it is like their sander recall where they got a bad batch of parts. Is it really necessary to have electronics in the saw that are that sensitive to power? I want something rugged that just works, not something so touchy the conditions have to be just right. When I walked into Rockler to buy a track saw, I was ready to buy the Makita, but the salesman sold me on the Festool being the best. I will say the features are nice and it gives a good quality of cut, but staying running is more important. 
I could try plugging it into the power in my house. However, it is on the same transformer and much further from the pole. My shop is only 10 feet from the transformer pole. I am anxious to hear what Festool comes back with. I filled out the form online since the message over the phone said longer than usual wait times. The good news is I just talked to the Rockler store manager and he will make it right with me no matter which way I go. I told him I will give Festool a chance to remedy it first.
woodferret
Member
- Joined
- Jan 5, 2020
- Messages
- 1,089
To rule out the simple, do you do a full 1/4 hard turn on the plugit cord?
- Joined
- Jun 24, 2007
- Messages
- 10,355
woodferret said:
[member=82907]Joe Brown[/member]
Welcome to the forum. [smile]
This ^^^. It can be very hard to get a new Plug-It fully tight on a new tool. Make sure it is actually fully locked in place. Bevel the saw to get better access and a good grip to push and turn.
Seth
Yes, I have it complete locked in place. At first I was trying to lock it with finger strength since it is in a hard to reach spot. However after reading a similar post in this group, I unlocked the saw from 90 to 45 and was able to really crank on the power cord and lock it in. It is still however cutting out.
Woodenfish
Member
- Joined
- Jan 26, 2007
- Messages
- 291
If you still have this malfunctioning saw I would try to run the motor continuously for about 10 minutes or so. Set up some scrap and keep making cut after cut to just the motor humming and running hard and see if the saw starts behaving. Maybe there is a little green gremlin in there just wanting out?
I had a long talk with Justin from Applications department this morning. He asked lots of questions and then spoke to some folks behind the scenes and basically came back and said they do not know what it is that may be causing it in my environment. The saw has electronics in it that are very sensitive to power fluctuations and my environment cannot run a Festool saw. 
I am going to pull my cars out of the garage and move my work and the saw in there to see if it does it on the power from the house. If so, I will be returning the saw and trying out other brands. If it does not do it on house power, I will need to investigate my main panel in the shop. It is only a couple years old, but maybe it is bad??? Not much else that it could be at this point.
I am going to pull my cars out of the garage and move my work and the saw in there to see if it does it on the power from the house. If so, I will be returning the saw and trying out other brands. If it does not do it on house power, I will need to investigate my main panel in the shop. It is only a couple years old, but maybe it is bad??? Not much else that it could be at this point.
Joe Brown said:I had a long talk with Justin from Applications department this morning. He asked lots of questions and then spoke to some folks behind the scenes and basically came back and said they do not know what it is that may be causing it in my environment. The saw has electronics in it that are very sensitive to power fluctuations and my environment cannot run a Festool saw.
I am going to pull my cars out of the garage and move my work and the saw in there to see if it does it on the power from the house. If so, I will be returning the saw and trying out other brands. If it does not do it on house power, I will need to investigate my main panel in the shop. It is only a couple years old, but maybe it is bad??? Not much else that it could be at this point.
Worse comes to worse, you might consider going with the TSC 55 and run it off battery.
