Getmaverick said:I wonder if it would be possible to send in the original GRS-16 for some upgrades. I don't care about it being lighter, but may like some of the newer features. This is a very fast upgrade. Not sure its even been a year.
TSO Products said:...
Variable Angle Accessory? – that is actually what our existing MTR-18 Triangle System does already.
...
TSO Products said:Upgrading existing GRS-16 in customer hands? – the changes to the product involve mostly machining – but based on starting with thicker material: up from half inch in earlier production tools to 5/8” (15mm) now. Like cutting wood, its not practical to “add” material after the fact. Re-machining existing GRS-16 tools in those areas where removal would bring it closer to current production is technically possible. In our view the improvement would not justify the cost. The only tangible change which is technically feasible is to exchange the Latch Assembly. We have no plans to offer a replacement program for the Latch. It is a very costly specialized part to build – more than you would believe. So we don’t think any purpose would be served by offering a $ 50.00 replacement Latch. Our Pro customers have told us repeatedly that they don’t care if their rails have indentations from FESTOOL rail connectors in the underside t-slot or from a visible marking on the edge of a guide rail t-slot edge from a GRS-16 Latch.
We hear you
Hans
HarveyWildes said:Thanks for the quick answers. Very useful.
TSO Products said:...
Variable Angle Accessory? – that is actually what our existing MTR-18 Triangle System does already.
...
I'm thinking of something that would attach to the guide rail and not require a table. I have the Festool angle guide, and I actually like it quite well, except that you have to check the angle setting frequently. If you want to make sure it doesn't move under pressure, you have to clamp it. I've been hoping that TSO would come up with something similar that would hold the angle setting more reliably. Just my input into the process...
TSO Products said:HarveyWildes said:Thanks for the quick answers. Very useful.
TSO Products said:...
Variable Angle Accessory? – that is actually what our existing MTR-18 Triangle System does already.
...
I'm thinking of something that would attach to the guide rail and not require a table. I have the Festool angle guide, and I actually like it quite well, except that you have to check the angle setting frequently. If you want to make sure it doesn't move under pressure, you have to clamp it. I've been hoping that TSO would come up with something similar that would hold the angle setting more reliably. Just my input into the process...
[member=61231]HarveyWildes[/member] - off-topic now, but let me explain: you ask a question or pose a woodworking problem. If I hint or disclose what have in the works that might address exactly what you're asking, then I will be peppered with questions and hounded for more details. I really want to be open with our woodworking community about what we are doing or thinking. But experience is showing TSO that there are limits as to what works on the internet.
Stay in touch - all of you, please [wink]
Hans
TSO Products said:TSO answers and comments to FOG questions on this thread:
YES, “it’s just like fine tuning the original”
Accessory compatibility: we always think in terms of “Systems” when designing. Whenever possible we provide forward and backward compatibility. For example the Angle Accessory part originated with the MTR-18 Triangle as a “Clamping Angle”. For most of this year and before we had anything to attach to them, we have had a standard accessory mounting pattern on the GRS-16, GRS-16 PE.
When a remodeling contractor customer asked to provide reference edge extension we sent him the standard Angle from the MTR-18 accessory kit to establish that this is a useful combination. Now we are offering the existing Angle and add the required M6 Socket Head Stainless Screws and M5 Allen wrench in a standalone kit not previously orderable as a complete accessory.
Yet to be announced accessories: YES, they will be designed to fit not only the new GRS-16 but also be backward compatible with nearly all GRS-16 produced in 2017.
Variable Angle Accessory? – that is actually what our existing MTR-18 Triangle System does already.
Model number unchanged: the differences between various versions did not change the purpose or function and did not warrant creating a different model designation. The easiest way to distinguish the current production version from one of several earlier ones is to compare the current pictures on our website.
Reseller stock upgrade: very little earlier “original” version is left at resellers. If you want to be sure to receive the newest version, look for the SKU numbers: 61-130 GRS-16 and SKU 61-230. Give resellers at least a week. We did not do as good a job of getting them ahead of the curve as we should have – “Lesson learned”!
TSO business philosophy: we design products to be “keepers” not short lived planned obsolescence. The current version GRS-16 was not designed with the expectation that customers would now dispose of their original Square and generate new sales for us. The changes are refinements which don’t make your earlier GRS_16 obsolete.
Upgrading existing GRS-16 in customer hands? – the changes to the product involve mostly machining – but based on starting with thicker material: up from half inch in earlier production tools to 5/8” (15mm) now. Like cutting wood, its not practical to “add” material after the fact. Re-machining existing GRS-16 tools in those areas where removal would bring it closer to current production is technically possible. In our view the improvement would not justify the cost. The only tangible change which is technically feasible is to exchange the Latch Assembly. We have no plans to offer a replacement program for the Latch. It is a very costly specialized part to build – more than you would believe. So we don’t think any purpose would be served by offering a $ 50.00 replacement Latch. Our Pro customers have told us repeatedly that they don’t care if their rails have indentations from FESTOOL rail connectors in the underside t-slot or from a visible marking on the edge of a guide rail t-slot edge from a GRS-16 Latch.
We hear you
Hans
Bob D. said:Most will think this is a crazy idea but that's all it is, an idea. If you don't consider all the possibilities how can you arrive at the best solution.
[member=44099]Cheese[/member] - I was thinking about that before I sent off my previous post but figured if I went that far then somebody would suggest including shop towels, too [wink]Cheese said:Hey Hans,
How about including a small bottle of AlumTap as others may not have this on hand.
http://www.tapfree.com/alumtap.html
bnaboatbuilder said:My lowly advice, every company which makes products will make changes within a product cycle and for the most part never mention anything.
snipe
Customers go nuts when they think they aren't buying the latest and greatest which can beat a company to death.