jaguar36 said:
I could do without all the Lean/Continuous improvement buzzword nonsense...
Well, there's the matter of one's opinion, which everyone is entitled to, and then there's the defacto definition of the word 'nonsense', which I don't think means what you think it means, to paraphrase a famous movie quote...
I think it actually makes 'a whole LOT of sense' for the workers in this shop to use the same terminology from the book they read as shorthand for all striving for the same idea of "lean" and going forward to be thinking always about "continuous improvement". To throw in another buzzword, it looks like they're "taking ownership" in the place they work which can only lead to enjoyment rather than frustration for themselves and their customers.
Thanks for sharing the video guys; nicely done. I had not heard of the book you mentioned, but was able to find it easily online and was pleasantly surprised to find out that you can download it for free from the 2 second lean website.