15 day return guarantee?

[Taylorkitchens]

Hey guys,

Recently bought a Txs 2.6 set, after a few days there is a slight smell from the motor and also think that it's bigger than the cxs. I wanted the smallest version.

Could I return it under the 15 day period / exchange it with the cxs?

 

[peter halle]

I looked up the UK policies and here is a link:  https://www.festool.co.uk/Service/all-inclusive/Pages/15-day-money-back-guarantee.aspx

I would suggest that if you haven't already you register the tool as the directions say and then return it to your dealer for an exchange.  It may sound strange to register it first and then return it but that is what the page says.

Peter

 

[Phil Beckley]

Hey guys,

Recently bought a Txs 2.6 set, after a few days there is a slight smell from the motor and also think that it's bigger than the cxs. I wanted the smallest version.

Could I return it under the 15 day period / exchange it with the cxs?

Hi
Sure it can be returned under the 15 day for cash back or the CXS.
RG
Phil

 

[Taylorkitchens]

Thanks guys, I had read it, just wasn't sure if what I've described fell under the terms