another reconditioned disaster

[duburban]

i was so excited to receive my reconditioned ts55r and of course my enthusiasm was ruined by a dead fly on the systainer. so unlike festool to not vacuum the  flys from boxes before shipping....  [mad]

 

[sanangelo]

I would demand a replacment with a brand new one........and send that soiled one to me for closer inspection

 

[duburban]

its totally dead. won't fly, buzz or turn in circles.

 

[Paul G]

Is this meant to be sarcastic? A dead fly in my soup is gross, but a dead fly on the box of a used tool wouldn't even raise an eyebrow TBH. And I thought I could be demanding lol. A TS55R disaster for me would involve me being injured, not an insect.

 

[duburban]

do my 30 days start when i see the dead fly?

 

[leakyroof]

That Fly IS reconditioned. Just not in active way. [wink]
Besides, if it isn't green, it's not really from Festool and is a stowaway ... [embarassed]

 

[John Stevens]

its totally dead. won't fly, buzz or turn in circles.

ROFLMAO, thanks!

Regards,

John

 

[MrToolJunkie]

I think if you call Service they will take care of the problem and send you a live fly without delay.  [big grin]

Scot

 

[sancho57]

Shouldnt that fly come in a systainer

 

[MrToolJunkie]

One of the new micro systainers...

Scot

 

[Stephen B]

Must have come from Festool Australia, as we have plenty of flys down here!

It isn't 240v is it?

 

[peter halle]

Could have been worse.  When the Fogtainers were in production a flock of birds sat in the tree overhead and ...  Cleaned them off before shipping except for one.

OOPS.

Peter

 

[Timtool]

So far 60 people wanted a closer look at the fly, ... just sayin

 

[Kev]

Dear duburban

Festool would like to apologise that your fly isn't operating to your satisfaction. As with all reconditioned tools, the fly was full disassembled, inspected, worn parts were replace and then re-assembles and run on mains power for thirty minutes.

The fly was fully functional upon despatch, we believe the problem is probably a transport issue.

We will be sending a swarm of new flies in you general direction. Please do no hesitate contacting Festool service if you have any other insect problems.

Regards,

Festool Service

 

[duburban]

but the saws not too shabby.

is there a ts55r supplemental manual out yet?

 

[lambeater]

Hmmm the US, a Fly be careful could be a government thing. Dissect it and look for a chip. May send info to your govt on tool collection.  [scared]

Lambeater 

 

[peter halle]

is there a ts55r supplemental manual out yet?

Yes.  Festool TS55REQ Supplemental Manual

Peter

 

[Old School Carpenter]

Dear duburban

Festool would like to apologise that your fly isn't operating to your satisfaction. As with all reconditioned tools, the fly was full disassembled, inspected, worn parts were replace and then re-assembles and run on mains power for thirty minutes.

The fly was fully functional upon despatch, we believe the problem is probably a transport issue.

We will be sending a swarm of new flies in you general direction. Please do no hesitate contacting Festool service if you have any other insect problems.

Regards,

Festool Service

[thumbs up]

Mike

 

[PaulMarcel]

Ever since FestoolUSA took Brice's advice and started Armor-All'ing everything before shipping, I bet the fly got asphyxiated from the Armor-All (his lungs, however, are nice and shiny)

 

[leakyroof]

Dear duburban

Festool would like to apologise that your fly isn't operating to your satisfaction. As with all reconditioned tools, the fly was full disassembled, inspected, worn parts were replace and then re-assembles and run on mains power for thirty minutes.

The fly was fully functional upon despatch, we believe the problem is probably a transport issue.

We will be sending a swarm of new flies in you general direction. Please do no hesitate contacting Festool service if you have any other insect problems.

Regards,

Festool Service

. On the Floor Kev... On the floor [wink]