Bargain?!!!
- Thread starter lisfesty
- Start date
mastercabman
Member
- Joined
- Apr 15, 2007
- Messages
- 1,854
I am undecided with the 2 choices. ???
RJNeal
Member
For us pond jumpers, how much is that in USD?
Thanks, Rick
Thanks, Rick
- Joined
- Jan 22, 2007
- Messages
- 8,426
Hi Kevin. Really good buy I think; but did you get the full 3 year guarantee?
The reason I wonder is, because I fancy I also was bidding on the same item, but stopped when realised the seller (Festool UK - ok, TTS Tooltechnic Systems GB Ltd) were only offering 6 months guarantee.
TTS have auctioned a number of tools recently, all with 6 months guarantees - why? They're good tools, known for their durability etc. - so why not offer the full 3 years? Seems a bit petty to me - you're getting them cheaper, so we we're only going to give a piffling guarantee! That's my take on it anyway.
Have deleted them them from my eBay watch list, so can't double check; but what you paid is what I remember it going for.
I did phone TTS to ask about this (x3) but never got to speak to a person - and, despite leaving my contact details, each time, with their automated system, never had a call back.
Bye the bye, whenever I have seen ex-demo tools on sale from (independent) dealers, the 3 years guarantee has always been offered - they've even offered to register it for you.
Ended up getting the older NiMH version for nearly £15 less, with full 3 year guarantee, from Rex Crystal. They answered the phone promptly, dealt with my queries in calm, helpful, professional manner - very impressed.
I do apologise if considered inappropriate posting, but, maybe slightly relevant if my thoughts re. guarantee correct.
That said, obviously still a good buy of course.
Richard.
The reason I wonder is, because I fancy I also was bidding on the same item, but stopped when realised the seller (Festool UK - ok, TTS Tooltechnic Systems GB Ltd) were only offering 6 months guarantee.
TTS have auctioned a number of tools recently, all with 6 months guarantees - why? They're good tools, known for their durability etc. - so why not offer the full 3 years? Seems a bit petty to me - you're getting them cheaper, so we we're only going to give a piffling guarantee! That's my take on it anyway.
Have deleted them them from my eBay watch list, so can't double check; but what you paid is what I remember it going for.
I did phone TTS to ask about this (x3) but never got to speak to a person - and, despite leaving my contact details, each time, with their automated system, never had a call back.
Bye the bye, whenever I have seen ex-demo tools on sale from (independent) dealers, the 3 years guarantee has always been offered - they've even offered to register it for you.
Ended up getting the older NiMH version for nearly £15 less, with full 3 year guarantee, from Rex Crystal. They answered the phone promptly, dealt with my queries in calm, helpful, professional manner - very impressed.
I do apologise if considered inappropriate posting, but, maybe slightly relevant if my thoughts re. guarantee correct.
That said, obviously still a good buy of course.
Richard.
thanks for your post. Your 100% right...does seem a bit petty...and poor customer service!!! Which is strange because I called them a few times to ask a few general questions before buying and they were pretty helpful!... I watched a video on here recently with some guy putting the C15 through its paces... dipping it in water, plaster dust etc etc... I use my Panasonic Impact quite a lot so I'll use my C15 for some nicer tasks!
Your considerate reply appreciated Kevin. I probably should have put my comments elsewhere; I do feel a little apologetic.
I must admit when I saw what it went for, I stumbled blindly out of my chair in shock; fortunately someone saw what was happening and gave me a large mug of strong sweet tea, and a biscuit, to aid my recovery; and kept an eye on me for a couple of hours. I'm just glad I wasn't alone.
Indeed a bargain.
My limited dealings with TTS have, unfortunately, been disappointing with regard to call-backs. For e.g. whilst sanding a few months ago, early after-noon on a Friday, the hose came adrift from the connector - the pressure was on (because we needed to get primer and undercoat on before week-end.) I couldn't work out how to get it back together securely. (Isn't the dust extraction good - a few seconds and a cloud of dust reminded me.)
It took far too many attempts before I got to speak to a person - again no call back. When I did (speak to a person) they were very, very helpful - they went and got a hose and patiently talked me through what to do - excellent. But I still lost nearly three hours. Perhaps my expectations are too high.
I always used DeWalt gear till I became aware of Festool. Like you, will probably cosset the C12 for a while - everyone's impressed with it; the ease with which you can change chucks, the ease with which it will allow you screw slowly, and so on. I'm going to keep an eye on it I tell you. I'm really looking forward to getting the depth-stop chuck for dry-lining. I am so impressed with it - it's a downright pleasure to use.
Hope you enjoy yours as well, all the best.
Richard.
I must admit when I saw what it went for, I stumbled blindly out of my chair in shock; fortunately someone saw what was happening and gave me a large mug of strong sweet tea, and a biscuit, to aid my recovery; and kept an eye on me for a couple of hours. I'm just glad I wasn't alone.
Indeed a bargain.
My limited dealings with TTS have, unfortunately, been disappointing with regard to call-backs. For e.g. whilst sanding a few months ago, early after-noon on a Friday, the hose came adrift from the connector - the pressure was on (because we needed to get primer and undercoat on before week-end.) I couldn't work out how to get it back together securely. (Isn't the dust extraction good - a few seconds and a cloud of dust reminded me.)
It took far too many attempts before I got to speak to a person - again no call back. When I did (speak to a person) they were very, very helpful - they went and got a hose and patiently talked me through what to do - excellent. But I still lost nearly three hours. Perhaps my expectations are too high.
I always used DeWalt gear till I became aware of Festool. Like you, will probably cosset the C12 for a while - everyone's impressed with it; the ease with which you can change chucks, the ease with which it will allow you screw slowly, and so on. I'm going to keep an eye on it I tell you. I'm really looking forward to getting the depth-stop chuck for dry-lining. I am so impressed with it - it's a downright pleasure to use.
Hope you enjoy yours as well, all the best.
Richard.
