Ken Nagrod said:Rick, don't feel like there's any pressure on you to find out. I'm sure you used a big favor in getting that fancy shmancy new toy delivered to your house recently. [wink]
I have a really good speculation of what happened. Hear me out!
It's Bethany's fault. She made all those goodies for the gang in Lebanon and they're too busyenjoyingstuffing their faces to bother putting together any new packages and shipping anything out. Once the chocolate face gang runs out (that's why they're not sure for a time-line), they'll resume the Carvex packaging and distribution.
Peter, I think the right thing to do would be to balance the equation by having Bethany make the rest of us large goody baskets and this way our minds will no longer be on the Carvex till we're finished and by that time it'll all be ready.
OK? [smile]
Ken,
Nice try. I'll ask. By telephone. Long distance.
For those who are trying to put together pieces of Ken's post, Bethany is my wife. She likes to bake and make chocolate truffles. The kicker is that she is allergic to chocolate so can never taste what she makes. She also doesn't eat sweets - and i rarely do. We might eat dessert twice a year. So she sends things away not knowing if they are even edible.
A while ago a little bird from the Festool family inquired if any truffles were to be found. Amazingly a batch appeared. They were sent to Indy in a Fogtainer that was purchased with funds entrusted to me by attendees from several classes who wanted to do something special for Minnie. Minnie is a sharing person, so hence the distribution of chocolate in Lebanon.
Getting back to this thread and all the comments, I remember the Kapex introduction and the problem that appeared afterward only in North America. Festool waited to make an announcement until after they determined the cause and had a fix in hand. The amount of criticism here is certainly searchable. In this case, they have decided to approach the situation differently. They are not comfortable with something so they are not going to distribute until they are comfortable. Rick is correct - we are lucky here. It is not all about the bottom line. If and when they decide to make a statement, they will.
Peter