Hi I am wondering if anyone has some tips on what to check in this instance.
I have owned a CT26 vacuum for approx 3 years now, and have had an issue for the last couple of months. The suction drops off to the point that it will barely pick up woodchips or dust unless you bury the nose in the pile.
I have returned it twice now to the local New Zealand agent, and both times they've sent it back saying there's nothing wrong with it. The second time they suggested my hose might be at fault, so I banged on it and went through it bending it to try and dislodge anything in there but apart from a bit of dust there was nothing.
I took my hose in to the dealer and we tried it on his CT26 and mine, and in both cases it seems fine. In fact when testing vacuums side by side there was no noticeable difference in the very technical suck hose onto hand test.
Now when I first purchased the CT26 I was very very happy with it, I thought it was the ducks nuts. The suction power was so good I had to turn it down most times otherwise it pulled the sanders onto the surfaces too much. It's nothing like that now.
Initially when I got the vacuum back from the shop it seems okayish until I sucked up the first pile of wood curls left from a builder who had been drilling holes into a stair runner. Instantly it sounds as if it has swallowed a golf ball and suction dies off. The motor then starts to sound very slightly like it is oscillating, and you have to push the vacuum nose right up to any debris to even have a chance of it disappearing up the spout, and it will definitely not suck onto your hand. This is from woodchips, not plaster or any fine dust.
I emptied the bag and banged it out, banged the filter out (looks ok) and banged the hose out again, still the same thing.
I really am a bit lost for ideas. I feel stupid taking it back and them telling me there's nothing wrong with it. Has anyone had any similar experiences? I am taking a bigger hose over today (from a planex) to the site to test them side by side but apart from that I have no idea what to do. I absolutely love the CT26 when it's working and I still think of all the festools I have, this is my most useful, but it's a lame duck at the moment.
I have owned a CT26 vacuum for approx 3 years now, and have had an issue for the last couple of months. The suction drops off to the point that it will barely pick up woodchips or dust unless you bury the nose in the pile.
I have returned it twice now to the local New Zealand agent, and both times they've sent it back saying there's nothing wrong with it. The second time they suggested my hose might be at fault, so I banged on it and went through it bending it to try and dislodge anything in there but apart from a bit of dust there was nothing.
I took my hose in to the dealer and we tried it on his CT26 and mine, and in both cases it seems fine. In fact when testing vacuums side by side there was no noticeable difference in the very technical suck hose onto hand test.
Now when I first purchased the CT26 I was very very happy with it, I thought it was the ducks nuts. The suction power was so good I had to turn it down most times otherwise it pulled the sanders onto the surfaces too much. It's nothing like that now.
Initially when I got the vacuum back from the shop it seems okayish until I sucked up the first pile of wood curls left from a builder who had been drilling holes into a stair runner. Instantly it sounds as if it has swallowed a golf ball and suction dies off. The motor then starts to sound very slightly like it is oscillating, and you have to push the vacuum nose right up to any debris to even have a chance of it disappearing up the spout, and it will definitely not suck onto your hand. This is from woodchips, not plaster or any fine dust.
I emptied the bag and banged it out, banged the filter out (looks ok) and banged the hose out again, still the same thing.
I really am a bit lost for ideas. I feel stupid taking it back and them telling me there's nothing wrong with it. Has anyone had any similar experiences? I am taking a bigger hose over today (from a planex) to the site to test them side by side but apart from that I have no idea what to do. I absolutely love the CT26 when it's working and I still think of all the festools I have, this is my most useful, but it's a lame duck at the moment.