Display Theft security

Rembrand Timber Ltd

Festool Dealer
Member
Joined
Sep 6, 2016
Messages
23
Hello as a new dealer we have some concerns regarding our displays of the tools and was wondering if anyone can recommend a uk based security lanyard system?

Regards
Gerry
 
Keep the tools near to the register and in close view. At the local woodcraft they have enough people on hand to show the product. I would think that a good webcam based system would deter someone as well. Anderson Plywood in culver city has a good enough clientele that theft isn't an issue, but other areas might have theft. Los Angeles Home Depots for one are constantly having theft and aside from a dummy tool it is a very present fear for a retailer.
 
Here are a few suggestions (from a guy with retail experience):
- batteries are often stolen. So having the battery in the tool is a theft risk
- keeping a serial number inventory of your tools on display is useful for after the fact reporting.

-places that use a sensormatic-type system often use 2 tags, one that is visible and one that is hidden.  If the tag is on for a long time, you can hear the bad guys removing it.  They might not notice the second tag.
-theft prevention is part technology and part human based procedures/vigilance.

YMMV
RWW
 
Also speaking with retail experience.

Agree regarding the need to keep battery stock behind counter, CCT and lanyards.

Other things you may have already or might consider include-

1. Staff security training.
What to look for, lawful procedures for dealing with suspected shop lifters.

2. Secure checkout processes.
Another source of loss is counterfeit and swapped price bar codes. Extensive product and stock knowledge by all staff can over some this. Check out staff need to match the item presented with the on screen description.

3. Active staff engagement/greetings with customers.
This engages the real customer, letting them know that your staff are available to assist them and it lets the shop lifter know that your staff are active on the shop floor and that there might be easier 'pickings' elsewhere.

4. Develop close relationships with nearby Pawn Brockers and second hand dealers.
[size=10pt][Edit: Opportunists and the Drug Addicted tend/try to use these; professionals have order lists from Fences or sell on line.]


Sensormatic type systems can also deter customers. Is this a welcoming place? [How many times will a genuine customer return, having been accidentally pinged?] Consider counter position in relation to the door with or without a Sensor system.

[member=62272]Rembrand Timber Ltd[/member]
[/size]
 
In the USA the thieves fence the goods through eBay or mostly Craigslist. Sad but true. Used tools end up at the swap meet or as the above posters mentioned pawnshops.
 
Gerry relocate to Fife. It's much safer  ;)
I remember working on a tenement on Lochee Road. One guy was moaning about his wife wanting new curtains. A labourer seemed quite interested in these new curtains, the colour scheme size of window etc. The next day the guy says see that labourer? He came to my door last night with a set of curtains lifted from Asda asking for a tenner for them!
 
Back
Top