Domino XL

[JamesSelbh]

Hi

Its the first time i have posted on here so apologies if I have done it wrong.

I was hoping to hear from anyone that has had the same problem as me with the Domio XL. I have only owned the tool for about 8 months and have not used it that much so far. However today i grabbed it out the box to start a project for a customer & as i was about to plunge the third mortice there was a bang that sounded a bit like a party popper going of followed by a horrid smell, the tool then ran to a slow hault.

Has anyone else experienced this or have any idea what could have caused it? I must admit it has caused a bit of a problem for me.

Thanks for any replies in advance

 

[copcarcollector]

[welcome] to the FOG.

Sorry to hear this, think its time for a call to Festool Service, or fill out the repair form online.

 

[peter halle]

I agree with the previous post - contact service.  It is rare to hear about mechanical or electrical Domino issues here.

Peter

 

[JamesSelbh]

Hi guys

Thanks for the replies

I delivered it to my dealer this afternoon (a 110 mile round trip!). I really didn't expect this problem from a Festool machine which is making me worry i did something wrong (although i'm not entirely sure what). I had it running through a CTL35. If there is anyone in Dorset, UK willing to lend me one for a day you would get me out of a lot of trouble with a customer!

 

[r_e_endymion]

[welcome] to the FOG.

The same thing appends to me one year ago : a broken motor brush. After a return to my dealer and to the festool service, my domino XL came back completely repaired.

So, you just have to wait.

 

[geoffshep]

Shouldn't Festool have collected it?

It would be helpful to put your location in your profile (I see the Dorset comment in the text) - there are many questions asked on here, for which the answers vary enormously with location.

Anyway, welcome.

 

[Gregor]

Mine also vented the function giving smoke, about 8 mortices to go on a bigger outdoor project.
Field packet winding was busted iirc.

Initiated a service case, put it into the systainer (with the accessories removed), that into a card box, it was picked up some days later by the local carrier and delivered back repaired 10 calendar days after it went *poof*.

As I had experienced the service of that particular in my area as lacking in the past I had tried to make festool use a different one, but to no avail (5 days in total had been lost by the carrier as the box sat around in their storages >24h each without moving). I hope they implement my suggestion to let the customer pick the carrier to use, so I could select one I know that works next time.