Don't buy Festool Label on Label Tools

[msw]

If you buy the Festool Product # 564370 C15 Plus Drill and Festool Product #564374 C15 Set Drill, you will find a barcode label sticker on the Festool Label itself which ruins the look of the label and the systainer. 

The bar code sticker is on the right front Festool label and on the side Festool label as indicated in the picture.  Some among us Festool enthusiast understands that the issue with the old systainers we used to lose the label or the label would drop off all together.  Some of us decided to replace all of the old systainers with the new T-Lock systainers which is understandable as the T-Lock has a better label system as well as better stackability. 

It is understand that when you invest in purchasing the Festool tools, the price you pay includes the attention to detail as Festool is noted for from the screws to the smallest wire within the tool.  This issue of label over label defies the attention to detail as Festool claims. 

I urge everybody to stop buying any tools with a label over label so that Festool will correct this issue.  I have spoken with one of the representatives of Festool, he stated "that if the tool is working why worry about the label". 

To put it another way, would you buy a brand new Mercedes or BMW pay full price and it has a scratch and the dealer says it's still driveable and four wheels but still pay full price?

Please list all of the tools from Festool that has this issue of label on label.  Remember you do have thirty days to return the tool.

Take Care

Meezo

 

[nickao]

Not to be be a jerk, but I use the darn tools and dont give a crap about that at all. If the tool is good I can give a care what it looks like, especially a label over a label. That is what a tool collector worries about, not a tool user.

I make things with my tools, not worry about stuff like that.

Your analogy makes little sense to me as well. This is not a scratch you are talking about here.

And I definitely am not going to stop buying the best tool in its class because of a label on label issue, I would only be hurting myself if I did that. Now if the darn tool did not work that's another issue.

 

[AlexThePalex]

Jeez, talk about a pet peeve, with emphasis on petty .......  : [jawdrop]

 

[kev carpenter]

Not to be be a jerk, but I use the darn tools and dont give a crap about that at all. If the tool is good I can give a care what it looks like, especially a label over a label. That is what a tool collector worries about, not a tool user.

I make things with my tools, not worry about stuff like that.

Your analogy makes little sense to me as well. This is not a scratch you are talking about here.

And I definitely am not going to stop buying the best tool in its class because of a label on label issue, I would only be hurting myself if I did that. Now if the darn tool did not work that's another issue.

same here most people on this sit would kill me if they seen my tool [scared]

 

[andy5405]

For once in my life I'm not going to say what I'm actually thinking!

 

[GPowers]

As I recall there was a similar discussion about the labels on the Domino. The bar code on top of the labels is because Festool USA adds the optional parts to the basic systainer to create the set.

 

[EWTHeckman]

At first I thought you were talking about putting that label over the label which you need to identify what's in the Systainer. (The one with a picture.) That would have been bad. But the label you showed is on the right side. All this label does is updates the description and barcode of an existing label.

I can't say this is a big deal. If it really matters to you, just wait a couple of months (or years) for units with new labels to come through. Or just rip the whole label off. It's not really human friendly anyway.

This is just the nature of how engineering changes interact with production planning. Some companies refuse to do minor updates to their products so they don't have to do stickers like this. Other companies, such as Festool, prefer to roll engineering updates out to their end users as soon as possible, which means they'll be faced with having to slap update stickers on their boxes from time to time.

Which do you prefer? An improved product with an extra bit of glue and paper on the box? Or a product that isn't quite as good as it could be inside a box with a pristine label? That's an easy choice for me.

 

[Ken Nagrod]

Just take a hair dryer or heat gun to the label and carefully remove it.  Then place it where you like, being sure to line it up level and plumb with the systainer.  Gently go over the label with a J-roller to make sure it adheres.  Finally, keep the systainer in a temperature and humidity controlled environment.  Hope that helps.

 

[nickao]

A diplomatic and constructive answer as usual Ken. Still, I wouldn't bother. 

 

[Ken Nagrod]

I was sort of being funny.  [big grin]

 

[greenMonster]

instead of a sticker, what about some sort of sleeve?

 

[nickao]

I once spent a day cleaning all my tools. I really did a nice job and detailed the crap out of them, I did this type of cleaning once every year or two. Well, this time I decided what the heck I'll hit them with Armour All as well.

One of the carpenters grabbed the drill while he was on a ladder (an apprentice loaded it in his pouch ) and it slipped right out of his hand. Well, the tool looked great, to bad it broke from the 15 foot drop to the concrete. The guys never let me live that down and started calling me Armour. Stopped cleaning up my tools much after that. A quick wipe down once and again that's about it. Have to learn to take an amount of ribbing in this business and when hanging with tool guys.

 

[Administrator_JSVN]

Ok, guys. Ease up. Different things are important to different people. Apparently this matters to the OP. Any future posts that just make light of his opinions will be removed.

Meezo, if this is an issue for you, I'm sorry. As was previously stated, we have to apply these labels to differentiate the set and non-set versions of the drill for our dealers. Otherwise, both products would have the same UPC and be impossible to tell apart at point of sale or for inventory systems. We aren't just arbitrarily sticking labels on there for no reason. And, I think you would agree that it wasn't applied haphazardly.

As Ken recommended, you could use a heat gun or blow dryer to remove the label. I'm pretty sure it's a low-tact label and should be easy to remove.

 

[nickao]

That's  awfully nice Shane, I hope  the OP realizes that after he suggested to not by a tool becasue of a sticker you came to his defense anyway and that is a pretty darn nice thing for you to do and I am serious. But really?  We were joking and the posts in jest.  

Merry Christmas to the OP, from Armour, hehe.  

 

[andy5405]

That seems a very diplomatic response from the mods but actually when you think about it the OP has a point. We might not necessarily find this particular Festool faux pas offensive but I bet everyone who has had a chuckle at the OP's expense has had a rant at some time about some infinitesimally unimportant detail or feature of a Festool tool. They are only tools at the end of the day and everyone on this forum (myself included) could probably benefit from the occasional visit to www.getalife.com to remind us of that. It is also the season of goodwill to all men (and women) and that is far more important to me right now. So happy Xmas to all, especially the OP (it did make me giggle!) and I promise to return to normal service (miserable and moaning) asap.

Don't ever be the one to cast the first stone........

Right, good night all, it's beer o'clock and I'm going out to get absolutely trollied.

 

[Brice Burrell]

I once spent a day cleaning all my tools. I really did a nice job and detailed the crap out of them, I did this type of cleaning once every year or two. Well, this time I decided what the heck I'll hit them with Armour All as well.....

Nick, I Armor All my tools too.  [wink]

 

[jmbfestool]

I was sort of being funny.  [big grin]

never!

 

[Jonhilgen]

I once spent a day cleaning all my tools. I really did a nice job and detailed the crap out of them, I did this type of cleaning once every year or two. Well, this time I decided what the heck I'll hit them with Armour All as well.....

Nick, I Armor All my tools too.  [wink]

So I've heard.  Turns out after your post "take care of your tools and they'll take care of you" I found myself wiping down my tools (with a slightly damp rag, not armor all!)  mumbling to myself "damn you Brice" [tongue]. 

Jon

 

[peter halle]

Brice,

Thank you for what you do here and also for taking the ribbing in stride.  Merry Christmas!

Peter

 

[Jesse Cloud]

I once spent a day cleaning all my tools. I really did a nice job and detailed the crap out of them,....

Hmmm.... next time I take the car to be detailed, maybe I'll bring along the RO90??? [big grin]