Shane, I'm sure now that you're there, you'll hold their feet to the fire to make sure that "unparalleled" is not just some word someone came up with at the monthly meeting. I imagine you'll be having them open systainers to stick bubble wrap inside and all sorts of "unparalleled" things... They're very fortunate to have you there; hope you're settling in alright.
Bryan, you had me worried with your description of "mashed up plastic". The pic of the new drill looks great--that's a killer looking piece of gear. I'm also replacing a couple of 28v milwaukee pieces (not a drill, but rather a sawzall and a bandsaw). Still in search mode for the right replacements.
Your comment about the smell cracked me up. I started picturing this scene in my mind: you're opening the systainer and going "Ahhh, there it is!" Slight pause. "Wait a second", you're thinking. Your face dives in the box; sniff, sniff, sniffff... You grab the packing slip, check it several times, scratch your head and start ranting: "Man, they didn't ship IT. They DID NOT ship THE SMELL! I just CAN'T believe it! I TOLD those guys three times to make sure they include the smell..."
"Hmm---maybe it's on back order..."