Festool Recon Topic (compiled)

I bought one and it still shows available. Maybe they are selling multiple ahead of discontinuing this model.

GoingMyWay said:
LS 130 EQ Linear Detail Sander just posted.
Click to expand...
 
ironchefboyardee said:
I bought one and it still shows available. Maybe they are selling multiple ahead of discontinuing this model.
Click to expand...

It's possible. The sander was active for almost 90 minutes. What was the timestamp on your order and what timezone are you in? I haven't found anything in the public-facing website data that indicates an available quantity.

DB_Browser_for_SQLite_-_UsersAnthonydevpythonfestoolrecondbprorecontools.sqbpro_VolumesServiceAccountDocumentsconso_2022-01-13_12-25-37.png

 
I've been fairly disappointed in all three of my recent Recon purchases over the last 30 days.  First was the RAS with the melted Hook & Loop pad.  Next was the KAL II that came to me looking like it had been dropped out of the back of a moving pickup truck onto gravel and was completely missing the hook on the back plate. 

Finally I realized that I would like to have the arm for the KAL II (magnet as well as clamp hole) and the arm itself is ludicrously priced, so when the Set with Adaptor Arm came up on Recon recently, I grabbed it.  It showed up in much better shape, almost brand new, but didn't come with the arm.

I would be interested to see the Recon QA/QC group get their own "Inside Festool" episode.
 
squall_line said:
I've been fairly disappointed in all three of my recent Recon purchases over the last 30 days. 
...
I would be interested to see the Recon QA/QC group get their own "Inside Festool" episode.
Click to expand...

My first Recon purchase was a Carvex PS 420. I ordered it back in September. Other than having some scratches, the tool performs as expected. The blades I got with it were well worn with plenty of burn marks. It was also missing a splinterguard. Both are trivial things, but I feel even if you're buying a reconditioned tool, you should at least get new consumables.

A couple weeks ago, I got a CXS. It was in great shape, so no complaints. Assuming the screenshot below shows the manufacture date, the tool itself is almost 7 years old, which makes me wonder about the longevity of the batteries (they're also stamped 2015). Had the description said the tool was manufactured in 2015, I probably would've passed. But, my bad for thinking recon offerings were more current.

Festool Recon could learn a few things from Apple when it comes to selling reconditioned items. I've purchased several reconditioned laptops from Apple over the years and I've never questioned the quality of the hardware I'd be receiving. The packaging is on par with buying a new laptop and all the included accessories appear to be new and freshly wrapped.

I don't know if I'll be as ambitious about making a future recon purchase when another tool I'm interested in becomes available.

Monosnap_2022-01-13_16-53-01.png


Hmmm, an idea I just had...I can update the Recon Tool Bot to search the Festool USA site with the Recon SKU. Then I can at least add a note indicating if the SKU being sold is current or old stock that is no longer available.
 
Anthony-that is a good idea to show if the SKU is a current model.  I made the mistake of buying a Midi on Recon (it popped up and I did not have time to research) only to find it was a non-Bluetooth model.  That was my fault, but your showing if the SKU number is current would help people like me.

Also sometimes this stuff is not "reconditioned" very well.  On the Midi, the rear wheels would not turn because the axles were caked with drywall dust that they tried to hose off, and it turned to a dried paste that locked the wheels up.  There were other issues with it, and I was therefore able to return it.

I have received other items that are almost like new.  Just the luck of the draw, but I would think they could do better in what they call "recondition".

Anyway, thanks to Anthony for the contributions he has made to FOG.
 
ForumMFG said:
i have bought 8 tools from recon, never a bad experience
Click to expand...

I have apparently made... um... a few more than that, searching my e-mail (I haven't taken the time to create an inventory spreadsheet).  [eek]

While not all of my purchases have required intervention, it's definitely been hit and miss.  That's also what boggles my mind: by having to go through and find a replacement part and spend the time and money to ship it out to me, they could have just done it right the first time.

4nthony said:
But, my bad for thinking recon offerings were more current.
Click to expand...

That's the weird thing with Festool Recon.  It could be a 30-day return that got used and abused, it could be a 30-day return that went untouched and unused, it could be an item shipped back for repair out of warranty that the owner decided wasn't worth the cost of repairing, or it could be an item that was shipped back for repair and never re-claimed by the owner.  I've gotten a few older items from Recon, for sure, and even one that still had the retailer's stickers all over the Systainer.  Yet my Vac-Sys was built in 2021 and looked almost brand new.

4nthony said:
Festool Recon could learn a few things from Apple when it comes to selling reconditioned items. I've purchased several reconditioned laptops from Apple over the years and I've never questioned the quality of the hardware I'd be receiving. The packaging is on par with buying a new laptop and all the included accessories appear to be new and freshly wrapped.
Click to expand...

Funny you mention it, I'm typing this on a reconditioned M1 Macbook Pro.  My reconditioned iPad Pro was also indistinguishable from new.  And both are eligible for Apple's full warranty and extended warranty.  Only downside for Apple products is waiting for them to come into stock, but that's not unlike Festool Recon, I suppose.  The DJI Mini 2 drone that I bought reconditioned by DJI was also impossible to tell from new; even had all of the warning stickers placed back on it.  The reconditioned Samsung phone I bought from Verizon (apparently, although not obvious at the time) has 98% battery health and I could only tell it was pre-owned because it still has a screen protector on it (Apple provides complete new screens).

Festool Recon used to mean that it was actually reconditioned.  Lately I feel like it's not much different than an "Open Box" item from Amazon.  At least Amazon, Best Buy, and others that sell Open Box usually have a condition ranking along with the item.

Don't get me wrong, I'm not on a quest to burn down FUSA, but it's been a lot of ups and downs.
 
Congrats to whoever got the Cordless Drill C 18 Li 5.2-Set!
Mine's working well from the Recon sale, thank you Festool. 
 
You must log in or register to reply here.

Similar threads

O
Recon Craziness?
Replies
7
Views
5K
Cheese
Cheese
S
Regret buying on Festool Recon
Replies
12
Views
3K
luvmytoolz
luvmytoolz
B
Looking for Festool BS 75 Belt Sander Parts - USA
Replies
5
Views
665
Brev
B
D
Fixing a used festool basis plus atf 55 table saw
Replies
4
Views
443
Dutchfest00ler
D
friedchicken
Hallo from Texas
Replies
7
Views
853
jayco
J
Back
Top