Is it possible to buy a NEW Festool?

[mdavis]

My conclusion from this is that most of you - however representative of the Festool population - don't care about getting equipment that is either used or shipment damaged/worn.

I do.

That is totally fine, to each their own, I still stand by my feedback to Festool:
a.) you can engineer the systainers that can ship w/o marking up the product...it is possible...
b.) you can seal the systainers, at least everyone knows whether it was opened or not at that point. transparency is good. ...and how can this be a bad thing?
c.) you could record - and report via the app - the hours run for each tool...lots of things do that. same for the batteries. battery cycle monitoring has many use cases.

Appreciate the responses, move on now,
-mark

 

[Michael Kellough]

For the last few years all of my Festool purchases have been from the Festool Recon site. Everything I've received so far has looked better than the tool you received.

Even though the areas you highlight in the photos look like dust accretions rather than abrasions they shouldn't be there. It's perfectly reasonable for you to expect better.

That said, it doesn't take much use for dust and scuffs to become part of the tool. That's why I've been choosing recon, and the fact that I don't use any single tool enough to cause it to fail within three years, so the longer warranty with a new tool isn't worth much to me.

 

[derekcohen]

My conclusion from this is that most of you - however representative of the Festool population - don't care about getting equipment that is either used or shipment damaged/worn.

I do.

That is totally fine, to each their own, I still stand by my feedback to Festool:
a.) you can engineer the systainers that can ship w/o marking up the product...it is possible...
b.) you can seal the systainers, at least everyone knows whether it was opened or not at that point. transparency is good. ...and how can this be a bad thing?
c.) you could record - and report via the app - the hours run for each tool...lots of things do that. same for the batteries. battery cycle monitoring has many use cases.

Appreciate the responses, move on now,
-mark

Hi Mark

i cannot say whether the replies you have received here are representative of either the forum or Festool users. The underlying issue, as I understand, is that the satisfaction of purchasing a fine tool has been sullied by the (probably) travel wear with which it arrived. I think that many here understand that, and their remarks were aimed at soothing your hurt. I'd like to try to do this another way ...

I also expect that Festool users, not just because they make Porsche-level tools, but because they have Porsche-price tools, have higher expectations than most woodworkers. That you drive a Porsche says to me that you are a discerning buyer. For what it is worth, I am a Porsche driver as well, also appreciate quality tools - not simply because they are prestigious, but because they are quality. It would be easy for me, being on the perfectionistic side of the line, to be upset by every little scratch and dent. I've learned to live with these as I reframe them as badges of use. I look after my tools (and my car, which is a 2002 Boxster S), and all are maintained to the best level possible, and belie their true age. I have just spent the past few days servicing all my machines (mostly Hammer) and now move to serving all my hand tools (I have a LOT). There is pleasure in doing this ... even if I know that the shine and sharpen will only last a short time. Fortunately this level of effort is only once or twice a year at most. I build a lot of furniture with my tools, have done for for at least three decades, and they all carry the scars of battle. Sometimes, when I see them, I am reminded of my best buddy who will not take a new item out of its packaging for at least a year for fear of losing its perfection. He misses out a lot. I am not averse to purchasing used items, if this makes it affordable, as long as they have been looked after. Age does not come into this - I have 20-year-old Festo and 30-year-old Elu - I just appreciate quality and good design. A few scuff marks does not detract from this.

Regards from Perth

Derek

 

[Cheese]

Well at this point I think the direction of this thread should orient towards the discussion of Swiss, German and French mechanical watches. Because of the parallel aspects, that'd certainly be interesting.

However, back to the subject at hand, I can't but think that a "sealed" Systainer may not prevent the items from floating around inside, thus while the Systainer is sealed, the individual items are still able to bounce around inside and become scuffed. So the question is ...are scuffed items sealed in a Systainer any better or worse than scuffed items in an un-sealed Systainer? I'd venture the opinion that scuffed items in a sealed Systainer, will still not pass the muster for some individuals.

That's the reason that Bob Marino got it so right when he opened each Systainer and inserted bubble-wrap inside to prevent the movement of any individual item before shipping the Systainer.

 

[tjbnwi]

If we’re going to get into watches, we have to start here;

Patek Philippe Henry Graves Supercomplication - Wikipedia

en.wikipedia.org

The Greatest Collectors of All Time: James Ward Packard – American Industrialist And Highly Competitive Discerning Collector - Worn & Wound

James Ward Packard (1863–1928) was a prominent American industrialist, inventor, and watch collector. Best known as the founder of the Packard Motor Car Company, which manufactured some of the most luxurious automobiles of the early 20th century, Packard was also an avid horology enthusiast and...

wornandwound.com

The Fake Rivalry That Created the World’s Most Expensive Timepiece | SJX Watches

The myth of Henry Graves Jr. vs James Ward Packard.

watchesbysjx.com

 

[luvmytoolz]

Well at this point I think the direction of this thread should orient towards the discussion of Swiss, German and French mechanical watches. Because of the parallel aspects, that'd certainly be interesting.

No watch discussion would be complete without a nod to George Daniels, inventor of the greatest advance to watchmaking in over 200 years since Abraham Breguet, and he gave it away to be universally adopted!

The co-axial escapement!

If you can find the doco's about him, and his only protege, Roger Smith, they're an absolute treat for watch fiends!

George's book, likewise for any mechanical watch aficionados, "The Art of Breguet" is fascinating and incredibly detailed.