I've used Forrest's Sharpening Service for over a decade.. It's generally regarded as top-shelf...
I sent five blades to Forrest on Monday: two Forrest and three Festool. On the Festool side, there were two Kapex and one TS55 blade.
Today I received a return box from Forrest where each Festool blade was marked Rejected/No Work Done in large block capitals... There was note enclosed stating that Forrest's sharpening service will no longer accept Festool blades -- Kapex blades in particular, but my TS55 blades were also rejected...
The note says that Festool is delivering blades with "erratic uneven tooth spacing" which causes "Mis-Grind"/uneven resharpening...
Each Festool blade was marked showing which teeth were uneven -- and sure enough, when I put a caliper to the blade, the teeth marked had a different spacing than the others... It averaged four teeth per blade...
This is a serious problem... Between my Kapex, TS55 and TS75, I've got about ten blades...
Can a Festool employee please provide a path forward. I need to get four blades sharpened asap and I need a long-term solution...
Thanks.
BTW: Forrest also "helpfully" provided an insert with their part numbers for Festool saws --- how thoughtful of them...
I sent five blades to Forrest on Monday: two Forrest and three Festool. On the Festool side, there were two Kapex and one TS55 blade.
Today I received a return box from Forrest where each Festool blade was marked Rejected/No Work Done in large block capitals... There was note enclosed stating that Forrest's sharpening service will no longer accept Festool blades -- Kapex blades in particular, but my TS55 blades were also rejected...
The note says that Festool is delivering blades with "erratic uneven tooth spacing" which causes "Mis-Grind"/uneven resharpening...
Each Festool blade was marked showing which teeth were uneven -- and sure enough, when I put a caliper to the blade, the teeth marked had a different spacing than the others... It averaged four teeth per blade...
This is a serious problem... Between my Kapex, TS55 and TS75, I've got about ten blades...
Can a Festool employee please provide a path forward. I need to get four blades sharpened asap and I need a long-term solution...
Thanks.
BTW: Forrest also "helpfully" provided an insert with their part numbers for Festool saws --- how thoughtful of them...
