Jesus Aleman
Member
- Joined
- Nov 12, 2008
- Messages
- 206
Red Lion, you are one of the few that's had a good experience with Hafele. It took me a month to get a price list and too many calls and visits to Burlington to try to place an order (did i mention that I am already a client of them in their main business?). This was back in the Summer. I contacted Dan in the Fall and the Festools started flowing over here to Aurora. I've had a few problems and all have been resolved either by Dan or directly by the boys in Festool. I was lucky enough that last year the set price in Canada was US price + GST plus free shipping. This year's prices have been adjusted for duty, taxes, and the exchange rate. Either way, there is a significant value on the service and peace of mind that if you have any question or problem with the tools it will be addressed by Dan or Festool.
JGA.
JGA.