How can Festool improve their products and service?

[Dave Rudy]

i was not able to find what polishing compounds
one might use with the rotex when using the lambs wool pad for that purpose?

Hello and welcome Marvin.  In addition to Per, Jerry Work takes you through a step-by-step of his process with Menzerna compounds and polish in his Target Coatings manual at targetcoatings.com.  Also, John Lucas has at least one, but I think two excellent photo demonstrations of using Menzerna through the grits at woodshopdemo.com.

HTH

Dave

 

[Michael Kellough]

Hi Marvin and welcome,

My opinion on selling tools.

Someday you are going to need that tool

you think you don't need anymore, that day

usually arrives within 72 hours of relinquishment.

No matter what you sold it for or the room you made,

the combination of time, angst ,second guessing, and if onlys,

are a far higher price to pay than monetary or spacial renumeration.

Backup tools are like umbrellas.

 

[Dan Clark]

i was not able to find what polishing compounds one might use with the rotex when using the lambs wool pad for that purpose?

Marvin,

Welcome to the forum.  I assume that you are referring to wood polishing rather than metal polishing.  For wood polishing, Per and the other folks are the experts. 

OTOH, I have a fair amount of experience polishing my auto paint finishes.    I haven't had a chance to use my new Rotex 150, but I've used a porter cable polisher with Menzerna and 3M polishes and compounds and had excellent results. 

Regards,

Dan.

 

[Bob Marino]

Also, based on my own confusion and the large number of questions on this forum on abrasives, there could be better documentation on what each abrasive type (rubin, brilliant, etc.) - what they are designed to do best, what pad should be used with them, etc.

  Jesse,

Festool will have a detailed info packet on the abrasives coming out very soon. Here's a link the their FAQ's and check out the sanding section - basic answers are there.

http://www.festoolusa.com/faq/afmmain.asp?topicid=&faqid

Bob

 

[Administrator_JSVN]

Also, based on my own confusion and the large number of questions on this forum on abrasives, there could be better documentation on what each abrasive type (rubin, brilliant, etc.) - what they are designed to do best, what pad should be used with them, etc.

Jesse, we had a chart listing Festool abrasives on the old forum in one of the attachment areas (Matthew, did those get archived as well?)  So you might try a search to see if you can find it.  Periodically, Bob Marino posts a reply to someone identifying the different types of paper and their uses.

But there is a chart somewhere -- can someone else with a better menory help direct Jesse to it?

Dave

We have a couple of tech pages on our website that describe each of the "flavors" of Festool abrasives and their applications.
http://www.mcfeelys.com/tech/abrasives2.asphttp://www.mcfeelys.com/tech/cristal.asp

Shane

 

[Texirish]

Also, based on my own confusion and the large number of questions on this forum on abrasives, there could be better documentation on what each abrasive type (rubin, brilliant, etc.) - what they are designed to do best, what pad should be used with them, etc.

Jesse, we had a chart listing Festool abrasives on the old forum in one of the attachment areas (Matthew, did those get archived as well?)  So you might try a search to see if you can find it.  Periodically, Bob Marino posts a reply to someone identifying the different types of paper and their uses.

But there is a chart somewhere -- can someone else with a better menory help direct Jesse to it?

Dave

 

[marvin wallin]

hi all,
i would like to thank one and all for your kind and informative replies. i would take more time for proper thanks, but i work nights and it is about time to go- i do thank you all
                                                                                    marvin
p.s. i think i will keep my old tools .

 

[Dave Ronyak]

Do we have an ignore feature on this forum for members we don't need to see what they have to say?
Gary

Yes, but you never know when you might learn a useful tidbit from an unlikely source!  Speaking only for myself, A much appreciate the experts insights, tips and opinions.  But I have also learned a lot I have found useful to me from participants with far less Festool and any tool experience, so I try to read all entries.

Dave R.

 

[Michael Kellough]

Do we have an ignore feature on this forum for members we don't need to see what they have to say?
Gary

Yes, but you never know when you might learn a useful tidbit from an unlikely source!  Speaking only for myself, A much appreciate the experts insights, tips and opinions.  But I have also learned a lot I have found useful to me from participants with far less Festool and any tool experience, so I try to read all entries.

Dave R.

I agree, self restraint is the best way to deal with annoying posts. A quick scan and I know if it's something I want to read. I don't like to read flaming rebukes of out-of-bounds posters any more than I like to read the original misplaced post. I try to follow the old "ignore them and they'll go away" policy.

 

[ejfud]

I agree guys, but it will help some folks keep their blood pressure down when dealing with this type of stuff.

I for one could care less who posts or what they have to say I find some of the stuff downright funny to read, but this placed seemed to be nice and helpful, I was worried it would go the way of some other boards I have read in the past. The "good" folks get upset at a flamer and decide to leave.

Gary

 

[Bob Marino]

I like the idea of 5 packs of the abrasives.  If Festool or the ISA's can't/won't do this, maybe this forum could be a vehicle for 'Swaps' , e.g. I have extra 180 rubin, will trade for 400 brilliant. 

Also, based on my own confusion and the large number of questions on this forum on abrasives, there could be better documentation on what each abrasive type (rubin, brilliant, etc.) - what they are designed to do best, what pad should be used with them, etc.

  Jesse,

Festool is now mailing out a very well written and photographed 15 page brochure on their line of abrasives.

Bob

 

[stvrowe]

Steve,

I wouldn't be surprised if Festool came out with an assortment pack of papers, but until then, I can break up packs of paper - no problem.

Bob

Thanks Bob - I have already purchased the paper I need in larger packs.  I was thinking that for new purchasers this would be a useful package.
Steve

 

[bassman00]

In addition to adding more details to their site and documentation, I'd like to see more combo packages.  Why not a router/MFT combo?  Or maybe a router package with a large selection of accessories or the most common used accessories?  Or an MFT package with a bunch of clamps, holdowns, guides and other helpful accessories?  Things like that.  Gee, it looks like I'm trying to save $$ on future purchases...  ;D

PaulD

 

[bassman00]

Festool is now mailing out a very well written and photographed 15 page brochure on their line of abrasives.

Bob

Bob,

That would be very helpful.  Are those mailing directly to customers or those who requested a catalog?

PaulD

 

[Bob Marino]

Bob,

That would be very helpful.   Are those mailing directly to customers or those who requested a catalog?

PaulD
[/quote]

Here's the new....and long awaited Festool Abrasive Brochure. I am not sure if Festool will be sending these out via mail, but here'a a link. I have some to send, so if you need a hard/paper brochure via snail mail, let me know.

http://www.bobmarinosbesttools.com/docs/abrasives.pdf

Bob

 

[Per Swenson]

Finally, I might have a worthy suggestion.

Today I was forced to pull the PC 7529 variable

speed, 1/2 inch router out of the bottom of the

milk crate. Long ago I liked this router, but after

quite some time with the 1400, the PC should be

labeled in wiki under disappointment.

Gee, that's nice Per, why didn't you use the 1400 and

quit yer cryin, you might be thinking.

Well, its like this, of the 11 or so systainers on the job not

one of them had the exclusive 1400 plug it cord.

That was home in the 1010 router systainer.

So here is the suggestion........

Lets get a round of applause for ......

COLOR CODING THE 1400 PLUGIT

Some colored duct tape will work for now,

but I believe future Festoolians will appreciate this.

Per

 

[Dan Clark]

Some colored duct tape will work for now,

but I believe future Festoolians will appreciate this.

Per

At least one current Festoolian appreciates this idea now.

Dan.

 

[Michael Kellough]

Finally, I might have a worthy suggestion.

...of the 11 or so systainers on the job not

one of them had the exclusive 1400 plug it cord....

I've had the same problem. I discovered that the 18 gauge cord can be adjusted so it will fit any of the tools I have, but I don't have the 1400, is it really that different? A chisel will easily knock that rib off that prevents the 18 gauge cord from fitting the higher amperage tools. Just check to be sure the cord isn't overheating. Don't tell me you've never run a circular saw from a 100 foot 14 gauge cord! Pretty much the same thing, just don't everheat anything.

 

[Per Swenson]

Michael,

I know I could of, but that's a slippery slope.

At least for me and my mental health.

Ya see back when I was younger and dumber,

I was the first to pull the ground plug off a wire

when a receptacle of the old style was encountered.

This apparently did not sit well with the various owners

of said extension cords and tools.

The pain of the tirades and verbal abuse remind of what a beaten puppy

must feel like, so I don't do that.

Per

 

[Ned]

... discovered that the 18 gauge cord can be adjusted so it will fit any of the tools I have, ... A chisel will easily knock that rib off that prevents the 18 gauge cord from fitting the higher amperage tools.

Argh, Michael. 

Now you've proof I'm not the one who Ignored you.  After a post like that, I think those of us who like you need to watch you very closely!