How to order Spare Parts for my Kapex

[snipermizizi]

I blew-up the plastic guard on my Kapex.  I can find the parts in the catalog but see no place to buy them.  I want to fix it myself.  Where can I get parts?  Why would Festool put a parts catalog online if they don't sell the parts? 

 

[Administrator_JSVN]

Welcome to the forum.

We sell spare parts direct and you can call our service department to order. Their phone number is below in my signature. We do not currently have an option to order online.

If your saw is under 3 years old, it's under warranty and I would recommend taking advantage of our warranty repair service, which includes free shipping to and from the repair center.

Shane

 

[Throwback7r]

Shane, I was told that the plastic cover was not covered under warranty. Mine blew up with in the first week of me owning the saw. Kickbacks are lovely aren't they.

 

[Administrator_JSVN]

Shane, I was told that the plastic cover was not covered under warranty. Mine blew up with in the first week of me owning the saw. Kickbacks are lovely aren't they.

I'm sorry, you're right. I misspoke.

Only a material defect would be covered.