nickao said:
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I am here mostly to learn and pass on anything relative that I can. I come to this forum to talk shop or sometimes just talk about anything else with people that share a common interest in woodworking.
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I have 6 kids from twin 5 year olds to a 24 year old son. It is mayhem! I work out of the house by myself and most of my time is spent with kids. Sometimes I just need to talk to adults other than my wife and it is great that so many people enjoy what I enjoy and I can come here and talk shop. The point being that you are right in wanting to keep this forum clean of negativity. I come here for fun and to get away from negativity. If 30 people were leaving nasty posts it might ruin the experience.
I do appreciate you bringing this up before flaming becomes rampant. People tend to respond in kind. Its difficult not to respond to a negative post and I have fallen into that trap before. Wasting my time dissing people is not what I want to do. I would rather learn something and then go try it in the shop! So I am done with this thread.
nickao
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Nick,
You've expressed key reasons why a lot of us come here. It's a peaceful place to discuss our interests, bring up substantive issues, share our knowledge and learn from each other.
While we don't have kids living at home, my office life is also mayhem and we're engaged in a major remodel (for the last two years). I come here for peace and quiet, and to discuss something that has nothing to do with computers (my work life)! Like you and virtually all of FOG members, I want to keep FOG free of negativity.
The primary challenge is maintaining a decent atmosphere. Many of us have opinions on how to do that faced with a negative poster. Some people want to just ignore negative comments. Some want to attack the poster. Some want to discuss the issues raised rationally with the idea that the poster will calm down.
Since I "picked" on you, I'll switch to Dirty Deeds. When DD first posted here, he wrote something that irritated me pretty badly. What did he write? I can't remember. What motivated him to write it and why? I don't really know and don't think it's relevant. What IS relevant is the content of his posts and what he did about the negative impressions...
As I recall, he was arguing a substantive point of view in his posts. He was NOT sniping and harassing. And, when he saw that his writing style didn't get the response he wanted, he changed his style!
Frankly I was gob smacked (British for blown away 8) ) at his turnaround! Now he's a respected member of the community. I look forward to his posts, like his ideas (especially his systainer racks!), and hope his hand is better.
People like DD have a lot of value to add to the community and will pick up on how they are perceived. Unfortunately there is another category of people who are neither - people who troll forums stirring up trouble and whose only purpose is to disrupt and spread negativity.
The problem with a troll is that ignoring them, harassing them or trying to discuss issues rationally with them doesn't work particularly well. The underlying problem is their hidden agenda - disrupting the forum.
The only solution that I've found to work is to not play their game. I.e., if you are pretty sure that they are trolling, respond orthogonally. If they say you are "wimpish", responding with something like, "That's a personal attack and completely inappropriate." calls them out.
I think Matthew's "I'M BEING MONITORED" solution is the probably the best solution "calling them out" that I've encountered. When a person doesn't respond to reason and is viewed as troll by many people, then there's probably fire behind that smoke. This last-ditch warning warns the poster that he/she is on thin ice. And it warns the community to be cautious when dealing with this person; it helps prevent useless discussions and emotional responses from community members. Above all, it responds orthogonally and publicly to their hidden agenda.
Overall, I believe the combination of the "Report to moderator" link and the "I'M BEING MONITORED" label gives the community a great tool for keeping trolls out. The "Report to moderator" link gives Matthew a quick awareness of the issue as it occurs and a good understanding of community consensus opinion. The "I'M BEING MONITORED" label gives him a method of dealing with the issue.
Regards,
Dan.