Improved CT Hose Garage T-Lock

[xedos]

You don't need a professional - Festool simply isn't supporting the DIY repair crowd.  Same way they don't support you're changing out of an electronic on a EC sander that goes bad.  Schematics for the tools are easily available here so that someone with reasonable DIY skills should be able to hash it out.

We as buyer's simply have to weigh this corp. posture along with the fact that stuff isn't as great as it's made out to be (hose garage, kapex motor,  mis-matched sys heights, and cleantec fitting,  ect...) against the good stuff like high re-sale value, long warranty, and generally better products and features.  Then there's the ownership "experience" with things like this website.  The traffic over on the DeWalt forum is non-existent.

Lots of faults with Festool for sure, but I don't think Makita is going to give you a step by step tutorial on swapping out an electrical cord on their tools either.  I was more pissed that Festool sold me a crappy piece of 70's GM plastic on a premium priced vac and then charged me for the fix than I am about no video detiling the process of replacement.

 

[NYC]

Thanks Xedos,
Yes, I agree. We at least have this forum to confer.

When you wrote "Schematics for the tools are easily available here "  Where did you mean? Somewhere on this forum?
I'd like to look at it before I go crazy building some wooden go around- (that would be my grt-grandfather's fix, but he'd do it better).

Sure, manufacturers may not like DIY, but this should have been a recall.

Instead, Festool sent me a condescending scolding. But, you're right , that's more than the usual silence.

 

[xedos]

Yup.

Top banner , "additional websites" , spare parts catalog. 

Otherwise known as EKAT. 

 

[NYC]

Hi Xedos,
Thanks for the re-direct. That site is in German and doesn't google translate when opened in a search window. Any advice?-thanks

 

[neeleman]

EKAT in English is found here: EKAT Festool USA
Link is on the Festool USA website under service>Spare Part Catalog
[attachimg=1]

 

[edwardharp]

Just now I replaced the garage on my years old CT36 with the this newer version.

The old one broke when I lifted the vacuum to get it off the front wheels. Snap! Big chunk of horrible plastic in my hand.

I know a bit about plastics and I am shocked they used it for something like a vacuum. Makes no sense. It took no force at all to break it.

When I removed the old one I tossed it a few feet so it would be out of the way on the way to the recycle bin. It shattered into a dozen pieces. I tend to be a fairly regular Festool buyer. I am an amateur but I have lots of their tools. At least 30 Systainers. I am usually happy with them but occasionally I can be grumpy about them too. As in this case.

The only power tools I have that have never failed beyond maybe a dead battery are made by Fein or Makita. It isn't that hard, is it?

Anyway, I love the new garage just fine. Seriously improved design and material.

My favorite Festool, in case you wondered, has to be the DF 700 XL. I also really like the drills, in particular one of the sets of bits, etc. they have sold for them. Okay, the big router too. And the medium one. And the sanders. I have five. Alright, the track saws. I have two. Oh, I forgot about the jigsaw. What a crazy good jigsaw. Really.