Intro to Felder's Customer Support Page

[Bacari Vann]

    Good Day FOG!

    My name is Bacari Vann and I head the customer support department over at Felder Group USA in New Castle, DE. We've decided to create this page as a direct-to-client contact for any woodworking questions you may have as well as machine questions.

    **PLEASE NOTE THERE WILL BE NO PRICING INFO DISCUSSED THRU THIS PAGE BUT I WOULD BE MORE THAN HAPPY TO CONNECT YOU TO YOUR RESPECTIVE AREA REPRESENTATIVES**

    Our PM box on the Festool Owners Group site is open for all inquiries. Please feel free to use (not abuse [big grin]) us as a reliable source. We look forward to hearing from you guys, All the best! 

    Bacari Vann
    Customer Support
   https://www.felder-group.com/us-us

 

[rljatl]

Yeah!  [thumbs up]

 

[Bacari Vann]

  [thumbs up] 8)

Yeah!  [thumbs up]

 

[IndyWoodworker]

Fantastic !!!!

 

[jdm5]

Wanted to thank Bacari and Felder support - I have an AD741 with Digidrive I got used.  It came in Imperial units and I work in metric...the manual had clear instructions to switch but multiple attempts failed.  I reached out here, and the next day had a detailed response (the instructions in the manual don't apply to my unit, they sent correct instructions).

Thanks!  I appreciate it.

 

[sancho57]

[member=68463]Bacari Vann[/member]

you might want to move this to the "other tools and accessories" folder

 

[peter halle]

I've moved the topic.

Peter

 

[Bacari Vann]

Thank you Peter!

I've moved the topic.

Peter

 

[Bacari Vann]

Good Day! It is our pleasure. 

Wanted to thank Bacari and Felder support - I have an AD741 with Digidrive I got used.  It came in Imperial units and I work in metric...the manual had clear instructions to switch but multiple attempts failed.  I reached out here, and the next day had a detailed response (the instructions in the manual don't apply to my unit, they sent correct instructions).

Thanks!  I appreciate it.

 

[RayShapland]

Hi
Could you advise me what the weigh is of the CF 731 eco. Also, can you recommend a reliable shipping carrier?