I came to woodworking late in life and was really impressed with Festool quality and attention to detail. Unfortunately I elected to purchase a jessEM router package including lift. table and table top through woodcraft. While routing I noted an inconsistency in depth on a piece used on a reproduction of a beautiful Greene and Greene chest .I assumed I erred in some way only to later note a significant sag in the center of the router table, at least 1/8 inch. My Woodcraft store notified jessEM and they required me to prove the concavity which I did with back lighting and gap measuring. JessEM sent 2 braces and screws . Surprise: upon turning over the table I found the top had been predrilled for the braces. I wonder why??? Could it have been because the problem is well known . I applied the braces but upon reattaching my router found it did not totally correct the sag. I wrote to JessEm directly but was not graced with a reply.
I tossed the top and purchased a large Incra table and have been well pleased. JessEM has such a good reputation but I can not trust a company that knowingly accepts compromise and hides it until a complaint is made
I tossed the top and purchased a large Incra table and have been well pleased. JessEM has such a good reputation but I can not trust a company that knowingly accepts compromise and hides it until a complaint is made