I'll address some the points you guys raised.
nickao said:
"What bothers me about these kinds of thread is that some people with what we'll call "a mind like a steel trap" (as in not a complement) will latch onto the word "problem" and never be able to let it go." (he's quoting me)
But why does it bother you?
It would only bother you if you are afraid the tool may get a bad rap. I say so what, if it is does get a bad undeserved rap I don't own a part of the company and really do not give a hoot about the well being of the company. What other reason can this bother you about. I really think the good outweighs the bad.........
Nick, I consider this statement (in bold) to be unreasonable, no offence intended. You're a small business owner, what if someone publicly gave one of your inlays
an undeserved bad rap and it hurt your business? And what if that person's response was "I don't own a part of the company and really do not give a hoot about the well being of the company."? How would you like that?
I think some of you have lost sight of the fact that, not only is company's well being jeopardized, but that the you can do un-repairable damage to their reputation when you
carelessly misrepresent an issue. I'd ask yourself how would you feel if the roles were reversed.
If anyone thinks what I've said here is unreasonable I challenge you to post that here and stand behind your words.
So what do I stand to gain from taking this position? The same thing that all of you do. We all benefit if Festool is able to continue to provide us with some of the best tools in the world. If we undeservingly destroy Festool's reputation we all lose. I know, some of you are saying "but he's a Festool reviewer, it's his job to defend them". Well, wrong, it's not my job to defend Festool. I do want to defend them the same as I would any friend that is being attacked undeservingly. I think you would do the same for a friend.
Tools with problems, yes some Festool tools do have problems form time to time. I've never denied that fact. I've answered, probably, hundreds of questions about "Festool problems". Guess what, every time I do that, I'm admitting a Festool tool has a problem that needed to be fixed! So think about that the next time you hear that the Festool reviewers only want to sing the praises of Festool. The reviewers want to help the customers that's why we write the reviews and we all spend an enormous amount of
our own time helping people with problems.
Steve Rowe said:
I don't consider myself an overly picky person however, with tools I do expect them to have flat reference surfaces and square fences (among other things) to within the manufacturers tolerances. None of us have access to the manufacturer's tolerances for these paramaters so, the acceptability of a particular condition falls to the end user. Lets face it, we are paying premium prices for the famous German precision and attention to detail and we should expect this on each and every tool. What difference does it make whether it affects the function or not?............
Steve
Steve, like Nick's statement, I feel your's is unreasonable. I don't know how to reply to this kind of statement. You say you aren't overly picky person, I respectfully disagree. Your expectations are completely unreasonable (in regards to your statement in bold). These things are tools, not masterful pieces of art.
nickao said:
I think Brice just has a fear this section could get out of hand, but after going back to read what I missed the last month there is no way it can get worse than what was floating around here for awhile while I was gone for the summer.
I think you stated it like you did not know if it was a problem. Maybe if you cut a piece of wood and it kept coming out wrong it would be more of a problem, then a potential problem.
As cneville101 pointed out these small machining problems do not necessarily make the saw function incorrectly. Maybe to make this section more palatable for some we should do or show an operation that is effected by the problem (issue) before we post.
I do think an out of square fence is a problem, but as I stated earlier if it is not very near the blade I do not see it hurting the saws performance very much or at all for most operations.
Oh and stating how you fixed it just made your post very worthwhile to me, thanks I'll check my saw.
Nickao
Nick makes some very good points here, Mike posted the solution to his issue and I agree that it added great value to this thread. (I don't know how what he did fixed his problem but I'm glad it did.) And he's right, things got out of hand here lately with Festool problems. Some of the problems were real and some weren't. Point in the earlier post was it's not taking long for thing to be slipping into a gray area of "problems". Nick's right, people should be able come here with potential problems, but
I think they should make that very clear.