Kapex life span

[mwahaha]

I wonder how much it would cost for an engineer to put another (bullet proof) motor in. Probably wouldn't look as pretty as a stock one though, and it would never ever be able to be sent to festool for anything ever again.

 

[Kev]

I wonder how much it would cost for an engineer to put another (bullet proof) motor in. Probably wouldn't look as pretty as a stock one though, and it would never ever be able to be sent to festool for anything ever again.

More than a broken one is worth if you want it to be decent job!! Plus you could never sell a FrankenKapex, but even a broken Kapex has value to someone comfortable with buying it with a view to repair.

I'm saying this in the most positive way ... it's a shame other things don't go wrong with the Kapex - then you'd be able to make a good one out of two with different failures!!

 

[jmbfestool]

I wonder how much it would cost for an engineer to put another (bullet proof) motor in. Probably wouldn't look as pretty as a stock one though, and it would never ever be able to be sent to festool for anything ever again.

More than a broken one is worth if you want it to be decent job!! Plus you could never sell a FrankenKapex, but even a broken Kapex has value to someone comfortable with buying it with a view to repair.

I'm saying this in the most positive way ... it's a shame other things don't go wrong with the Kapex - then you'd be able to make a good one out of two with different failures!!

Yeah well funnily enough my dealer said he has two broken kapex's  which he said i can have one to repair mine with unfortunately they are 110v.

Gutted!

 

[Phil Beckley]

In the past the service has been good.

Im not sure if its dealer festool relationship which makes the difference regarding festool service. 

When i had a problem his festool rep was hot on and sorted me out brilliantly.

It was a while ago so maybe festool has slacked off abit regarding service....?

My dealer came round to pick up the chopsaw from me within a few hours of talking to me about it.  Then it was left with them.

Hi
......it should all be part of the service. Having a good relationship with a dealer will always pay off - no different to any other walk in life
......no slacking off on Service from the U.K and all the Service team try to ensure the machines are returned within 48 hrs and that the whole system runs smoothly
.......cool of the dealer to collect - service and relationships can be a real benefit
rg
Phil

Yeah was brilliant. I dont live to far like 10-12mins drive but saved me stopping what i was doing.... Posting on Fog lol [tongue]

Its a shame the 48hours only starts on festool land...my kapex seems to be struggeling to get there....  Then after all this waiting I might not be happy with the repair costs... So I could have gone and got me self a new chopsaw ages ago.  [tongue]

Hey JMB
  Email was sent 1 hour back to find the position on the Kapex.
rg
Phil

Thank you.

It would be nice to see what has happend to see if it was just a miss communication or my dealer not giving me the full story to whats gone on although i dont see a reason why they would ly.

Hi
  Simple answer was late delivery of the box. The machine is due to be back with us on Wednesday morning
rg
Phil
Contacted JMB as well

 

[Brice Burrell]

Hi
  Simple answer was late delivery of the box. The machine is due to be back with us on Wednesday morning
rg
Phil
Contacted JMB as well

With the rate of failure of JMB's Kapex saws maybe Festool should give him one of the special Kapex shipping boxes so there won't be any delays next time... [tongue] [big grin]

 

[Bohdan]

The shortage of kapex boxes must indicate that an awful lot of kapexs must be being shipped to and from repair  [eek]

 

[glass1]

It's a 240 volt saw ? You are in England doing site work 120 volt?  This is where I would look for the problem. Festool sells tools in England and they should be able to handle this  just like it is a shortcoming that the saw cannot be used with a generator.

 

[Phil Beckley]

Hi
  Simple answer was late delivery of the box. The machine is due to be back with us on Wednesday morning
rg
Phil
Contacted JMB as well

With the rate of failure of JMB's Kapex saws maybe Festool should give him one of the special Kapex shipping boxes so there won't be any delays next time... [tongue] [big grin]

.......... [dead horse]
rg
Phil  [wink]

 

[Phil Beckley]

The shortage of kapex boxes must indicate that an awful lot of kapexs must be being shipped to and from repair  [eek]

Hi
No shortage of Kapex boxes........on occasions they do not make it back to us......they also make useful storage crates  [wink]
rg
Phil

 

[Phil Beckley]

It's a 240 volt saw ? You are in England doing site work 120 volt?  This is where I would look for the problem. Festool sells tools in England and they should be able to handle this  just like it is a shortcoming that the saw cannot be used with a generator.

Hi
The Kapex from JMB is a 240v not 110v. Site work in the U.K is 110v and Festool products can 'handle' this - the generator out put needs to be constant sine wave form. If running from a Transformer then the higher KVA the better for performance with 'clean' input and output.
rg
Phil

 

[Phil Beckley]

I wonder how much it would cost for an engineer to put another (bullet proof) motor in. Probably wouldn't look as pretty as a stock one though, and it would never ever be able to be sent to festool for anything ever again.

hmmm, maybe not
rg
Phil

 

[jmbfestool]

It's a 240 volt saw ? You are in England doing site work 120 volt?  This is where I would look for the problem. Festool sells tools in England and they should be able to handle this  just like it is a shortcoming that the saw cannot be used with a generator.

All my tools are 240v I refuse to work on site work.  Not my kinda work any way.

Plus I am not wearing gloves, goggles, ear plugs, dust mask, hard hat all day long just for doing simple jobs like fitting skirting, hanging doors and not being allowed radio on would do my head in.

 

[Phil Beckley]

It's a 240 volt saw ? You are in England doing site work 120 volt?  This is where I would look for the problem. Festool sells tools in England and they should be able to handle this  just like it is a shortcoming that the saw cannot be used with a generator.

All my tools are 240v I refuse to work on site work.  Not my kinda work any way.

Plus I am not wearing gloves, goggles, ear plugs, dust mask, hard hat all day long and not beinf allowed radio on would do my head in.

........................take that as a definite no then  [wink]

 

[Phil Beckley]

Hi
  Just to update you
The saw was collected this morning and should land in the morning - booked in, quoted, through to service, worked on and back out (so long as any parts are in stock).
rg
Phil

 

[Tinker]

Hi
  Just to update you
The saw was collected this morning and should land in the morning - booked in, quoted, through to service, worked on and back out (so long as any parts are in stock).
rg
Phil

Whew!

 

[Phil Beckley]

Hi
  Just to update you
The saw was collected this morning and should land in the morning - booked in, quoted, through to service, worked on and back out (so long as any parts are in stock).
rg
Phil

Whew!

....pant even !!

 

[Davej]

It's a 240 volt saw ? You are in England doing site work 120 volt?  This is where I would look for the problem. Festool sells tools in England and they should be able to handle this  just like it is a shortcoming that the saw cannot be used with a generator.

All my tools are 240v I refuse to work on site work.  Not my kinda work any way.

Plus I am not wearing gloves, goggles, ear plugs, dust mask, hard hat all day long just for doing simple jobs like fitting skirting, hanging doors and not being allowed radio on would do my head in.

I gave up site work for similar reasons , although I'm still 110v .
Dave

 

[glass1]

Oh well are we special. Lol. I do much shop work but I do get a little claustrophobic when I only work in the cave. Nothing better than a good old frame job when the weather is on. 

 

[jmbfestool]

Oh well are we special. Lol. I do much shop work but I do get a little claustrophobic when I only work in the cave. Nothing better than a good old frame job when the weather is on.

Oh no 80% of my work is out in the field. Just not site work where you have the health and safety pricks about.

 

[mwahaha]

I wonder how much it would cost for an engineer to put another (bullet proof) motor in. Probably wouldn't look as pretty as a stock one though, and it would never ever be able to be sent to festool for anything ever again.

More than a broken one is worth if you want it to be decent job!! Plus you could never sell a FrankenKapex, but even a broken Kapex has value to someone comfortable with buying it with a view to repair.

I'm saying this in the most positive way ... it's a shame other things don't go wrong with the Kapex - then you'd be able to make a good one out of two with different failures!!

Well yes, but I was looking more at the long term value if someone really really wanted a Kapex and nothing else would do.

A Kapex is currently $2300 NZD. If they only last 4 years then that would be $6900 in 12 years at todays pricing. I bet it would cost less than $4600 to have an engineer fit a new motor that would last more than 12 years.