Kapex up in smoke 4th time

On a sheer probabilities scale, the fact that this machine has burned out 4 times  for the same person could indicate any number of causes. There is definitely a correlation of the OP, his Kapex and his environment but there are too many variables to come to any conclusions about causation. In other words, correlation does not imply causation.
Tim
 
Dear Festool,In case you need help underatanding the issue.

Fix this "PROBLEM!"
In case you need help understanding the issue.

problem
[prob-luh m]
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noun
1.
any question or matter involving doubt, uncertainty, or difficulty.
2.
a question proposed for solution or discussion.
3.
Mathematics. a statement requiring a solution, usually by means of a mathematical operation or geometric construction.
adjective
4.
difficult to train or guide; unruly:
a problem child.
5.
Literature. dealing with choices of action difficult either for an individual or for society at large:
a problem play.
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no problem, (used as a conventional reply to a request or to express confirmation, affirmation, or gratitude).

That said, posted, I bought one of your "SAWS" and I EXPECT it to outlast the Dewalt it replaced for 3X the cost. 

Dont make me pull a Madonna on your white house...  too funny, could not resist that one..

Trevin
 
Tim Raleigh said:
On a sheer probabilities scale, the fact that this machine has burned out 4 times  for the same person could indicate any number of causes. There is definitely a correlation of the OP, his Kapex and his environment but there are too many variables to come to any conclusions about causation. In other words, correlation does not imply causation.
Tim

Nice use of "correlation does not prove causality"... but the power angle does fit into either "alternative facts" or 'alternating current' facts.
 
Bought a 12" Bosch a little over 10 years ago, and it's doing just fine.  It's the pre-Glide model, but it is -very- accurate and I have it set up in a shop with very good dust collection.  As much as I am learning to love my other Festool tools, I can't see why I'd buy a Kapex with these kinds of reliability issues lurking.
 
Holmz said:
Nice use of "correlation does not prove causality"... but the power angle does fit into either "alternative facts" or 'alternating current' facts.

Thanks, i could have gone into shared truth vs. relative truth vs. absolute truth but i would have typed more. [wink]
Tim
 
the glide is a boat achor, that is not only heavy but awkward to carry as its best to carry it from behind. Stairs just suck. Poor dust collection, clunky bevel adjust ( if stops need to be adjusted forget it),try setting the bevel to a non stop position it will move down another couple of degrees before locking as per the manual,  no laser, no light, no soft start, annoying safety switch. It does seem to have good power and of course smooth glide action. Of course the euro versions have soft start, dual lasers, 22.5 bevel stop, and a good blade. Just another german company giving us the shaft. What sucks about kapex issues is how good it is in other ways.
 
No question the Bosch Glide weighs a lot. But I don't move mine from site to site. It stays in one spot. I have my 36 mm hose attached to it and the dust extraction is very good. And best of all it is still on its original motor.
 
My Bosch glide with the kapex plastic dust shrowd has very good dust collection. I'd say if you compared it to the kapex you'd be splitting hairs. It's not light, but its sturdy with a powerful motor and it and it hasn't had a hiccup.  Love the bevel lock and adjusting the stops isn't hard once you've read the manual.  For a laser there are many cheap washers for the blade bolt with built in lasers and they work very well. Please make a better kapex festool. We all want it.
 
And why wouldn't it just as likely be the saw which hasn't been properly fixed each time? Same guy and same saw JUST SAYIN!
 
Jaybolishes said:
My Bosch glide with the kapex plastic dust shrowd has very good dust collection. I'd say if you compared it to the kapex you'd be splitting hairs. It's not light, but its sturdy with a powerful motor and it and it hasn't had a hiccup.  Love the bevel lock and adjusting the stops isn't hard once you've read the manual.  For a laser there are many cheap washers for the blade bolt with built in lasers and they work very well. Please make a better kapex festool. We all want it.

I have both these saws (10 inch Bosch axial glide) and even with the Festool dust boot retrofitted onto the Bosch which does improve the Bosch versus its stock boot which is shorter than the Kapex boot, the Kapex is significantly better imo.
 
Kevin D. said:
Four times....same guy....I'm leaning towards the guy.  Just sayin!

You could be right, the user's usage pattern might be a factor.  Maybe even a big factor.  That said, I've followed the Kapex motor threads on here from the onset of the issue being reported on the FOG.  There have been plenty of people having their saw's fail multiple times.  Most, if not all, of the them say they aren't doing anything differently than they have with every other miter saw they have owned.  So, if all the other brand saws hold up for these users, but the Kapex doesn't, what does that say? 

Keep in mind all the reports here are anecdotal.  We can't draw any meaningful conclusions with the info we get here.  Festool has stated there isn't a problem, I can't refute that with any concrete evidence.   
 
I haven't been overly active here at all on this forum for the last two years, but recently I was starting to lurk around and ended up started digging around old threads in regards to this Kapex motor burn out issue. 

In doing that, I do recall reading something along the way that piqued my interest in that it may be attributable to not allowing the motor to come up to speed before plunging into the cut.  I know I could be deemed guilty of this at times myself, but having read that, I'm on guard now to avoid doing so in the future.

But who knows if that is a common culprit in these motor burn-outs for sure.  It is certainly an act that people could be innocently doing just not knowing how detrimental this is to the saw.  Myself, I've been a happy Kapex owner now for three years.
 
Kevin D. said:
I haven't been overly active here at all on this forum for the last two years, but recently I was starting to lurk around and ended up started digging around old threads in regards to this Kapex motor burn out issue. 

In doing that, I do recall reading something along the way that piqued my interest in that it may be attributable to not allowing the motor to come up to speed before plunging into the cut.  I know I could be deemed guilty of this at times myself, but having read that, I'm on guard now to avoid doing so in the future.

But who knows if that is a common culprit in these motor burn-outs for sure.  It is certainly an act that people could be innocently doing just not knowing how detrimental this is to the saw.  Myself, I've been a happy Kapex owner now for three years.
Interesting but my 240v Kapex gets up to speed almost instantly, certainly up to speed by the time the blade touches the material. Does the USA version take longer to get up to full speed.
 
DB10 said:
Kevin D. said:
I haven't been overly active here at all on this forum for the last two years, but recently I was starting to lurk around and ended up started digging around old threads in regards to this Kapex motor burn out issue. 

In doing that, I do recall reading something along the way that piqued my interest in that it may be attributable to not allowing the motor to come up to speed before plunging into the cut.  I know I could be deemed guilty of this at times myself, but having read that, I'm on guard now to avoid doing so in the future.

But who knows if that is a common culprit in these motor burn-outs for sure.  It is certainly an act that people could be innocently doing just not knowing how detrimental this is to the saw.  Myself, I've been a happy Kapex owner now for three years.
Interesting but my 240v Kapex gets up to speed almost instantly, certainly up to speed by the time the blade touches the material. Does the USA version take longer to get up to full speed.

It may.  I'm no expert in motors, but I myself converted everything I had to that could work on either 120V or 240V to 240V simply because it is easier on start up for the motors per what other people have asserted on the subject.  I did that for no other reason actually.  Curious, are all these motor burnouts 120V wired motors? 
 
Kevin D. said:
Four times....same guy....I'm leaning towards the guy.  Just sayin!

Sure, typical fanboy response. I know how to care for a tool. It's not the way I use it. I sincerely hope yours acts like mine so you can get a clue.
 
Also, tomorrow will be day 14 since Festool received my saw for repairs. I finally got through to Brett 2 days ago and after a lot of searching, he found my paperwork and said the saw was fixed. No telling how many days it was sitting there waiting for them to call me for CC info  [mad]. Hopefully I'll get it tomorrow.
 
ghostofhoward said:
Kevin D. said:
Four times....same guy....I'm leaning towards the guy.  Just sayin!

Sure, typical fanboy response. I know how to care for a tool. It's not the way I use it. I sincerely hope yours acts like mine so you can get a clue.

I'm a 'fanboy' because I state the obvious question anybody would have?  Maybe you should stop using your Kapex where the sun doesn't shine! 
 
Kevin D. said:
ghostofhoward said:
Kevin D. said:
Four times....same guy....I'm leaning towards the guy.  Just sayin!

Sure, typical fanboy response. I know how to care for a tool. It's not the way I use it. I sincerely hope yours acts like mine so you can get a clue.

I'm a 'fanboy' because I state the obvious question anybody would have?  Maybe you should stop using your Kapex where the sun doesn't shine!

One would have a correlation of the same tool burning up 4x; for both bad use, as well as an individually bad tool.
It could point to either mechanism as the cause.

Claiming head->tailpipe asthe cause, may not be helpful to up understanding the true... Even though it is a possibility.
 
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