Laboratory for the Future Forum!

mhch, Dan, And Everyone Else,
Keep the comments going -- likes, dislikes, ideas...I'll try to keep up and put your ideas into action in the Test Forum for everyone to see.
By the way, if you recognize the individuals in this discussion, please step forward!
Matthew
 
My personal preference is for pages that use screen space effectively, especially if I am looking at a list of items.  The four column format of the current Test Home page is not an effective use of screen space, IMHO.  There are two columns of buttons, left and right - the right column is an extension of the left column, and the two can be readily combined.  A columnar list of "Recent Forum Activity" is better represented with one or two rows of information on each topic, using column headings as necessary (like the Recent Posts list on the live Home page.  Bottom line - the current version of the Test Home page wastes a lot of valuable screen real estate, IMHO.
 
David,
Keep in mind that the way the Test Forum looks now is just one possible way the new feature can be used.  What appears on that page is wide open.  For the moment, just to get the ball rolling, I put recent posts up there.

Here's the basic idea I'm working with: how to make certain kinds of information more visible and accessible up front, and offer ways for members to customize the way the first page looks when they enter the FOG?

Matthew
 
Matthew Schenker said:
Here's the basic idea I'm working with: how to make certain kinds of information more visible and accessible up front, and offer ways for members to customize the way the first page looks when they enter the FOG?

Sounds a good starting point. The best I've seen so far is the "module" idea of "My Yahoo",
but I did not visit that many sites so that's a narrow point of view.

Customization is tricky when dealing with first time visitors. On one hand they need to
get a good view of what the forum may  offer, but they are not yet able to customize
anything (unless a few readymade profiles are proposed) and at the same time
they need to be motivated to go further.

That's a lot to put in a welcome page. May be it could offer a tour
Sounds like XP first login ... :( ;) For sure a script can do it.
 
mhch said:
Sounds a good starting point. The best I've seen so far is the "module" idea of "My Yahoo",
but I did not visit that many sites so that's a narrow point of view.

Customization is tricky when dealing with first time visitors. On one hand they need to
get a good view of what the forum may  offer, but they are not yet able to customize
anything (unless a few readymade profiles are proposed) and at the same time
they need to be motivated to go further.

That's a lot to put in a welcome page. May be it could offer a tour
Sounds like XP first login ... :( ;) For sure a script can do it.

Customization is tricky.  I'm just trying out different things to see what has promise.  People can tell me what they think.  Eventually, we'll decide what works and what doesn't.  No harm in exploring.

I'm working on a welcome page kind of thing today, something that would meld nicely into the introduction and also be a way to urge visitors to join!

Keep checking in on the Test Forum to see the latest experimentations.  And always feel free to jump in with an idea or two you'd like to see implemented.
Matthew
 
Everyone,
Listening to your comments, I'm experimenting with various ways to use the Test Forum.  It's also opened up a way for me to prompt people to sign up for the forum, which addresses another need.

As I have it now, guests see a home page with a welcome message asking them to join.  Upon signing in, the home page changes over to provide more information.

Again, keep in mind that this is an experiment.

When you get a chance, take a look at the new home page of the Test Forum to see what I mean.

Matthew
 
Matthew I like the first page. But the second page just looks to dam scary(boring) to read.

How about something shorter and then another link or statement  like "If you agree to the terms you click or sign in here. If you want to read the terms go here or skip to the bottom".

Either link them out to another page for the terms or better yet to avoid another link, put in a cool picture of a Festool or something to wet their appetite. Then put all your terms under the pic and under where the actual sign in is at the bottom of the page. The pic could be something like "if you sign up see what you can get", with maybe a picture of a project or good info off the forum, etc.

That info looks like a lot of  rigid rules if you do not read it. A lot of people will skip the reading of all the rules(terms and conditions) anyway, but the way the terms are formatted just looks wrong in some way. Usually there  is an option to scroll really fast through the terms and the font is smaller, maybe thats what it is.
 
Nick,
When you say the "second page" do you mean the page with the registration agreement?  That's the standard sign-up page for all SMF forums.  It's the one that has always been in place here.  Are you saying you didn't read the whole agreement?  Shame on you!! (Just kidding).  The current example of the Test Forum home page is simply another way for visitors to link to the registration screen.

I just kind of put together an example of what that page could look like.  Of course, I could add graphics, a little video, or jazz it up in all kinds of different ways.

Matthew

 
Matthew -

Like the forum entry page.  A few other benefits you could mention:

- share project tips, ideas, and photos with a global audience of Festool users
- learn how to get the most out of your Festool products
- gain direct access to Festool employees for questions via Festoool monitored areas
- participate in contests with the chance to win tools and other items
- improve your skills, knowledge, and ability to get the most out of the Festool line

The one thing not on either page is a privacy policy or statement that you do not sell, trade, or provide access to member information.  If you are asking for personal information, think about that guarantee. 

Finally, consider clarifying "register by providing your email, a username and password" so people understand the process is simple and fast.

Neil
 
Matthew, I just looked at the Test Forum and I have a few things to say.

I like the screen that is presented before someone logs on and (with refinements) I do think that it will result in us getting folks who would not otherwise have done so to sign up as members.

I don?t much like the extra page that is presented after you log on.  I think that many folks will want to skip it and get to the page with the list of forums and recent posts.  Furthermore, I think that some people will be confused about how to get to that page.  If you are going to put in this new page, I suggest that it have a BIG button that makes it clear how to get to the ?forums? page.

I too, like operating in the way that joraft has described, that is: I'm probably like many others here, I don't read every single post, but there are some members whose posts I never miss. For me, that list on the home page is the best quick view of what's been going on, and who has been posting in what thread. If the posts on the list changed colors after I've read them it would be even better.
 
Everyone,
Over the past few days, I've been reading all your comments and trying to think of how better to explain what I'm trying to do in the next phase of the Festool Owners Group.  Rather than focus on specific design technicalities, I'm thinking it would be more effective to explain the point behind all this and see if that helps move the discussion forward. 

Consider this my pitch to the forum community.  Your response, positive and negative, will help move all this in the right direction...

My Main Rationale:
The Festool Owners Group has grown rapidly.  The central feature of the FOG, of course, is the forum.  But my long-term plan has always been to have something beyond just a forum.  I envision an information and communication zone, with the forum at the heart of it all.  The forum is where we communicate with each other and form a community.

However, the Festool Owners Group has gathered a lot of information that goes beyond what can be conveyed in a forum-type structure.  Just to name a few examples, we have member-created manuals, diagrams, photos, projects and inventions, and all kinds of other materials.  A lot of what we share naturally leads to discussion, but a lot of what we share is not necessarily discussion-oriented (think of the "reference library," for example).  Even the discussion-oriented material, over time, gets covered under more recent high-energy topics; non-discussion materials have almost no chance of being seen.  Many of our members only check the "recent posts," which means anything below the newest material is essentially invisible to them.  That runs counter to my whole idea of what the FOG could become.

The question is, how to leave the forum the way it is, while adding greater visibility to static material that has value?  Of course, I could create more forum boards, but that  becomes cumbersome to navigate, and it does not solve the problem of bringing good material up front.

My answer is to build something more akin to a complete site.  In this scenario, the forum continues to be the heart of the community, and forum discussions continue to be the main generator of information.  But new site elements would allow all kinds of information (discussion-oriented and non-discussion-oriented) to be more easily visible and useful.

Other, Smaller Goals:
In addition to the larger goals of arranging all the available information better, I'm looking for ways to get more people to join rather than remain as guests, and ways to put notes and instructions in specific areas of the forum to help remind members of important points in various boards of the forum.  I'm also thinking about features members would like to have: just one example that comes to mind is a "bookmark" function that allows you to keep track of your favorite discussions.  Going a little further, there is a system where members can upload their own documents, or even post blog entries on their experiences using the tools.  There are additional reading options for members, such as RSS feeds and customized news from the FOG.  All of this is just a quick list of features I'd like to see.  Of course, we won't see all of it right away!  But the first step for any of it to happen is to make a few structural changes we've been discussing.

No matter what changes, the forum will always be at the heart of what we do, and I want to make sure it is always easy to access.  And I won't do any of this until I get a sense of what the community wants.  That's why it's important for everyone to know what I'm trying to do, and for me to hear how you think we could proceed.  We're taking this slowly, and perhaps it will be months before any of this happens.  I'm not in a rush!

Examples of Sites Using the Proposed FOG Structure:
The kinds of features I'm proposing have been in place in many successful forum-based sites.  The best way to get a sense of what I'm hoping to do is to look at examples sites that already use the elements I'm proposing.  I spent some time researching sites that do a good job with at least one element I'm interested in.  I've collected several of them here for everyone to review.  These are not woodworking sites, but they share a certain approach.

Just to be clear, I'm only showing you the kinds of features we could have in the FOG.  Each site does something well, but we would not include all the features shown in any one of these sites.  Looking at the examples as a group, I think, helps give a sense of the possibilities for the FOG.  As you're reviewing these sites, try to look with an open mind at particular home-page features, and think of how we could do something similar, though with different content, here in the FOG.

I do not endorse any of these sites.  I'm only including them because they use at least one feature I like.

Browse these and see how they use design elements that might be good for us:

Pet Growth

7/8ths Scale Trains Lounge

The Hobby Lounge

Fish New England

American Anglers Fishing Network

Rewind North West Bikers

Camera Craniums

The Photo Rooms

Nikon Gear

Offroad Reviews

Hybrid Jungle

Second Page Media

The Political Capital

Grieving Center

Matthew
 
Looks like the way to do it is to offer customizable views of the forum.

One view can be exactly what we have today, the basic view,
so nobody feels there is a big disruption.

Then other views  can be constructed by attaching other modules
  to the basic view, like topics from a reference library, 
bookmarks of search results, etc ....
 
mhch said:
Looks like the way to do it is to offer customizable views of the forum.

One view can be exactly what we have today, the basic view,
so nobody feels there is a big disruption.

Then other views  can be constructed by attaching other modules
  to the basic view, like topics from a reference library, 
bookmarks of search results, etc ....

That's definitely a good idea.  I can design the changes so they are there for those who want them.  For those who want to keep their FOG experience just as it is now, I can keep that going.

There would be some small changes that all members would see.  For example, I need to place important notices in various boards (take a look at the "Classified" and "Sales Zone" sections of the Test Forum to see what I mean).  To me, that's different.  It's the home page we're really focusing on here.

My instinct tells me that most people would venture out and use the new features eventually.  But the fact that they don't have to leaves the decision up to them.

Matthew
 
Matthew Schenker said:
My instinct tells me that most people would venture out and use the new features eventually.  But the fact that they don't have to leaves the decision up to them.w

That's what my own experience told me: never disrupt habits, but make subtle suggestions  ;) ;) ;)
 
Matthew Schenker said:
...My instinct tells me that most people would venture out and use the new features eventually...

I suspect that some "people would venture out and use the new features eventually".  Most people would leave the features just the way they were set up in the defaults, and many people would never even visit their profile page to see what features are available to customize.  IMHO of course.
 
Daviddubya said:
Matthew Schenker said:
...My instinct tells me that most people would venture out and use the new features eventually...

I suspect that some "people would venture out and use the new features eventually".  Most people would leave the features just the way they were set up in the defaults, and many people would never even visit their profile page to see what features are available to customize.  IMHO of course.

That can be true, depending on member profiles. One way around that is to offer a feature/module randomly selected
from a pool of candidates, which appears on the home page. No more than one, may be two, just to trigger curiosity
without being too invasive.
 
mhch,
There are so many ways to do this.  That's why I provided the sample sites, for people to review.
Also, the particular features could be worked out in this discussion, so they have the highest likelihood of being what people want.
Matthew
 
Good Afternoon,
Hey, it's my job to keep pushing ahead.  Tell me, do you see anything new in the Test Forum?  If so, what do you think?

To see what I mean, click here.
Remember, when you sign in...
Username: test
Password: test

Matthew
 
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