List of Black Friday Deals and Sales

[hemlock]

You might try asking them what tool number they are selling.  If it starts with 100...then I believe it’s the new motor EB (“old”) model.  If the tool number starts with 495...then I believe it’s the old motor EB (“old”) model.  Both are the “old” EB (vs new REB) kapex.
https://www.festoolownersgroup.com/festool-tools-accessories/kapex-eb-sale-curiouser-and-curiouser/

In case anyone is interested, I have been thinking about the (new) Kapex.  I contacted Festoolrecon to ask if the one they are selling is the old model with the newer motor (like what is being discounted at Hartville) and they replied "This is the older model of the Kapex".  Knowing that some of those have the newer motor I again asked if it had the newer motor.  The reply back was "This is the older model Kapex."  A tempting deal to say the least (some have speculated it was a batch (or several batches) of motors, but I will pass on the deal...although I almost pulled the trigger.  Also kudos to the Festool Recon department with their fast replies. I have had nothing but great products through the recon site.  I know some have not, but I have been very pleased.

 

[Mike Goetzke]

[member=65062]DynaGlide[/member]

Thanks again - just got my shipping notification on the Flex too!

(Wasn’t worried at all  [big grin])

 

[ForumMFG]

In case anyone is interested, I have been thinking about the (new) Kapex.  I contacted Festoolrecon to ask if the one they are selling is the old model with the newer motor (like what is being discounted at Hartville) and they replied "This is the older model of the Kapex".  Knowing that some of those have the newer motor I again asked if it had the newer motor.  The reply back was "This is the older model Kapex."  A tempting deal to say the least (some have speculated it was a batch (or several batches) of motors, but I will pass on the deal...although I almost pulled the trigger.  Also kudos to the Festool Recon department with their fast replies. I have had nothing but great products through the recon site.  I know some have not, but I have been very pleased.

I purchased the kapex on sale at Hartville, spoke to the festool reps there and they told me it has the new motor and that the kapex has had the new motor for years now.  But its still an issue because it was a big problem that it carries a stigma with it now.  So from festool, the old model kapex comes with the new updated motor and has been for a few years now. 

 

[ForumMFG]

In case anyone is interested, I have been thinking about the (new) Kapex.  I contacted Festoolrecon to ask if the one they are selling is the old model with the newer motor (like what is being discounted at Hartville) and they replied "This is the older model of the Kapex".  Knowing that some of those have the newer motor I again asked if it had the newer motor.  The reply back was "This is the older model Kapex."  A tempting deal to say the least (some have speculated it was a batch (or several batches) of motors, but I will pass on the deal...although I almost pulled the trigger.  Also kudos to the Festool Recon department with their fast replies. I have had nothing but great products through the recon site.  I know some have not, but I have been very pleased.

I'm sorry , but this is just inexcusable. 

1. Do they not know what they are selling ?
2. Are they delibertly selling a product they know is prone to trouble without repairing it with their supposed fix ?
3. Even worse is they're only offering a one year warranty on this turkey.

Shame on Festool for this.  They need to be doing a better job given the Kapex history.

Hopefully the marketplace will show them their error.  But, I doubt it.

Im willing to bet festool recon is treated almost like a separate company and because of that, they probably don’t have their highest skilled employees working it.

And they are offering a one year warranty because its supposedly used.  I got a 3 year warranty on my brand new old model kapex that i purchased last week for $999  I don’t know how people can complain about a 1 year warranty on used goods.  How many other companies offer this kind of warranty on used equipment? Maybe 30-90 days at best.  If you want a 3 year warranty, buy the kapex new from a retailer that has it on sale. 

 

[xedos]

Think you've missed my point.

I'm saying festool is being disingenuous by not stating openly what motor is in the kapex they are offering re-cond . Additionally, they are adding to the insult by not fixing the problem before they re-sell the defective tool before it goes back out. 

And, piling on top of both those, they are putting pretty much all the risk to the naive customer.  Shame, shame.  All of this for something they know is an issue.

I'm fine with a reduced warranty for a used or repaired tool - as long as it's been repaired properly.  When you KNOWINGLY look the other way on substandard work - there's a problem .

Even low skilled employees parrot what their handlers tell them to.  This looks like a conscience decision to cast shade from the same people that designed a poor motor, then tried to deny there was an issue, then blamed the users.    We're all adults , and most people realize there's always a bit of caveat emptor in place; but people should be given all the facts openly in my view.

 

[waho6o9]

View attachment 1

Super fast delivery, gotta love it. 

 

[Mike Goetzke]

View attachment 1

Super fast delivery, gotta love it.

Very nice! Did you fire it up?

Mine was out for delivery today but got delayed until tomorrow.

 

[elm]

Where were you able to pick up a new old model for $999?
[/quote]

Im willing to bet festool recon is treated almost like a separate company and because of that, they probably don’t have their highest skilled employees working it.

And they are offering a one year warranty because its supposedly used.  I got a 3 year warranty on my brand new old model kapex that i purchased last week for $999  I don’t know how people c
an complain about a 1 year warranty on used goods.  How many other companies offer this kind of warranty on used equipment? Maybe 30-90 days at best.  If you want a 3 year warranty, buy the kapex new from a retailer that has it on sale.
[/quote]

 

[waho6o9]

View attachment 1

Super fast delivery, gotta love it.

Very nice! Did you fire it up?

Mine was out for delivery today but got delayed until tomorrow.

Yes I did fire it up and everything seems okay. 

 

[ForumMFG]

Where were you able to pick up a new old model for $999?

Im willing to bet festool recon is treated almost like a separate company and because of that, they probably don’t have their highest skilled employees working it.

And they are offering a one year warranty because its supposedly used.  I got a 3 year warranty on my brand new old model kapex that i purchased last week for $999  I don’t know how people c
an complain about a 1 year warranty on used goods.  How many other companies offer this kind of warranty on used equipment? Maybe 30-90 days at best.  If you want a 3 year warranty, buy the kapex new from a retailer that has it on sale.
[/quote]
[/quote]

Hartville hardware in hartville ohio. Not sure if they ship

 

[Cheese]

If you wanted to order something from TSO but found out it was out of stock, here's your chance.

Received this from TSO this morning.

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