Ok, here's the deal, this a great table but due to neck problems it's too short for me. Here is my conversation with Festool USA, and my issue with them is perhaps they think too much of their products and have lost concern for the average customer.
My letter to them:
Good day,
I just purchased both the MTF/3 and the attached CMS Router Table. I am also a US Navy disabled Vet, I have neck an back problems and my neck limits my ability to look down an work on tasks. I have found that by having a raised table the pain is not as bad. Unfortunately, your tables are too low and they cause me a great deal of pain and vertigo due to damage done to my neck from years of military service. Do you offer any kind of leg extensions for the router and MTF tables? If I could safely make the table tops a few inches higher I think that would solve my problem.
Festool's response and you judge for yourself - for me I'm not happy that this company won't ever work with me, instead they just dismiss my concerns. So I may start looking for
Hello,
Thank you for contacting Festool. The MFT/3 table and the attached CMS do not have the ability to be changed in height at all. Festool does not recommend altering tools or accessories in any way as it may change the stability or safety of its products.
Thank you for your inquiry.
Best Regards,
Festool USA
Tooltechnic Systems, LLC
400 N. Enterprise Blvd.
Lebanon, IN 46052
Title Product and Applications Specialist Dept.
Dept. Service
My response back:
Really? That's all you can say? I'm a Festool fan and have spent thousands on your products and find your response frustrating and disappointing. So much for all the YouTube videos.
[mad]
My letter to them:
Good day,
I just purchased both the MTF/3 and the attached CMS Router Table. I am also a US Navy disabled Vet, I have neck an back problems and my neck limits my ability to look down an work on tasks. I have found that by having a raised table the pain is not as bad. Unfortunately, your tables are too low and they cause me a great deal of pain and vertigo due to damage done to my neck from years of military service. Do you offer any kind of leg extensions for the router and MTF tables? If I could safely make the table tops a few inches higher I think that would solve my problem.
Festool's response and you judge for yourself - for me I'm not happy that this company won't ever work with me, instead they just dismiss my concerns. So I may start looking for
Hello,
Thank you for contacting Festool. The MFT/3 table and the attached CMS do not have the ability to be changed in height at all. Festool does not recommend altering tools or accessories in any way as it may change the stability or safety of its products.
Thank you for your inquiry.
Best Regards,
Festool USA
Tooltechnic Systems, LLC
400 N. Enterprise Blvd.
Lebanon, IN 46052
Title Product and Applications Specialist Dept.
Dept. Service
My response back:
Really? That's all you can say? I'm a Festool fan and have spent thousands on your products and find your response frustrating and disappointing. So much for all the YouTube videos.
[mad]