New CSX 18 power loss

[rocky100370]

Seemed to me it was pretty strong screwing and unscrewing screws for awhile. Went to use it the other day and doesn't seem to have the power like it used to. Yes I even switched fully charged batteries and adjusted the torque dial. Anyone else have this problem?

 

[Cheese]

Just curious if any of these symptoms sound similar to your issues?

"I purchased a CXS 12 from Festool Recon last November but had to send it in recently for servicing. This is just a heads-up for anyone that may be experiencing the same issues.

While driving in screws, the drill motor will suddenly change in volume & frequency and the chuck will speed up or slow down on its own. Sometimes it will happen many times over a 10 minute period and sometimes it will only happen once. It's extremely random and consequently extremely difficult to recreate.

I held off on sending it back to Festool because of the random nature of this failure. It's been happening for the last 6 months and I was hoping it would become more regular or just stop working completely. Either situation would have been easier for Festool Service to diagnose. The last thing I wanted was to have the drill returned to me with a note from Festool saying they couldn't find anything wrong with it.  [sad]"

 

[rocky100370]

Hi Cheese,
It's consistent all the time now. Used to be able to drive 2 1/2" screws into studs and now it Geta bout half way and then beeps and thats it. Clearly there is a problem. Will see what Festool has to say.

 

[HighlandMarine]

Same thing happened to mine under similar usage, toe nailing a 2.25” screw and then it could barely spin the chick with any load on it. Repair turnaround was pretty quick, and they replaced the housing as well, looked brand new other than the sliced stickers from the old one.