jonathan-m
Member
- Joined
- Apr 4, 2012
- Messages
- 329
I strongly feel this is a huge problem and as a user with allergies, it is something very dear to my heart.
The biggest selling point and primary reason I got into Festool and now own so many of the tools is because of the good dust collection and how it allowed me to work with more ease of mind as I didn't have to suffer my allergies so much.
These new dust ports and connectors have seriously downgraded the experience with just about every tool.
As I understand it the new locking dust port/dust hose was introduced mainly because there were people who had their hose falling off their saws and sanders. I personally never had this happen to me.
What I do have happen to me all the time now, is that I have a lot more dust.
We now have €500+ vacuums attached to very expensive tools that are supposed to have great dust collection, and each and every time I want to connect a tool I
a) have to line up the hose with the dust port on the tool so that the arrow line up
b) the rubber connector is so darn stiff. I find it's a lot more cumbersome now to just switch out the plug-it cord and connect your vacuum hose to another tool.
c) when I want to switch tools, each and every time, with each and every tool, when I disconnect my hose there is residual dust falling out of the port/connector.
I find this to simply be unacceptable, as these problems didn't exist before!
Another example, about 50% of the time the entire plastic dust port breaks off my HK85 & HK55 saws. I understand the design is to attach the dust bag like on the cordless saws, but it's to fragile. It's not strong enough.
The enitre port just keeps on breaking off the saws, like 50% of the time I use my saws. Maybe you had some users who didn't attach their hose all the way or had a worn rubber connector that caused a hose to slip off the tool. Now you have dust ports breaking off the tools entirely, making a huge mess and causing dangerous work situations ALL THE TIME!
Again, I never had any of thse problems before, in fact, I loved the great dust collection my Festool tools offered me. Now however, I have more dust than ever before! What use is the dust collection on these saws to me, if the dust ports break off tools half of the time I use them on site?
So nothing has been fixed, in fact, both the user experience and the dust collection have gotten worse on all your tools!
So my suggestion, in fact I'm almost begging, please keep offering us the old dust ports and connectors, they are way way superior both in user experience and dust free working.
I really wish we could make this into a poll so we can have everybody chime in on this and have our voices heard by Festool.
I'm certain I'm not alone in this.
So if you feel the same way, please chime in, so that hopefuly someone over at corprate notices!
I just saw this video from Sedge. I mean seriously, doesn't this video speak volumes in and of itself?
Festool used to be synonymous with quality tools that offer great dust collection, now with this "upgrade" we get more dust than ever before...
You're losing me Festool.
The biggest selling point and primary reason I got into Festool and now own so many of the tools is because of the good dust collection and how it allowed me to work with more ease of mind as I didn't have to suffer my allergies so much.
These new dust ports and connectors have seriously downgraded the experience with just about every tool.
As I understand it the new locking dust port/dust hose was introduced mainly because there were people who had their hose falling off their saws and sanders. I personally never had this happen to me.
What I do have happen to me all the time now, is that I have a lot more dust.
We now have €500+ vacuums attached to very expensive tools that are supposed to have great dust collection, and each and every time I want to connect a tool I
a) have to line up the hose with the dust port on the tool so that the arrow line up
b) the rubber connector is so darn stiff. I find it's a lot more cumbersome now to just switch out the plug-it cord and connect your vacuum hose to another tool.
c) when I want to switch tools, each and every time, with each and every tool, when I disconnect my hose there is residual dust falling out of the port/connector.
I find this to simply be unacceptable, as these problems didn't exist before!
Another example, about 50% of the time the entire plastic dust port breaks off my HK85 & HK55 saws. I understand the design is to attach the dust bag like on the cordless saws, but it's to fragile. It's not strong enough.
The enitre port just keeps on breaking off the saws, like 50% of the time I use my saws. Maybe you had some users who didn't attach their hose all the way or had a worn rubber connector that caused a hose to slip off the tool. Now you have dust ports breaking off the tools entirely, making a huge mess and causing dangerous work situations ALL THE TIME!
Again, I never had any of thse problems before, in fact, I loved the great dust collection my Festool tools offered me. Now however, I have more dust than ever before! What use is the dust collection on these saws to me, if the dust ports break off tools half of the time I use them on site?
So nothing has been fixed, in fact, both the user experience and the dust collection have gotten worse on all your tools!
So my suggestion, in fact I'm almost begging, please keep offering us the old dust ports and connectors, they are way way superior both in user experience and dust free working.
I really wish we could make this into a poll so we can have everybody chime in on this and have our voices heard by Festool.
I'm certain I'm not alone in this.
So if you feel the same way, please chime in, so that hopefuly someone over at corprate notices!
I just saw this video from Sedge. I mean seriously, doesn't this video speak volumes in and of itself?
Festool used to be synonymous with quality tools that offer great dust collection, now with this "upgrade" we get more dust than ever before...
You're losing me Festool.
