I was at the European roadshow today and they had all the new stuff, and were also revealing the new services.
Basically in Europe they are now giving you a full 3 year warranty, including parts that wear or are damaged in use, and most of all free maintenance.
This works for everything that is still under warranty, basically within the 3 year period you can bring in your tools and they will service them, replace motor brushes bearings etc all for free!
What is also new is that spare parts are now available 10 years i think after a model was stopped, and if they don't have the part anymore you will get the new version of that tool free.
here is the centrotec 2013, it's a different inlay with spare drills. They told me it was destined at painters etc who don't need the specific woodworking bits.
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here is the new drill systainer, ALL new drills except CXS will come in this systainer from now on they told me, it's a sys 2 with a couple trays and a smaller new charger
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new mini Tloc
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new EHL planer, besides the plug it and soft grips they changed a few details like the shape of the rear end that now allows you to see the end of the sole.
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The roadshow truck, it was in italy last month, Belgium this month, and next month is UK i think.
there was free drinks and fries, and most of all, all participants automatically enter a contest where one name will be drawn, and that person wins every new Festool tool that comes out free for life!!
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