I had the same issue with my OF1400. Also one of the base screws (one of the 2 that were proud) was nearly stripped in the threads so when i tried to tighten it more to get it to seat, it fully stripped the hole. I was out of the 30 days so I sent it in for service. It was back within a week fully fixed, including a new base to deal with the stripped mounting screw.
Of course this should not have been an issue in the first place, but I was very impressed with Festool service and how quickly the got it back to me. There was even a quick hand written note apologizing for the inconvenience. I appreciated that.
Of course this should not have been an issue in the first place, but I was very impressed with Festool service and how quickly the got it back to me. There was even a quick hand written note apologizing for the inconvenience. I appreciated that.
