on line sales

[Frank Pellow]

I don't think that I would be lost as I have some experience working on national and international standards bodies.

In my case, it was developing standards for computer communications and database updating and access.

I lived in three different countries (Canada, UK, and USA) while working on these standards an, at different times, was sent as a voting representative of the country in which I was living at the time to the international standards body. 

Our mode of operation was to first develop something at the national level then attempt to get it accepted internationally.  There was a lot of competition, a lot of negotiation, and (usually) a lot of cooperation.  I am proud of the standards that I helped to develop. 

I don?t see any attempt at all to do something similar with tool standards.  [mad] The situation we find ourselves in to ridiculous -of course Festools tools are as safe for me to use as they are for someone anywhere else in the world.  [mad]

 

[PeterK]

Follow - up
I stopped by HD last night. Looked at every cheapo and mid priced tool they had that was relatively new models. With one brand exception - all corded and battery powered items I looked at had UL labeling. Even Ryobi stuff priced at $15. The exceptions were Black & Decker branded items that had CSA labeling - I believe that is the Canuck version of UL.  [wink]

Seems that price has nothing to do with UL labeling. Even Ryobi flashlights, mini drills, all low cost Milwaukee, Dremel, heat guns, power tools, everything was UL. I find that interesting.  ???

 

[tjbnwi]

Tom (Tool-Home)

Your site is difficult to navigate. That is why I called you the first time I placed an order. I will admit, I did not expect you to answer the phone a 5 p.m. on a Saturday. This is also why I just e-mail you the order, let you call me back if you have questions. Not just your site, but all of them seem to suffer this issue.

U.L. costs thousands of dollars per item per test. It may also be that the changes necessary to pass U.L. would change the ease and fundamental use of the tool.

I find the most dangerous U.L. approved power tool to be a portable table saw with a factory guard on it. Really stupid and dangerous system. So bad at least one manufacture has wised up and spent the time to fix the guard issue.

We must remember in Europe trade training is handled differently. I believe product liability laws are a little different also.

Tom

 

[tbellemare]

Thanks for the heads up Tom (and Lance). I'll make it easier to navigate. This is really the first time I've heard this.

At least you know I answer the phone, Tom.

Tom

 

[zapdafish]

I like the router bit page setup, can finally find the two bits I am interested in pretty easily. Would be nice if there was listing of the groups at the top that would pop me right down to the group tho since the page is so long. Maybe in 3 columns or something.  Finally got my router table done enough to use so the next or following paycheck will be some router bits.

The festoolusa router accessory page is a nightmare trying to find the bit I was looking up.

Lance,

Thanks for the heads-up and couldn't agree more than it is very important to have an easy to navigate  (as well as complete!) web-site.  As mentioned  via email, my new web-site is almost done.
But I just double checked and that Plug-it cord is listed on my site, under Plunge Cut Saws - Stops and Acessories.
http://www.bobmarinosbesttools.com/subcategory.html?sid=2ec38dd2a01e7905ebb5b80ece28c77a&scat=7.

  Bob