One for the Aussies...

- Peter Halle Moderator

I have work for the RO150 and am hoping it comes up on promo. Call me a cheapskate but if its $100 off then that's money in my pocket. It and the OF1400 are the two items on the need to have list.

As a hobbyist I'm not losing money while I wait.
 
Grakat said:
- Peter Halle Moderator

I have work for the RO150 and am hoping it comes up on promo. Call me a cheapskate but if its $100 off then that's money in my pocket. It and the OF1400 are the two items on the need to have list.

As a hobbyist I'm not losing money while I wait.

Don't hold your breath....

What about a second hand &/or private import purchase?  They're generally a very reliable tool, with serviceable parts easily replaced.  You could potentially save yourself a motzah, even including high postage costs.  A 220/240v machine originating from the UK or continental Europe can typically be picked up for around half the local new price.
 
[member=9481]aloysius[/member]

Who do you deal though for this process. Would you be so kind as to share some details either here or by PM and I will look into it.
 
Grakat said:
[member=9481]aloysius[/member]

Who do you deal though for this process. Would you be so kind as to share some details either here or by PM and I will look into it.

PM sent.
 
New specials are up, but that new website is awful to navigate. RO is a little bit cheaper.
 
Untidy Shop said:
Festool Aust, via FB, is promoting its Summer Deals.

Interesting that level of discount on many items is no longer listed. Just - 'Save at $2700'. Many other  items appear to have no discount. Intro promotion on new Hybrid Sanders looks to be the real promotion.
http://ttsfestoolprods3.s3.amazonaw...l images/download files/campaign_brochure.pdf

[/quote
Yes it is interesting...  Just wondering if they have reduced the prices of a few products (as opposed to a sale promotion)
 
Hello All

Hope you all are well.

There's $100 off the RO 150. Combined with a gift card I got from work should make it a bit more palatable. Love it when my work subsidises my hobby. They did it big time on the Domino lol.
 
The ACCC has today informed me that Tooltechnic [Festool's Australian representative/distributor] has applied for renewel of their permission to engage in retail price maintenance.
[size=13pt]
Some will know that in February 2016,  some FOG members and I prepared a document proposing that this should not have been originally granted.

Despite their claims, since engageing in retail price maintenance, Tooltechnic have not provided the Australian Consumer with many of the benefits provided to Festool consumers in other countries. Eg. Tool insurance as in UK, and collection of tools needing warranty repair directly from the consumer rather than dealer.

However I am no longer in a position to coordinate or indeed directly participate in any response to Tootronic's new proposal. If any Australian FOG member wishes to PM me, I can provide you with copies of our last  submission [minus the names of those who participated] and Tooltechnic's new proposal.

Please note that any submission is due to the ACCC by Feb 27th.  [eek]

Stephen

-----------------
[size=10pt]
Dear Sir/Madam

The Australian Competition and Consumer Commission (the ACCC) has received a notification from Tooltechnic Systems (Aust) Pty Ltd, which is proposing to engage in resale price maintenance (RPM) with regard to its Festool and Fein power tools.
The ACCC invites you to comment on the arrangement.

A copy of the RPM notification and supporting submission is attached. A full copy of the RPM notification and its attachments will be available on the ACCC’s website tomorrow: www.accc.gov.au. 

If you intend to provide a submission in relation to this RPM notification, please do so by 27 February 2018.

If you wish to discuss any aspect of this matter, please do not hesitate to contact me on (03) 9290 1835 or adjudication@accc.gov.au.

Regards,

Tess Macrae

Assistant Director | Adjudication | Merger and Authorisation Review
Australian Competition & Consumer Commission
Level 17 | 2 Lonsdale Street Melbourne, VIC 3000 
T: + 61 3 9290 1835
www.accc.gov.au
The ACCC acknowledges the traditional owners and custodians of Country throughout Australia and recognises their continuing connection to the land, sea and community. We pay our respects to them and their cultures; and to their Elders past, present and future.

 
[member=19746]Untidy Shop[/member]

I am happy to prepare and submit a submission to the ACCC in regards to retail price maintenance. If I can get a copy of the old submission that would be great. Also, if anyone has any specific examples where they believe that the service they received was not what was promised with RPM can you also send these through to me so they can be used as examples.

Regards
Graham
 
Grakat said:
[member=19746]Untidy Shop[/member]

I am happy to prepare and submit a submission to the ACCC in regards to retail price maintenance. If I can get a copy of the old submission that would be great. Also, if anyone has any specific examples where they believe that the service they received was not what was promised with RPM can you also send these through to me so they can be used as examples.

Regards
Graham

[member=59890]Grakat[/member]

Thanks Graham,

I appreciate that you are able to do this, and will send you the relevant info. Can you PM me your email address?
 
is there any festool dealers in the UK or us that will ship to Australia?? feel free to pm me if you have any info
only after a certain accessory that is crazy priced in aus but seems to be less than half in the uk, not after any actual tools.

cheers!
 
The Aussie distributor’s lack of customer support and blatant price gouging is why 90percent of my festool purchases have been online from overseas.

Am disappointed that Festool HQ allow this, but, business is business.
 
tdc said:
The Aussie distributor’s lack of customer support and blatant price gouging is why 90percent of my festool purchases have been online from overseas.

Am disappointed that Festool HQ allow this, but, business is business.

Whats your business name?
 
Tooltechnics have applied to the ACCC to continue retail price maintenance.

If you were a signatory to a 2016 Consumer submission to the ACCC, I have sent you two emails just now. Please PM me with your new email adress if you have not received these emails.

 
I just rang Tess and spoke with her about my concerns.
I encourage and aussie to do the same give her a call.

Cheers

Bryan
 
I just sent her an email:

Dear Ms Mcrae,

I am writing in response to a notifcation that Tooltechnic Systems has once again applied for Resale Price Maintenance for Festool products.

I believe the original was a trial, and that the ACCC would review the situation after that point. I have personally purchased quite a few Festool tools over the years, and was very disappointed to see the original granting of the fixed prices.

In my experience as a consumer it has:
1)  significantly decreased competition for the consumers - dealers have not been as motivated to serve the customer and "win the sale" with better prices than their competitors

2) Had not effect on offering better service

3) Been very detrimental to the sales of spare parts and consumerables - which you would expect should be exempt from such price fixing as by nature they do not require servicing

4) Let the distributor set whatever price they choose

5) Encouraged Australian consumers to purchase the same tools and accessories from overseas suppliers

Please do NOT grant the RPM agreement as it seems to just harm the consumer. Tooltechnic must be able to demonstrate in real quantifiable terms how their RPM has benefited the consumer and the industry over the period it has been in place, and unless they can do so then this agreement must not be allowed to continue.

Thankyou for hearing my submission,
 
I just received a reply from ACCC to ask if I would be happy to have my submission uploaded and listed.

Meanwhile, I wonder if it might be useful for people to address the criteria that the Resale Price Maintenance (RPM) was issued under in the first place (which I quote below).


"In this case, the ACCC accepts that there is a market failure caused by the free riding of some Festool retailers. Free riding occurs where some retailers can gain the benefit of, or free ride on, the services offered by other retailers. This creates a risk that retailers who do offer pre- and post-sales services will not achieve a sufficient return on the sales of their products to continue to provide these retail services.

Given the highly differentiated nature of Festool products, the ACCC considers that resale price maintenance is likely to limit free riding by encouraging Festool retailers to offer better services to attract customers. This will allow some customers to make more informed decisions in purchasing trade quality power tools and to continue to have the choice of a premium trade quality power tool accompanied by a high level of post-sales services."


1) Highly differentiated product - yes, it is a higher standard, but as recent threads have commented, is there a massive difference between the Festool products and competitors recently that would require additional sales/service?

2) Making more informed decisions - see above on whether much more "information" is required over any other brand, that would sway you to Festool?

2) High level post-sale service - Is Festool / Tooltechnic post sale service any better than any other brand since the RPM was introduced?

Anyway, hope this gives you some things to mull over and perhaps something for ACCC to consider as well.
 
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