One for the Aussies...

[DB10]

Yep, I have the same problem searching the festool Aus web site with my ipad, I'm using version 6.1.3.
If I need to look anything up, I have to reach for the lap top. Widows 7, no problems there so it's only on the ipad where this occurs.
  I find that Festool aren't alone in their web site not working properly on the ipad, there was a few other sites, can't remember which ones though.  I'm sure this is an easy fix for festool to sort out.

 

[Stephen B]

[size=14pt]Thanks DB.

I emailed a less embellished version of my post to Festool Aus. yesterday. Will see what transpires.

 

[DB10]

Thanks for taking the time to contact them.
  I'll be interested in there response and what they have to say as it's a pain when you want to check on something quickly.

Thanks

 

[Stephen B]

[size=14pt]

Congratulations and appreciation to Holger and his staff at Festool Australia who have been working the past few days to make the Festool website IPad friendly.

IPad users should now find the Search function now works, and manuals can now be downloaded to IBooks.
[size=12pt]
So far I have successfully downloaded the following manuals-
BHC 18, PD20 QuaDrill, Boom Arm, TS55, DSG 125 and KA 65 Conturo (Color).
Vac clamp system, PD20 QuaDrill , PF1200, PS420 and Kapex 120

 

[DB10]

  Good work, I'd noticed earlier today that it looked a little different, so I tried a search & it was working fine.

Thanks,

 

[Michael1960]

Regarding pricing of Festool products in Australia....
I was advised last week by my main Festool retailer they have been told from the local importer that from next year (now) they must sell Festool at RRP.  No discounting will be permitted.  Has anyone heard similar information?

 

[Linbro]

Yes, heard that the 'no discount' was coming. Certainly will make a difference, as our RRP's seem to be high, compared to elsewhere.

 

[Stephen B]

Yes, heard that the 'no discount' was coming. Certainly will make a difference, as our RRP's seem to be high, compared to elsewhere.

[size=36pt] [eek] [size=14pt]
If true, no sign of it yet at one known discounting dealers Website. Still they would not change prices until at earliest later today Jan 2, AESST.

Also is this not price fixing, which is not permitted by the Australian Competition and Consumer Commission?

 

[Michael1960]

If true, it would likely be a breach of the ACCC.  However, in practice it usually results in no action. 

 

[DB10]

It wouldn't surprise me, anyone else noticed a slight arrogance with Festool Australia?

 

[Kev]

Regarding pricing of Festool products in Australia....
I was advised last week by my main Festool retailer they have been told from the local importer that from next year (now) they must sell Festool at RRP.  No discounting will be permitted.  Has anyone heard similar information?

Nobody can truly stop discounting - it just takes on other forms.

"Forced RRP" is a bit of an oxymoron too ! [wink]

 

[Stephen B]

[size=14pt]
No evidence that discounting has ended yet.

Look out for these specials and drawer and wing introductory prices at -

http://www.festool.com.au/epages/tooltechnic.sf/en_AU/?ObjectPath=/Shops/tooltechnic/Categories/News/January__March_Specials

And looking through the website, there appears to have been some item by item price rises, particularly for MFT accessories.

 

[mike68au]

Regarding pricing of Festool products in Australia....
I was advised last week by my main Festool retailer they have been told from the local importer that from next year (now) they must sell Festool at RRP.  No discounting will be permitted.  Has anyone heard similar information?

I was told the same thing.... thought won't take effect till a bit later in the year, around April if i recall correctly.  Service and support are to be the extra benefits.  Like immediate loan tools if yours goes in for service.  + a few other initiatives i can't recall.

 

[bryan1982]

I heard discounting stops april

I was told festool Australia won court case with ACCC to allow this to happen

Regards
Bryan

 

[benwheeler]

[URL]https://www.accc.gov.au/media-release/accc-authorises-minimum-retail-prices-on-festool-power-tools [/URL]

I can see why Festool would want to alleviate the issue of real shops providing information and service, but online retailers making the sales. However, I buy my Festool gear through Just Tools in Sth Melbourne, who provide good service and generally have the cheapest prices.

Anyway, those retailers are going to be in luck now, with an instant bonus once they're "forced" to all sell at the same higher price!

 

[peter halle]

Interesting article.  Thanks for posting.

Peter

 

[Stephen B]

[url=https://www.accc.gov.au/media-release/accc-authorises-minimum-retail-prices-on-festool-power-tools]https://www.accc.gov.au/media-release/accc-authorises-minimum-retail-prices-on-festool-power-tools [/URL]

I can see why Festool would want to alleviate the issue of real shops providing information and service, but online retailers making the sales. However, I buy my Festool gear through Just Tools in Sth Melbourne, who provide good service and generally have the cheapest prices.

Anyway, those retailers are going to be in luck now, with an instant bonus once they're "forced" to all sell at the same higher price!

Cannot see how the [size=18pt]already excellent service provided by Just Tools [size=14pt]will improve just because of retail price maintenance!

And there is at least one other dealer in Melbourne that does not discount and whose service is just not in the same league!

Pitty the ACCC did  not canvas some customer views.

 

[benwheeler]

And there is at least one other dealer in Melbourne that does not discount and whose service is just not in the same league!

+1..  If you're referring to a certain place in the south east, I was a little bit disappointed when I visited a couple of weeks ago, and knew more about the Festool range (after owning a few tools for 2 months) than the staff working that day.

 

[Stephen B]

And there is at least one other dealer in Melbourne that does not discount and whose service is just not in the same league!

+1..  If you're referring to a certain place in the south east, I was a little bit disappointed when I visited a couple of weeks ago, and knew more about the Festool range (after owning a few tools for 2 months) than the staff working that day.

[smile] sssshhhh! They may hear us, and shock, horror lift their game!  [eek]

 

[Larso]

I have purchased Festool in NSW,QLD and the ACT over many years and the dealers have always registered the tools for me and I then recieved confirmation etc by mail around 3 to 4 weeks later.
I bought several products last year and this was still the same. I have never even thought to try registering myself online as it has never been required.Thought this was normal but maybe i have just been lucky.