- Joined
- Sep 22, 2007
- Messages
- 636
We finally have things worked out and I'm ready to announce the new distributor for Qwas Products. First I would like to apologize for the delay. I thought it would only take a few days to get something formalized but it is much more involved than that. It required going back to the start up of Qwas Products in 2008 and starting all over again. Along the way, we noted some minor improvements that could be applied to the products and incorporated them into the new production run.
When I started looking for a new distributor, I needed someone we could all trust, someone who would be a man of his word, and provide great service. This fits (almost) all Festool dealers but one name always comes to the top of the list. That name was Bob Marino. He was more than willing to take on the task. [smile]
Bob will be in charge of almost all sales and customer service. The only exception will be custom orders and I will continue to take care of them (smaller length head, larger diameter, etc…). This will leave me free to get back to inventing. If you have problems or questions about using the products, you can contact either me or Bob.
I mentioned some minor improvements were made to the product line. Most of these were very minor and nothing worthy of discussing or upgrading your existing products. The one exception is the Rail Dog. It is now longer and will allow you to work with wood up to 3 3/4" thick. There won't be 2 different models, all future Rail Dogs will be this length.
I know I told some of you that Bob would be ready to take orders starting today but I was wrong. He still needs to input everything into his warehouse system and web-site, which will take time - should be mid-late next week. But at least he's close to being ready and this gives everyone a chance to think about their order as they are snowbound the next few days.
When I started looking for a new distributor, I needed someone we could all trust, someone who would be a man of his word, and provide great service. This fits (almost) all Festool dealers but one name always comes to the top of the list. That name was Bob Marino. He was more than willing to take on the task. [smile]
Bob will be in charge of almost all sales and customer service. The only exception will be custom orders and I will continue to take care of them (smaller length head, larger diameter, etc…). This will leave me free to get back to inventing. If you have problems or questions about using the products, you can contact either me or Bob.
I mentioned some minor improvements were made to the product line. Most of these were very minor and nothing worthy of discussing or upgrading your existing products. The one exception is the Rail Dog. It is now longer and will allow you to work with wood up to 3 3/4" thick. There won't be 2 different models, all future Rail Dogs will be this length.
I know I told some of you that Bob would be ready to take orders starting today but I was wrong. He still needs to input everything into his warehouse system and web-site, which will take time - should be mid-late next week. But at least he's close to being ready and this gives everyone a chance to think about their order as they are snowbound the next few days.
j/k
