Recon Tool is starting today (Cont. US Only)

[Administrator_JSVN]

Interested in a reconditioned ETS150/5.

Real-time inventory availability is on our website:

http://www.festoolusa.com/power-tools/reconditioned/

Second, with sanders, are they generally in like new condition like other tools?

A list of what to expect based on discount level is also on our website.

10% Discount Level - Unused tools. Original packaging with slight impairment (damaged, labeled and/or dirty).
20% Discount Level - Slightly used tools. Original packaging with slight impairment (damaged, labeled and /or dirty).
30% Discount Level - Moderately used tools. Original packaging damaged (tears, spots and dust).

Third, the sanders come in a t-lock systafiner? Is that the new version of the sustainer? Or an older version? Does it lock to the new versions?

Also on our website. The Systainer type is listed with the tool.

I maybe missed it but what is the warranty on reconditioned tools?

Also on our website, 1 year warranty, all sales final for reconditioned tools but they will be shipped complete with all original included accessories.

 

[grbmds]

I did see it came with a "t-lock sustainer" but am unfamiliar with what that means. Does that work with newer sustainers, locking mechanism, etc.?

 

[Administrator_JSVN]

I did see it came with a "t-lock sustainer" but am unfamiliar with what that means. Does that work with newer sustainers, locking mechanism, etc.?

The new/current style of Systainer is called T-LOC with a single green knob in the front.

The older style with 4 locking latches is called the "Classic" line of Systainer.

 

[grbmds]

Thanks, I'll keep looking to see if the list changes. A $52 (10% discount) for the sander doesn't seem worth it given the difference in warranty.

 

[njarrell]

Don't wait. The 2 items I was looking at are already gone.  [sad]  Everything is going fast.

 

[elfick]

Why do some dealers choose not to participate?
And why aren't online dealers able to automate it? For instance, use Festool's real time inventory but add a check box to indicate desired item. Treat it as a back order, so no charge is made, put a hold to verify funds, place the order with Festool, then charge the card or release the hold if the item isn't available?

 

[Administrator_JSVN]

Why do some dealers choose not to participate?

You would have to ask them  [wink]

And why aren't online dealers able to automate it? For instance, use Festool's real time inventory but add a check box to indicate desired item. Treat it as a back order, so no charge is made, put a hold to verify funds, place the order with Festool, then charge the card or release the hold if the item isn't available?

It's not quite that simple unfortunately. Plus, the dealer would potentially get hundreds of orders that they do authorizations for only to find that there is no product available. Each authorization costs the dealer money. Then, they would have to break the bad news to the customer that it really wasn't available. Remember the McFeelys drill debacle?

Only one dealer that I know of has had the technical know-how to integrate the process into their website in the past. Most dealers are using shopping cart systems that don't lend themselves to customization easily. Dealers would need to integrate our real-time inventory into their websites to accurately process orders in an automated fashion.

Trust me, I've explored a lot of options to try to automate this for the convenience of our customers and our dealers.

Shane

 

[grbmds]

Why do some dealers choose not to participate?

You would have to ask them  [wink]

Shane

So, it's not a choice made by Festool? The Woodcraft I do business with sells a lot of Festool equipment, but doesn't seem to be a recon participant. I never really asked but they were as cryptic as you are.

 

[Administrator_JSVN]

So, it's not a choice made by Festool? The Woodcraft I do business with sells a lot of Festool equipment, but doesn't seem to be a recon participant. I never really asked but they were as cryptic as you are.

Nope, from our perspective all dealers are eligible and welcome to participate. I guess some dealers don't think it's worthwhile, some do not have the manpower to do it, others may find the process arduous, still others may not even know it's going on despite our best efforts to communicate it clearly to all dealers.

 

[elfick]

Nope, from our perspective all dealers are eligible and welcome to participate. I guess some dealers don't think it's worthwhile, some do not have the manpower to do it, others may find the process arduous, still others may not even know it's going on despite our best efforts to communicate it clearly to all dealers.

The last time I went into my local Woodcraft and asked about the Recon sale I definitely got a deer-in-the-headlights look from the salesperson.

 

[Administrator_JSVN]

While it's probably borderline poor etiquette to do this in Bob's thread, I will mention that I know that at least some of the Woodcraft stores do participate. But, being a franchise, there's no guarantee that all are.

 

[amt]

Don't wait. The 2 items I was looking at are already gone.  [sad]  Everything is going fast.

Yes, and it's IMO kind of hard to know for sure you are going to get something until it's confirmed at some later time...  But I guess that's what we have to do to get items at discounts like this.

It does make me wonder if a certain auction site with "buy it now" would be more convenient for everybody, including the dealer and Festool.  I suppose Festool would have to either do it themselves, or authorize a particular dealer to handle it for them.  At least the sales process would then be automated with no problems with overselling.

 

[Administrator_JSVN]

Yes, and it's IMO kind of hard to know for sure you are going to get something until it's confirmed at some later time...  But I guess that's what we have to do to get items at discounts like this.

Dealers place the recon orders through a dealer-only accessible website of ours. During that process, they see real-time availability and when they "add to cart" the item(s) are reserved for them for 30 minutes, giving them ample opportunity to have a customer on the phone and process the payment before completing the order in our system.

It does make me wonder if a certain auction site with "buy it now" would be more convenient for everybody, including the dealer and Festool.  I suppose Festool would have to either do it themselves, or authorize a particular dealer to handle it for them.  At least the sales process would then be automated with no problems with overselling.

Festool does it's best to be mindful of our partnership with our dealers. For that reason, we do not sell direct. Nor would we want to select one dealer who gets all reconditioned tools.

 

[JSlovic]

Shane,
Thanks for all the quick responses-
One question on the MFK700 router- the inventory list dosen't show a systainer type but the Festool USA website shows a systainer for that part number. I'm presuming this is a scrivener's error and there is a systainer with this unit.

Thanks

 

[Administrator_JSVN]

One question on the MFK700 router- the inventory list dosen't show a systainer type but the Festool USA website shows a systainer for that part number. I'm presuming this is a scrivener's error and there is a systainer with this unit.

From our website...

http://www.festoolusa.com/power-tools/routers/mfk-700-modular-trim-router-basic-574419

Also available as a set, the Basic unit includes the vertical base, and is shipped in a cardboard box instead of a Systainer.

 

[amt]

Thanks, Shane.  I now understand the hows and whys, and it makes sense.

 

[fdengel]

Bob (or any other dealers participating) - would you consider taking PayPal on an order for these?

I may be interested in ordering one of the sanders but I will not give credit card info over the phone to do so (I'm stubborn about that).

If only card-by-phone orders are taken it may not be possible for me to place an order.

 

[Bob Marino]

Bob (or any other dealers participating) - would you consider taking PayPal on an order for these?

I may be interested in ordering one of the sanders but I will not give credit card info over the phone to do so (I'm stubborn about that).

If only card-by-phone orders are taken it may not be possible for me to place an order.

Yes, can be done, but you would enter it with the skew number and price that Festool is offering it at as well as adding any sales tax if you are in one of the states mentioned above. Pl send me an email prior so I can check availability.

 

[JSlovic]

One question on the MFK700 router- the inventory list dosen't show a systainer type but the Festool USA website shows a systainer for that part number. I'm presuming this is a scrivener's error and there is a systainer with this unit.

From our website...

http://www.festoolusa.com/power-tools/routers/mfk-700-modular-trim-router-basic-574419

Also available as a set, the Basic unit includes the vertical base, and is shipped in a cardboard box instead of a Systainer.

Shane,
Thanks-
Following the link provided and going to the spec tab shows the following included with this SKU

1.5° Horizontal base and feeler bearing set
Collets
Dust extraction hood
Plug-it power cord
Standard threaded base for U.S. guide bushing
Vertical base
Systainer

is this correct?

Thanks

 

[Administrator_JSVN]

Following the link provided and going to the spec tab shows the following included with this SKU

1.5° Horizontal base and feeler bearing set
Collets
Dust extraction hood
Plug-it power cord
Standard threaded base for U.S. guide bushing
Vertical base
Systainer

is this correct?

Sorry, no it's not. The MFK basic does not include a Systainer.