Shipping recon tools today?

[Tim Morris]

I just received a 20% DTS and I must say I wouldn't have expected any less out of Festool. This thing doesn't look like it's ever touched any substrate with paper on it. It was missing the little demo pack of paper other than that it looks brand new. [smile]

 

[PeterK]

Well just rub it in Tim!!
My Midi has had a UPS tracking number since yesterday but they have not picked it up to ship.
Yea I know - PATIENCE!!!!
Not one of my virtues.

 

[mike metz]

at least you have a tracking number! im still playing the waiting game to find out if i got anything!! [unsure]

 

[Tim Morris]

>>Mike I didn't say it to rub salt in the wounds. More to tell everybody what to expect for condition/Quality.

>> Peter Patience is over rated how bout grow up you have your tracking number ;D [poke]

 

[NVA_WW]

I just received a 20% DTS and I must say I wouldn't have expected any less out of Festool. This thing doesn't look like it's ever touched any substrate with paper on it. It was missing the little demo pack of paper other than that it looks brand new. [smile]

I purchased a brand new DTS earlier this year and I all I got was one sheet of sandpaper.  I don't believe you get a demo pack like the ETS series of sanders.  You got a great deal at 20%.

 

[Tim Morris]

Ironically it had one sheet of paper on board so I guess it is in fact perfectly new. I'm extremely pleased for a "reconditioned" tool.

 

[batmanrobin]

I've heard a lot of bad news about the recons.  I think you should dump them  at half price. Do it quickly before you can't sell them.

Let me know when you put them up for sale at half price.  ahahahahahahahahahahahah

 

[mike metz]

Tim - i knew you didn't mean to rub it in!!! i was just driving myself nuts wanting to know if i got anything or not... But i just got an Email from Bob!! and he has relieved some of my stress letting me know that i at least got 1 thing i wanted!!!  Bob - I know ive been annoying with all my emails and post, but as you can tell we all are so excited about this promo.. I will be buying all festool items from you going forward.. You have been great!!! [big grin]

 

[Tim Morris]

I totally understand I get the same way with anticipation sometimes.

Batman I wish you the best of luck with your marketing endeavor  [poke]

 

[batmanrobin]

Thanks Tim, it's working great. I can't keep up with all the response, just like all the calls for work! lol

 

[Tim Morris]

Hopefully the calls for work turns around as I presume you're being sarcastic. There is nothing more frustrating that a silent phone. [mad] I've been in that situation more than once in twenty years. It makes for sleepless nights.

 

[plaidma1]

I must begin to assume that since the first round of orders is complete, and my last email to my dealer has gone unanswered from Monday night, that I did not win in the Festool Reconditioned Order Contest.

I take back everything I said earlier about how we should all be happy that we have a shot; this whole thing is unfair because I lost, and I'm taking my ball, and I'm going home now.

Nyah.

(No, I'm not being serious..  We can still play with my ball.)

 

[awdriven]

My OF1400 came yesterday.  (Thanks, Sean!) It was in beautiful condition. The appearance and condition are what it would have looked like after I used it for just one project.

It was late when I unpacked it and my kids were asleep, so I wasn't able to power it up  and make chips yet.

 

[maxpower10]

Just got a tracking number!  Thanks Bob!  Sooooooo excited!

 

[jonny round boy]

It was late when I unpacked it and my kids were asleep, so I wasn't able to power it up  and make chips yet.

Sod the kids, it's a new power tool!!! Get your priorities right, man! [big grin]

 

[erock]

Well I received my phone call today from Mr. Marino.

I'M PUMPED!!  I have a little MFT800 on the way.  A  HL 850 E traveling with the MFT800 and umm.. OH YEAH a DOMINO!

Can't waite to get my hands on them and show them off to my neighbor! 

THANKS AGAIN BOB!

Eric

 

[tbellemare]

All of my first rounders either have their stuff or it's on the way. Luckily, only one tool disappointed.

Tom

 

[wubears71]

My OF1400 came yesterday.  (Thanks, Sean!) It was in beautiful condition. The appearance and condition are what it would have looked like after I used it for just one project.

It was late when I unpacked it and my kids were asleep, so I wasn't able to power it up  and make chips yet.

So you stole my router!!!  Na, just kidding.  I just got the bad news today from Sean that I was not one of the lucky ones. 

 

[Bob Marino]

Well I received my phone call today from Mr. Marino.

I'M PUMPED!!  I have a little MFT800 on the way.  A  HL 850 E traveling with the MFT800 and umm.. OH YEAH a DOMINO!

Can't waite to get my hands on them and show them off to my neighbor! 

THANKS AGAIN BOB!

Eric

  Eric,

  Please don't thank me; you have all waited long enough and for the others who are still waiting, here's the deal. This afternoon I received a file from Festool with  some of the orders (almost all multi-tool orders) that  are still "outstanding"- outstanding because they want to ensure the customers and myself are "okay" with the item/items  that is/are out of stock and offer all an opportunity to revisit before shipping and closing their order. They promised me a definitive list by tomorrow and we should have everything settled by Friday. Luckily the vast majority of orders have shipped, but frankly, the sheer volume of my orders placed has left some on that list.  I also know that for some, especially those who want a 20% or nothing tool, the well can be dry. I know how frustrating the wait has been, but I have to say that it would have been far easier for the ladies in the office to have shipped what is available and called it a day, but as they have always done, have gone the extra step to ensure the customer is taken care of; even in the face of the rough waters they have been treading the last week.

  News flash/update. Ok, here's something to  think about when you think of Festool service. It is now 9:10 pm and while I was writing this, Debbie from Festool just emailed me my updated and finalized list. YA GET THAT? - 9:10 pm and she's still working...and of course, I am fairly sure with Shane's help. As if Shane ever rests, but we all know he doesn't.

So, I apologize for the delay. But I MUST THANK my customers for their orders and support and for some of them, their patience, as well as to the staff at Festool, particularly Shane, Julie, Debbie and Gayle, as well as the warehouse staff for their tireless work and valiant efforts in charting these uncharted recon tool waters.

Bob

 

[gbruzze1]

Thanks for the update Bob...

With that being said, when can those of us still in the dark expect to hear something?