Ti 15 Hybrid Impact Cordless Drill / Driver - 564291

[legendtwo]

I have a brand new Ti 15 Hybrid Impact Cordless Drill / Driver - 564291 which I just tried to use today.  Both of my batteries are fully charged.

I was simply attempting to drive in some self tapping screws into some 3/4 plywood.  The drill does not respond most of the time with the first or second or third pull of the trigger.  It just gives off an audible sound which I thought, according to the manual, was an indication of overheated, or overloading or something.  But it does this and I have not even started driving in the screws.  I keep pressing the trigger and keep getting the beeping from the drill.  Sometimes it works right off for one or two screws in a row, then the next three or four pulls of the trigger I get nothing but the beeping.

Is this drill malfunctioning out of the box?

 

[peter halle]

Perhaps you should call Festool tomorrow ( their number is on the label on the drill) and talk to the service department.  They can walk you thru everything to decide the next step (if any).

Peter

 

[lawhoo]

Maybe someone else will have another explanation, but it sounds like the problem I had with my refurbished T15.  I called Festool and ended up sending the drill in for service; they replaced some of the electronics, and the drill now seems to function just fine.  In your situation, of course, you could return the drill and get a new one.  Still, it's disconcerting to get a lime-green lemon.  It's not the sort of thing one expects from Festool, but I suppose even the best have their bad days.  

 

[tbellemare]

Is it possible you bumped the forward/reverse button and it's in the middle (sort of)?

Tom

 

[legendtwo]

Well, no, I checked that.  When the drill does finally operate, it is rotating in the direction expected.  The forward/reverse switch is not improperly seated.  I have a feeling I am just the recipient of a defective drill.  It can happen with any machine or company.  But I will find out for sure when I call Festool tomorrow.

Love the tools though.  They are excellent.

 

[legendtwo]

I contacted Festool and described  the drill's erratic performance.  The technician at Festool indicated that it did indeed sound like a malfunctioning drill and suggested I take it back to the Merchant for exchange or to be sent in for service.

I took the drill back to WoodCraft in Columbus OH and they were very helpful and quickly got me a replacement drill.  Problems gone now.

[smile]