atogrf1
Member
- Joined
- Sep 17, 2007
- Messages
- 154
I have purchased all of my Festool items online from Bob. (No tax, free shipping. Can't beat that).
I have a local place that I use to purchase all of my hardwood from. This place also happens to be a Festool dealer.
Now, I spend a lot of money on hardwoods over there and got the know the salespeople quite well. We talk about woodworking and tools and all that other stuff. I brag about my Festools and tell them how much I love them.
Sooooo, finally, the guy puts me on the spot and says to me, "I know that you use Festool a lot. No offense, but how come I don't recall you ever buying one here?"
I thought that was a fair question, so I told him the truth. I told him that I would LOVE to give him my business, but living here in Chicago, I have to pay tax for the tools, and it was hard for me to justify dropping an extra $40-$75 on tax, when I can order it online and save that money for lumber.
His reply was, "I don't blame you. We get that a lot actually. If it wasn't for that, we could probably sell twice as many tools as we do now.".
I thought that was a crying shame. Now, they may even consider discontinuing the line because they can't stay competitive. And, we all know, the people that use Festool are pretty shrewd and know about the whole "tax thing".
Even my local Woodcraft store mentions that it hurts their business.
So, in relaying this story to you, I ask:
Why doesn't Festool have something like a "One Day Only" or "This Weekend Only" sale where local people can purchase Festool from their local distributor and have a coupon or something that is equivalent to the local tax rate? This would get the people IN the stores and help the vendors and maybe buy some wood in the process, OR the other way around, people buying the wood may be temped to purchase a Festool when they can save the tax for that day/weekend only. Sounds like it would be a win/win to me. Especially in this economy.
Not trying to undercut the dealers out there like Bob, but there ARE people out there that like to physically put their hands on something before purchasing them and you just can't do that online.
Thoughts?
I have a local place that I use to purchase all of my hardwood from. This place also happens to be a Festool dealer.
Now, I spend a lot of money on hardwoods over there and got the know the salespeople quite well. We talk about woodworking and tools and all that other stuff. I brag about my Festools and tell them how much I love them.
Sooooo, finally, the guy puts me on the spot and says to me, "I know that you use Festool a lot. No offense, but how come I don't recall you ever buying one here?"
I thought that was a fair question, so I told him the truth. I told him that I would LOVE to give him my business, but living here in Chicago, I have to pay tax for the tools, and it was hard for me to justify dropping an extra $40-$75 on tax, when I can order it online and save that money for lumber.
His reply was, "I don't blame you. We get that a lot actually. If it wasn't for that, we could probably sell twice as many tools as we do now.".
I thought that was a crying shame. Now, they may even consider discontinuing the line because they can't stay competitive. And, we all know, the people that use Festool are pretty shrewd and know about the whole "tax thing".
Even my local Woodcraft store mentions that it hurts their business.
So, in relaying this story to you, I ask:
Why doesn't Festool have something like a "One Day Only" or "This Weekend Only" sale where local people can purchase Festool from their local distributor and have a coupon or something that is equivalent to the local tax rate? This would get the people IN the stores and help the vendors and maybe buy some wood in the process, OR the other way around, people buying the wood may be temped to purchase a Festool when they can save the tax for that day/weekend only. Sounds like it would be a win/win to me. Especially in this economy.
Not trying to undercut the dealers out there like Bob, but there ARE people out there that like to physically put their hands on something before purchasing them and you just can't do that online.
Thoughts?