What happened to my kapex?

[Cheese]

The motor on the kapex has a warranty of 5 years in Canada and I was lucky enough for them to pay for shipping both ways.

Good for you...that's the way it should be with the Kapex.  [smile]

Curious if they gave you a list of the motor parts they replaced?

 

[pettyconstruction]

So,
Does one have to reside in Canada to get the longer warranty ?
How about a US person going to Canada and buying ?
What about a Canadian online place ,sent to the USA?
This has me curious .
Thanks,Charlie

Sent from my iPad using Tapatalk Pro

 

[ChuckS]

I suspect if a Kapex is not returned via a Canadian vendor or from a Canadian location for repairs, it would not enjoy the 5-year motor warranty. Actually, I have not seen any black & white on this extra motor warranty thing (allegedly due to some Canadian consumer protection laws). If a Kapex is bought in Canada but moved to the US, would it still be able to enjoy any Canadian legal protection?

 

[alice]

Yes their was a list of parts. Won’t be able to post till next week on holidays

 

[Cheese]

Yes their was a list of parts. Won’t be able to post till next week on holidays

Thanks for that. I’m interested in what goes toes-up on the Kapex. Enjoy the time off.  [big grin]

 

[alice]

Here’s the list of parts replaced on my kapex

 

[jeh]

So,
Does one have to reside in Canada to get the longer warranty ?
How about a US person going to Canada and buying ?
What about a Canadian online place ,sent to the USA?
This has me curious .
Thanks,Charlie

Sent from my iPad using Tapatalk Pro

You are up against a lot of other potential variables (expenses): import/export duties, USD versus Canadian dollar, registered address, etc. Probably not worth all of the hassle besides the fact that it is a shady plan.

 

[aloysius]

So does "shaft" means "armature" in Ameri-pidgin?  If so, then it could be either the commutator assembly (that the brushes bear against) or the revolving armature field coil/s that burned out.  It's usually the commutators that tend to go first in stalled universal motors.  Extreme current at or near stalling RPM or on startup places extreme current & torque loads through the brushes.  I've also experienced high-current (220V, 10A) proprietary German motors burning out their stator coils too from repeated high loads on long extension cables on a couple of occasions.

It's puzzling that no bearings were replaced in the process.  I would've considered it more the norm when replacing an armature in most universal motors, allowing the new rotational assembly to bed into new bearing surfaces.

 

[alice]

Here’s the other paperwork it shows bearings

 

[Cheese]

Here’s the list of parts replaced on my kapex

Thanks for posting...that list is interesting.

There are only 2 items on that list that are electrical in nature. The "End Shield" is an armature assembly with bearings and fan but WITHOUT field coils and the "Brush Holder".

The other 2 inexpensive items are for the bevel adjustment and the "Shaft" for $100 attaches the blade to the saw.

 

[Gunder]

Got the saw back today. Seems to be working great now... and they adjust the lasers two so they are more accurate then before. Quite happy with the repair service.