Which Dealer Has The Best Web Site?

[Steve-Rice]

[member=48572]Shane Holland[/member], I was very happy with the old FestoolProducts.com website.  I've been a bit frustrated with the new site.  Guess I'll get used to it eventually.  Especially frustrating is the abrasive section.  It was much simpler to select your sander and be shown all the appropriate abrasives.  The new site is really inferior in this area.  Sorting by abrasive type (rubin2, brilliant, etc.) would be much more meaningful than sorting on price or old/new.

 

[antss]

I too, liked Shane's previous site better than the current one.

But I suppose progress is inevitable.  [unsure]

 

[toolfest.co.uk]

Warren,

the double P- PP (Peter Parfit) was correct your site will show a photo of the product but doesn't give a lot of info about it. I will usually call and talk to the sales folks who answer. They are good at getting me the info and playing dozen questions with me. But I would like to suggest to add more info for the tools.

Exactly right [member=10147]jobsworth[/member] , we've been adding these little blue info buttons to as many products as we have time to. This means we can add descriptions, videos, links, anything really without cluttering the main search screen. More of these buttons will be added as time allows.

[attachimg=1]

W

 

[sancho57]

websites are always a work in progress - ours too. We are always looking for feedback so we can improve our user friendliness and helpfulness, especially on our "Tools & Equipment" sectionhttps://tsoproducts.com/tools-equipment/
How about some critique and suggestions from this truly representative audience?
thanks in advance
Hans
info@tsoproducts.com

Once I realised what your product line was It was very easy to navigate. I like the variety of photos and the description at the bottom of the page explaining shipping etc.

 

[Klemm]

websites are always a work in progress - ours too. We are always looking for feedback so we can improve our user friendliness and helpfulness, especially on our "Tools & Equipment" sectionhttps://tsoproducts.com/tools-equipment/
How about some critique and suggestions from this truly representative audience?
thanks in advance
Hans
info@tsoproducts.com

helpful feedback - thank you
how useful were the videos? what could be made better next time?
Hans

Once I realised what your product line was It was very easy to navigate. I like the variety of photos and the description at the bottom of the page explaining shipping etc.

 

[JimRay]

You guys have absolutely NO IDEA how proficient a web designer and programmer Shane is! Our (McFeely's) web site (version 2) was quite likely to be our undoing at one point, even though it was a major upgrade from the previous site, and Shane knows why I say that. Shane convinced me that he could take it over and "improve" it. I was sure that such a project would bankrupt us (the prevailing catalog industry guru wisdom was that in-house software development would do that to even the healthiest company), but Shane was persuasive. Six weeks later, Shane walked in one morning and said, roughly, the website is done, let's test it. INCREDIBLE, and quite unbelievable. Best of all, it was beautiful, fast, and even during our internal testing, virtually bug free. I don't recall how long we tested, but it wasn't long before it was "live". If you ever need an IT guy, call Shane.

Jim Ray
(used to own McFeely's)

Shane used to work for McFeelys back in the day.

Yeah, that was a completely custom website that I did back in the day. At that time, we had the most complete and thorough information for Festool available. Then Lab Safety took over, canned the website and made their own, and ultimately drove the company into the ground. Sad. I'm still good friends with McFeelys previous owner, Jim Ray, who is a member here. We still have lunch every few months and hang out.

We had a company redesign our festoolproducts.com website. It didn't turn out the way I had hoped, so there's work to be done to get it where I want it. Sort of wish I had just done it myself in retrospect. But, I think we have a solid site with a lot of information and the complete Festool catalog, plus some aftermarket products. I will be adding the capability to filter accessories by tool compatibility very soon to make it easier to shop.

Shane

 

[toolfest.co.uk]

Best of all, it was beautiful

Jim Ray
(used to own McFeely's)

It was an easy to use, attractive website, from the graphics to the fonts and the layout, as you say beautiful.

Your catalogues were also a work of art too, didn't they win awards?

Warren

 

[JimRay]

Thanks. Yes, the catalogs won 5 Catalog Age Gold Awards, and 5 Catalog Age Silver awards. The best thing about those awards was the fact that the awards were only given when a catalog met a certain benchmark for design and performance. If none of the catalogs in a category met the standard in a particular year, the award was not given. I was also privileged to judge catalogs for Catalog Age for 5 years (but not for my category, of course).

Jim