WOW.... PLANEX!!!! Just picked it up yesterday ... WOW

[Steve R]

WOW....  [not worthy] [thumbs up] [drooling] Just picked up and tried the PLANEX yesterday.... HOLLY CRAP!  What it can do in such a short time. I will work on a review.

Base line is if you do a lot of sheet rocking you will increase speed, and improve profitability due to speed increase and almost no cleanup time.

If you only do some sheet rocking.... you will become a sheet rocking God with this tool as it will change you from slow to warp speed! Then you save the massively reduced clean up time.

More to come as I test it more and can get a camera on it.

Cheers,
Steve

 

[ceddy]

Good to know. One question, do you have the AC van or just a regular one? Any thoughts on it?

 

[b_m_hart]

I wonder how long it's going to take Shane to get the info (and all the accessories) for this added to the site.   It's a bit late for me, but I honestly would have considered doing at least the drywall finishing in the house I'm just now finishing had this been available 4 months earlier...

 

[tbellemare]

I wonder how long it's going to take Shane to get the info (and all the accessories) for this added to the site.

Why wait, they can all be seen here, here, and here.

Tom

 

[tbellemare]

What accessories dose someone need purchase also?

It really depends on how you're going to use it. With what comes in the Maxi Sys, you can reach normal ceilings from the floor. If you want to reach taller ceilings, you might need one or more Extenders. Also, if you're doing ceilings or are high up on a wall, I would seriously consider the Harness and "Comfort Pole". It comes in another Maxi Sys with a pole (w/ handle) that parallels the main pole of the Planex and is designed to stab into a cup that hangs from the harness, sort of like big-rig fishing. It's only $200 and the Maxi Sys alone is $110.

You could get the Mount for the top of the CT but it is a convenience.

If you're using it a lot, the new CT 36 AC should also be something you seriously consider. If you buy it with the tool, you get $75 off.

Some abrasives and you should be good to get started and do some serious wall/ceiling work.

Tom

 

[Administrator_JSVN]

I wonder how long it's going to take Shane to get the info (and all the accessories) for this added to the site.

It's been on the site. You just need to enter "Planex" in the search field.

Planex
Planex Accessories

It's also on the dedicated Planex micro site:

http://www.sanderfordrywall.com
http://www.sanderfordrywall.com/accessories/

[tongue]

 

[richard.selwyn]

Just cleaned up some patching in a small house with mine today. 2 hours to do the whole house. I have the older self clean vac but on a small job use a paper vac bag as cleaning the big filter is a pain and the auto clean system on the vac is a bit unreliable and rather annoying (so I disconnect it). I don't use it very often but the clients are always impressed and I don'tregret the (large) outlay.
Richard

 

[Steve R]

Good to know. One question, do you have the AC van or just a regular one? Any thoughts on it?

Ceddy link,

I did get the AC Extractor. I have two CT 22 and a CT26…so why get the AC 36?  The cost of normal bags and the cost of the drywall bags are about the same cost. Until I saw the unit with the plastic bag for drywall I didn’t understand how it all works. Any standard Festool Extractor uses a sealed bag and then a filter (HEPA) to total clean the air.  The “Normal bags work very well for larger particles and other construction things., but as the particles get smaller and heavy like sheet rock dust.. the bags starts to seal themselves far before they are full.

The Auto Clean CT36 uses a plastic bag similar to a normal plastic garbage bag... (But, don’t get me wrong a normal plastic garbage it is not) it does have a cardboard connector with rubber (polymer) seal but it is like any garbage you put it in the bottom unit of the AC CT36 and then bend the top of the bag over the edge of the bottom unit. Just as you would do with a garbage bag in a garbage can, you pull the top edges of the bag over and down the sides of the bottom unit.

I haven’t sanded enough to really judge how well it works. I did see the local Festool reps unit and he had been using it and had many more times the amount of sheetrock dust in his CT 36 than I could ever put in a CT22. This observation convinced me that the Auto Clean was worth the price.

A whole new possibility came to mind after seeing the AC CT36.  So many people post here about a cyclone… I wonder how much more I could sand with the AC CT36 for using any other CT?  That is test that needs to be done. 

What accessories dose someone need purchase also?

Chris,

Great question and one that could not get any feedback from dealers or user as the product is new to North America. With the 30 day money back guarantee … I go big.

I purchased:

The combo PLANEX with Festool CT 36 AutoClean

Additional Extension Section (that will fit in PLANEX MAXI Systainer and lets you reach up to a 12 foot wall)

Support Harness in Maxi Systainer (if you work on ceilings… you need this unless you are the Hulk)

CT AutoClean Blast Gate (on order) (this does two things, one it lets you do a hard cleaning of the filter, Two it lets you seal the CT when transporting so you don’t pour out sheetrock dust at the client site or in your (Bentley…. I wish) vehicle)

Normal HEPA filter for CT36 if I want to use the AC CT 36 for lead sanding… (the AC CT36 has not been tested to be a certified HEPA  Extractor. But… the unit is the same as the CT36 HEPA but not tested with the HEPA filter so it is not certified. (yet or maybe ever as it costs a lot of money to certify)

Normal CT36 bags

Disposable Dust liners That you need for drywall sanding

The Dust Extractor Mount, this fits on top of what some of us would call the Hose garage. The “Mount lets you set the PLANEX down on top of the AC CT 36, and set sanding disks, and the removable brush edge section.

I wonder how long it's going to take Shane to get the info (and all the accessories) for this added to the site.

It's been on the site. You just need to enter "Planex" in the search field.

Planex
Planex Accessories

It's also on the dedicated Planex micro site:

http://www.sanderfordrywall.com
http://www.sanderfordrywall.com/accessories/

[tongue]

Got to say that the Festool USA Site and the … what I perceive as lack of Marketing education is not up to snuff. On the Festool site you can find some things but not all. You can’t find prices on all.

Last Saturday I wanted to move on the unit.  What I ran into in a 3.8 million population metro area was that … all local dealer staff did not have a clue what I was asking for and could not tell me if they had it in stock…

The most common reaction when I got when I asked do you have the Festool PLANEX and the AutoCleaner CT 36? … was …So you want a Planer that stays clean?.... yea they hook up to any vacuum every  brand does that…. Can you say OUCH!!!!!  If I had stock in Festool…. I would be selling it after my experience.

The most odd and almost concerning response was from Rockler.  “we won’t carry that product as it about and for construction…and WE (Rockler) are about FINE WOODWORKING and would never use or sell a unit like that.”  I asked are you serious? And the guy said “what Im telling you what is company policy. I personally have had 3 calls this week about the PLANEX and could have sold three and you would make four this week.

I just hope Festool USA reads this site and wonder if they do focus groups as that would show that things are not working.

From this past Saturday I have had to give Festool product number to the dealers for them to even understand what I was looking for.

I have not been able to find a dealer with a CT AutoClean Blast Gate and ordered one today.  I had to show them how to find it on the Festool Website…. If Festool USA thinks I’m making this up… I have had other people with me that will back me up.

Today I had to call Festool USA to find out if the AC CT36 used normal CT36 bags if I wanted to use it for other things.

Here is what really concerns me…. I had to do a lot of work to buy the PLANEX! The work that I did, the dealer should have done. But they could not even find the product number or understand it was not planer if I had not given them the product numbers.

Where I did buy the PLANEX unit from …. On my first call they said they had the sanding head but didn’t have the AC CT36…

After striking out…with all other dealers.. call back and said to them…. Hey if you have the PLANEX you should have the AC  CT36… I had to give them the AC CT36 Festool product number and gee… they found it in their warehouse…..

I also was looking for some delta paper for my RO90…. And they also told me that the RO90  was a 90 mm round sander only… I took them over to their demo tools and showed them the Delta head….. and that the 93 DX works on it…. “Really?” was their answer.

Festool! What is it with your marketing/dealer training? 

I like Festool a lot…but if I have to educate every dealer….about every product… should I be paying full price?

The Festool product is good… if you can get the dealer to understand what you want to buy, so you can take it home!

As someone with a Marketing, promotion and advertising background I want to revamp many favorite tool companies Marketing so they gain market share and don’t loss out to D_Wa_T…

The PLANEX is flat out a great product….but if I can’t buy one…from Festool dealers without educating… WTF?  They want me to pay full price.

Hope this all make things clear. I didn't have a lot of time to post this.

Cheers,
Steve

 

[Kev]

Good to know. One question, do you have the AC van or just a regular one? Any thoughts on it?

Ceddy link,

I did get the AC Extractor. I have two CT 22 and a CT26…so why get the AC 36?  The cost of normal bags and the cost of the drywall bags are about the same cost. Until I saw the unit with the plastic bag for drywall I didn’t understand how it all works. Any standard Festool Extractor uses a sealed bag and then a filter (HEPA) to total clean the air.  The “Normal bags work very well for larger particles and other construction things., but as the particles get smaller and heavy like sheet rock dust.. the bags starts to seal themselves far before they are full.

The Auto Clean CT36 uses a plastic bag similar to a normal plastic garbage bag... (But, don’t get me wrong a normal plastic garbage it is not) it does have a cardboard connector with rubber (polymer) seal but it is like any garbage you put it in the bottom unit of the AC CT36 and then bend the top of the bag over the edge of the bottom unit. Just as you would do with a garbage bag in a garbage can, you pull the top edges of the bag over and down the sides of the bottom unit.

I haven’t sanded enough to really judge how well it works. I did see the local Festool reps unit and he had been using it and had many more times the amount of sheetrock dust in his CT 36 than I could ever put in a CT22. This observation convinced me that the Auto Clean was worth the price.

A whole new possibility came to mind after seeing the AC CT36.  So many people post here about a cyclone… I wonder how much more I could sand with the AC CT36 for using any other CT?  That is test that needs to be done.   

What accessories dose someone need purchase also?

Chris,

Great question and one that could not get any feedback from dealers or user as the product is new to North America. With the 30 day money back guarantee … I go big.

I purchased:

The combo PLANEX with Festool CT 36 AutoClean

Additional Extension Section (that will fit in PLANEX MAXI Systainer and lets you reach up to a 12 foot wall)

Support Harness in Maxi Systainer (if you work on ceilings… you need this unless you are the Hulk)

CT AutoClean Blast Gate (on order) (this does two things, one it lets you do a hard cleaning of the filter, Two it lets you seal the CT when transporting so you don’t pour out sheetrock dust at the client site or in your (Bentley…. I wish) vehicle)

Normal HEPA filter for CT36 if I want to use the AC CT 36 for lead sanding… (the AC CT36 has not been tested to be a certified HEPA  Extractor. But… the unit is the same as the CT36 HEPA but not tested with the HEPA filter so it is not certified. (yet or maybe ever as it costs a lot of money to certify)

Normal CT36 bags

Disposable Dust liners That you need for drywall sanding

The Dust Extractor Mount, this fits on top of what some of us would call the Hose garage. The “Mount lets you set the PLANEX down on top of the AC CT 36, and set sanding disks, and the removable brush edge section.

I wonder how long it's going to take Shane to get the info (and all the accessories) for this added to the site.

It's been on the site. You just need to enter "Planex" in the search field.

Planex
Planex Accessories

It's also on the dedicated Planex micro site:

http://www.sanderfordrywall.com
http://www.sanderfordrywall.com/accessories/

[tongue]

Got to say that the Festool USA Site and the … what I perceive as lack of Marketing education is not up to snuff. On the Festool site you can find some things but not all. You can’t find prices on all.

Last Saturday I wanted to move on the unit.  What I ran into in a 3.8 million population metro area was that … all local dealer staff did not have a clue what I was asking for and could not tell me if they had it in stock…

The most common reaction when I got when I asked do you have the Festool PLANEX and the AutoCleaner CT 36? … was …So you want a Planer that stays clean?.... yea they hook up to any vacuum every  brand does that…. Can you say OUCH!!!!!  If I had stock in Festool…. I would be selling it after my experience.

The most odd and almost concerning response was from Rockler.  “we won’t carry that product as it about and for construction…and WE (Rockler) are about FINE WOODWORKING and would never use or sell a unit like that.”   I asked are you serious? And the guy said “what I’m telling you what is company policy. I personally have had 3 calls this week about the PLANEX and could have sold three and you would make four this week.

I just hope Festool USA reads this site and wonder if they do focus groups as that would show that things are not working.

From this past Saturday I have had to give Festool product number to the dealers for them to even understand what I was looking for.

I have not been able to find a dealer with a CT AutoClean Blast Gate and ordered one today.  I had to show them how to find it on the Festool Website…. If Festool USA thinks I’m making this up… I have had other people with me that will back me up.

Today I had to call Festool USA to find out if the AC CT36 used normal CT36 bags if I wanted to use it for other things.

Here is what really concerns me…. I had to do a lot of work to buy the PLANEX! The work that I did, the dealer should have done. But they could not even find the product number or understand it was not planer if I had not given them the product numbers.

Where I did buy the PLANEX unit from …. On my first call they said they had the sanding head but didn’t have the AC CT36…

After striking out…with all other dealers.. call back and said to them…. Hey if you have the PLANEX you should have the AC  CT36… I had to give them the AC CT36 Festool product number and gee… they found it in their warehouse…..

I also was looking for some delta paper for my RO90…. And they also told me that the RO90  was a 90 mm round sander only… I took them over to their demo tools and showed them the Delta head….. and that the 93 DX works on it…. “Really?” was their answer.

Festool! What is it with your marketing/dealer training? 

I like Festool a lot…but if I have to educate every dealer….about every product… should I be paying full price?

The Festool product is good… if you can get the dealer to understand what you want to buy, so you can take it home!

As someone with a Marketing, promotion and advertising background I want to revamp many favorite tool companies Marketing so they gain market share and don’t loss out to D_Wa_T…

The PLANEX is flat out a great product….but if I can’t buy one…from Festool dealers without educating… ?  They want me to pay full price.

Hope this all make things clear. I didn't have a lot of time to post this.

Cheers,
Steve

In Australia we have Festool Premium Shops and "normal" Festool dealers. The premium shops have a Festool (well, in Australia it's a local "Festool distributor") employed person in the store regularly and they have a serious education program for the premium retailers. At my local (Northern Abrasives) they guys are experts in various fields outside of just Festool products - for example one of the guys is a French polisher by trade and has a wealth of knowledge generally and also specifically about Festool.

Australian business is well behind from an online sense - but the culture, particularly in trade, is a lot more hands on and face to face anyway. Sadly this will erode over time as it goes some way to justify some of the pricing overhead we have (that's getting driven down by online OS competition).

Is the difference culture, work ethic, enthusiasm? I know that if I wanted a PLANEX I could get one same or next day worst case. In terms of up coming releases - the guys attend pre-release events and have hands on exposure to all of the stuff.

Bottom line, your story really surprises me!

Kev

 

[b_m_hart]

I wonder how long it's going to take Shane to get the info (and all the accessories) for this added to the site.

It's been on the site. You just need to enter "Planex" in the search field.

Planex
Planex Accessories

It's also on the dedicated Planex micro site:

http://www.sanderfordrywall.com
http://www.sanderfordrywall.com/accessories/

[tongue]

Seems odd that you wouldn't put it in the main tool section where you can find every other tool... thanks for the first two links, but they don't (currently) work...  the micro sites, however, work just fine.  

Edit: also, searching on "planex" returns an error page as well.

Edit2: and now they work about an hour later.  Weirdness abounds.

 

[kfitzsimons]

Of course, our man Bob has it up on his site with nice Planex description page, accessories and prices.

 

[Steve R]

yada..yada...yada....

As someone with a Marketing, promotion and advertising background I want to revamp many favorite tool companies Marketing so they gain market share and don’t loss out to D_Wa_T…

The PLANEX is flat out a great product….but if I can’t buy one…from Festool dealers without educating… ?  They want me to pay full price.

Hope this all make things clear. I didn't have a lot of time to post this.

Cheers,
Steve

In Australia we have Festool Premium Shops and "normal" Festool dealers. The premium shops have a Festool (well, in Australia it's a local "Festool distributor") employed person in the store regularly and they have a serious education program for the premium retailers. At my local (Northern Abrasives) they guys are experts in various fields outside of just Festool products - for example one of the guys is a French polisher by trade and has a wealth of knowledge generally and also specifically about Festool.

Australian business is well behind from an online sense - but the culture, particularly in trade, is a lot more hands on and face to face anyway. Sadly this will erode over time as it goes some way to justify some of the pricing overhead we have (that's getting driven down by online OS competition).

Is the difference culture, work ethic, enthusiasm? I know that if I wanted a PLANEX I could get one same or next day worst case. In terms of up coming releases - the guys attend pre-release events and have hands on exposure to all of the stuff.

Bottom line, your story really surprises me!

Kev

Kev,

Thanks for the comment.  It really surprised me too. Festool in my USA market is/was mainly in "fine woodworking shops" so as the Festool line increase it really pushes the marketing's placement of tools in such Dealers. Your description of Festool Premium shops is almost spot on to what I described to my local Festool Rep.

Cheers,
Steve

 

[Administrator_JSVN]

Steve,

Sorry for the frustration. I realize that you were involved in marketing, with Best Buy as I recall. Not to make excuses, because I am willing to take responsibility for the lack of information online to help you make decisions, but we have three people on our marketing team. Not hundreds like you likely did at Best Buy. I am solely responsible for all of our websites, email marketing, social media, this forum, a dealer website, all of our IT infrastructure and needs, and more.

In defense of "fine woodworking dealers", the Planex is not really a tool that I would expect them to understand or even focus on. Their customers don't do drywall work generally speaking. Fortunately, we do have dealers that do have a lot of customers who do remodeling and similar work that do stock and understand the Planex. We are also quickly expanding our dealer base to include companies that cater specifically to the drywall market. One problem is that due to really high demand, the Planex and CT AC are on back order so there is a shortage in the market.

Regarding dealer training... All of our dealers can attend free training at either of our two dedicated training facilities. There are dealer classes pretty much every week, sometimes two classes per week. There are also regional training classes offered for dealers who can't travel to Indy or Vegas. We have multiple channels of communication to our dealers and regularly communicate with them. So training is definitely available, but we can't force dealers to attend. We make every effort to keep dealers informed but some dealers are more dedicated to the brand than others. Some dealers also represent hundreds of brands and it's difficult for them to absorb what I can only assume is tons of inbound information from every manufacturer. I think it may be different compared your point of reference with Best Buy where all of the stores were corporate owned and operated.

The blast gate was not included in our original shipment from Germany for the Planex back in March, so introduction was delayed. This topic as well as bag compatibility were discussed here in a thread that I created to answer all of the common questions about the Planex and CT AC. But I do agree that a better job could be done of making this information more easily accessible.

Like I said, I'm not making excuses but feel compelled to offer some insight in response to your comments. Again, my sincere apologies for the hurdles you encountered in your efforts to purchase a Planex and CT AC. If we're going to continue this conversation, it may be better to do so in a new thread since this is a bit off topic. I'm certainly open to opinions and criticism though, that's how we become a better company and better serve our customers.

Glad to hear that you were impressed with the performance of the Planex. Thanks for sharing your experiences with it.

Shane

 

[bwiele]

Not to continue the off-topic thread, but it's true the knowledge level of Festool dealers is highly "variable".  I have the benefit of having ToolNut about about 40 minutes from me, but there's a super-close dealer (less than 10 minutes from me) who carries SOME inventory and is easy for me to pop into.  There is one employee that everyone who works there points to as being "the expert" on Festool tools, including the claim that "he's been to school for them".  However, he is clearly not a woodworker and has probably never touched the tools outside of the dealer training.  There's so much to know, and so much to learn from experience with the tools, the guy doesn't really stand a chance.  So I take the approach of learning from FOG and other resources, determining what I want, then ask him to order specific part numbers for me, or I buy from Bob, Tom or ToolNut online.  With a "boutique" brand like Festool, I think it's just incumbent on us to do our own research and to pro-actively help each other out.  For that, I am eternally grateful (and perpetually broke) due to FOG!

 

[joraft]

Not to continue the off-topic thread, but it's true the knowledge level of Festool dealers is highly "variable".  

I've visited dozens of Festool dealers here in California, and I find that to be very true. Unfortunately, in most cases it is as Shane said, stores that carry many brands of tools with staff that has only a cursory knowledge of, or interest in each.

Most of my Festool purchases have been through Bob Marino, only a phone call away and he always has straight answers, or knows where to get them.

When I need a hands-on demo before purchasing I'm lucky to have Eagle Tool 40 miles away, a fairly long drive on L. A. freeways but always worth it. I've found them to be the best dealer in Los Angeles (maybe California). They have an extensive inventory of Festool products and complete knowledge about every one. They also have a separate room set up for demos. Of course whenever I take up their time showing me a tool, they get the sale.

BTW: I'm expecting to hear from Bob any time now that my Planex is shipping. Apparently there was a temporary shortage of the AC CT36 units, and I told him to ship only when he had everything. Hopefully they've caught up by now.

 

[Steve R]

Steve,

Sorry for the frustration. I realize that you were involved in marketing, with Best Buy as I recall. Not to make excuses, because I am willing to take responsibility for the lack of information online to help you make decisions, but we have three people on our marketing team. Not hundreds like you likely did at Best Buy. I am solely responsible for all of our websites, email marketing, social media, this forum, a dealer website, all of our IT infrastructure and needs, and more.

In defense of "fine woodworking dealers", the Planex is not really a tool that I would expect them to understand or even focus on. Their customers don't do drywall work generally speaking. Fortunately, we do have dealers that do have a lot of customers who do remodeling and similar work that do stock and understand the Planex. We are also quickly expanding our dealer base to include companies that cater specifically to the drywall market. One problem is that due to really high demand, the Planex and CT AC are on back order so there is a shortage in the market.

Regarding dealer training... All of our dealers can attend free training at either of our two dedicated training facilities. There are dealer classes pretty much every week, sometimes two classes per week. There are also regional training classes offered for dealers who can't travel to Indy or Vegas. We have multiple channels of communication to our dealers and regularly communicate with them. So training is definitely available, but we can't force dealers to attend. We make every effort to keep dealers informed but some dealers are more dedicated to the brand than others. Some dealers also represent hundreds of brands and it's difficult for them to absorb what I can only assume is tons of inbound information from every manufacturer. I think it may be different compared your point of reference with Best Buy where all of the stores were corporate owned and operated.

The blast gate was not included in our original shipment from Germany for the Planex back in March, so introduction was delayed. This topic as well as bag compatibility were discussed here in a thread that I created to answer all of the common questions about the Planex and CT AC. But I do agree that a better job could be done of making this information more easily accessible.

Like I said, I'm not making excuses but feel compelled to offer some insight in response to your comments. Again, my sincere apologies for the hurdles you encountered in your efforts to purchase a Planex and CT AC. If we're going to continue this conversation, it may be better to do so in a new thread since this is a bit off topic. I'm certainly open to opinions and criticism though, that's how we become a better company and better serve our customers.

Glad to hear that you were impressed with the performance of the Planex. Thanks for sharing your experiences with it.

Shane

Shane,

Thanks for your thoughts, reflections and concerns. I agree very much with your statement we might want to continue this topic in another thread or even just email. Prior to that I would like to take a few moments to respond to your comments not to take this thread off topic but to explain a few things that might add clarity.

First, I want to say thanks Shane for feeling my frustration. My frustration is not so much personal as the frustration that people that would really benefit from owning Festool Tools are not becoming aware of Festool or shown Festool by sales people/Dealers.

Yes, I was involved in Best Buy Corporation (BBC) when BBC first started marketing the brand Best Buy. That was many years (20ish) into the company’s history. It started as the “Sound of Music” a Hi Fi shop that was a local chain of stores in the Mpls. Metro and depended mainly on word of mouth to promote the product. All they had was called a promotions department that would make any marketing person today throw up a little bit in their mouth if they view those promotions today.  It was a tornado that started the Marketing/Advertising department of BBC and I was the third person brought in to join it. At that time BBC had gross sales of about 300 hundred million. Shane I can empathize with you about what all is on your plate to do. I only had about 1200 version of advertisements in play every day and was printing 8 – 27 million circulars (mini catalogs) copies every week at several printing plants. From the time I joined the company and what they are today the staff did grown a bunch…but at the start everyone did everything and we hardly ever saw our families. 

As far as the “fine woodworking dealers” thing… I understand you statement …but if I go online to find a Festool Dealer…and what comes  up is a “fine woodworking dealers that sells Festool ” Then they are a full line Festool Dealer as I a customer don’t know there are levels/types of dealers.  …so they could have everything Festool.

Shane, I think Festool has a very good dealer training program… when I say I’m frustrated... it is with the dealers. They want and take my money and make profit from my purchase but... without them sending people to Festool training we the customers suffer. It’s the old story of for want of nail the shoe was lost…..etc. I think it is the Dealers/Chain/Owners that don’t do what they should to take advantage of Festools offers of training their sales people. Shane, you know that if the Festool Trainers opened 8 solid weeks of training time to the public it would fill in just a few days.  Heck I wondering if I could get hired by a dealer and go to Las Vegas Festool training….

As far as the blast gate… my issue was it took 45 minutes out of billable day to order the dang thing… and I had to show them how to find the number.  My point is if I know where it is why don’t they? Okay maybe you could make it easier…but… If I know how to find it…and they don’t know why am I dealing with them.

Shane, you are Right I am Very impressed by the Planex with the AC CT36 and all the accessories. I can understand why it is back ordered.

Shane, keep up the work… I hope you can up for air often and spend time with the family.

Cheers,
Steve