The first item of business is to determine if it's the router or the bit.
I'd replace the 8 mm collet with a 1/4" collet. Then grab a 1/4" diameter solid carbide down-feed router bit/end mill. There are 2 reasons for this step.
First, solid carbide router bits are centerless ground from carbide round stock so the flutes are perfectly concentric with the router bit shaft.
Secondly, carbide breaks rather then bends so if the router bit is still in one piece...it's absolutely straight.
Take a piece of 3/4" maple or mdf and make a 1/4" diameter hole in the material. Plunge the bit as deep as possible without going completely through.
Like Hans & Ron have already said, place a dowel pin in the hole and measure that against the square for perpendicularity. If you have a Starrett combination square use that instead of the DelVe square. I had a DelVe that I returned to Woodpeckers because it was out of whack.
If everything is perpendicular (which is the most likely situation) then the issue is in the Festool bit or the tool.
Place the 1/4" diameter router bit in a drill chuck, spin it and look for any out-of-roundness. It should be true, if so, then place the 20 mm Festool bit in the chuck and compare the two. If everything still looks fine, I'd move to the tool.
Flip the router over and check to make sure all the screws that secure the phenolic base are tight. Then drag a straight edge across the phenolic base to make sure none of the screw heads are proud of the surface. There have been issues in the past.
Carefully remove the phenolic router base bottom. Blow out the area and then carefully look for anything that would prevent the phenolic base from being level when it's attached properly. Especially look at the screw attachment holes to see if there is a piece of casting flash or something else that may prevent a proper and level surface.
After that, if you're still in the weeds, it's probably time to return both the 20 mm bit and the router to Festool for service along with a short note of what the issue is. If the first 1/4" diameter hole test was good, I'd also return that item along with the dowel pin to Festool so that they can compare the perpendicularity for themselves.
Good luck... [smile]