17 week 18V battery replacement

[Adamsse]

One of my two 18V batteries died this week.  It was only 18 mon old.  After contacting Festool, I sent it in for repair.  I just got an email they have decided to replace it, but it will take about 17 weeks.  I thought the FOG should know about that in case they run into the same problem.  At $120 each, I’m hesitant to go buy another one (if available) from my local dealer so will just be patient.

 

[six-point socket II]

If you can spare the 120$ right now & it's not taking food of your table, get one. Even though Festool replaces the defective battery for free.

Everything "Li" - especially battery packs - will get very interesting in the not so distant future.

->https://www.reuters.com/world/afric...ium-exports-curb-artisanal-mining-2022-12-21/

->https://kleinmanenergy.upenn.edu/ne...-ukraine-war-and-the-clean-energy-transition/

I'm also highly curious to see if past offers of "buy bare tool, get a battery for free" will make a comeback this year, speaking of Germany/Europe.

EDIT: Should have checked the date of the original post, sorry!

Kind regards,
Oliver

 

[Adamsse]

One of my two 18V batteries died this week.  It was only 18 mon old.  After contacting Festool, I sent it in for repair.  I just got an email they have decided to replace it, but it will take about 17 weeks.  I thought the FOG should know about that in case they run into the same problem.  At $120 each, I’m hesitant to go buy another one (if available) from my local dealer so will just be patient.

By the way, Festool repaired and sent back my battery so hopefully it will still live a long life.  Got it back early Jan.  I appreciated that.  Sandy

 

[semenza]

Split topic. Onefinity is here https://www.festoolownersgroup.com/other-tools-accessories/re-17-week-18v-battery-replacement/

Seth