$99 PRO 5 Sander Promotion + $50 Voucher - New Festool REQ Sanders (US)

[Brice Burrell]

I hope they do limit the sale to one per customer.  Also, I hope dealers do a first come first served with the available sanders.  Actually, I should post this in Bob's thread. 

 

[spllbnd2]

Do you guys charge the credit card now or on November 1st?

[member=41633]Staniam[/member], your credit card is charged when it ships.

If you pay with Paypal, it is billed at the time the order is placed.

Actually the funds get held on the credit/debit card until the sanders ship. So while the customer does not actually get fully charged for these until they ship out, the funds are held on the card until then.

Found this out myself. No worries here, but we should be giving out the correct information to customers.

Cheers,
Alex

 

[spllbnd2]

Do you guys charge the credit card now or on November 1st?

[member=41633]Staniam[/member], your credit card is charged when it ships.

If you pay with Paypal, it is billed at the time the order is placed.

SOLD!

Im getting married in 18 days and I would end up on the nightly news as murdered if I spent anything on Festool right now.

Fwiw, The charge will show as pending until the sanders ship out. And funds held until then. So yes it will probably show up as pending and funds being held form account.

Cheer,
Alex

 

[Cochese]

Pending charge is fairly common. It also depends on your card if it impacts your available balance, etc.

 

[spllbnd2]

Been looking at Festools for some time now as an avid woodworker for many many years and have heard good things. Now I will be able to see first hand. Great deal on this sander and gets me my very first Festool. Exited and cannot wait. Already trying to decide what to buy and use that voucher on.  [big grin]

Cheers,
Alex

 

[spllbnd2]

Pending charge is fairly common. It also depends on your card if it impacts your available balance, etc.

Total understand. But with debit cards being so common place now a days, pending charges do impact balances. Regular credit cards most likely not.

Just like people to be the most informed as some may actually be using debit cards and not credit cards.

Cheers,
Alex

 

[Shane Holland]

[member=62563]spllbnd2[/member], welcome to the forum.

The question was if we charge the card now or when it ships. We do not charge until it ships.

As far as I know, virtually any website you order from will do an authorization on the card. This checks for availability of funds and places a temporarily hold for those funds. It is not a charge and on my credit card is shows up as "pending". This makes sure that we (and any other online retailer) can collect the money once the product(s) ship. You are not charged interest during this time since we have not collect the monies from you.

Apologies if that was not said. Like Cochese said, this is a very common practice. Any website that doesn't do that is opening themselves up to fraud which is not good for the retailer, the bank or the consumer.

 

[spllbnd2]

[member=62563]spllbnd2[/member], welcome to the forum.

The question was if we charge the card now or when it ships. We do not charge until it ships.

As far as I know, virtually any website you order from will do an authorization on the card. This checks for availability of funds and places a temporarily hold for those funds. It is not a charge and on my credit card is shows up as "pending". This makes sure that we (and any other online retailer) can collect the money once the product(s) ship. You are not charged interest during this time since we have not collect the monies from you.

Apologies if that was not said. Like Cochese said, this is a very common practice. Any website that doesn't do that is opening themselves up to fraud which is not good for the retailer, the bank or the consumer.

[thanks]

 

[zapdafish]

Buddy of mine is stopping by to pick one or more up for me  [big grin]

Is there any concern that Festool USA won't have enough stock to fill the current pre-orders and there is only a limited space in a warehouse/production?

No, no concerns. I have live feed from Festool PRO 5 Sander new manufacturing facility in Wendlingen. Here is today's 3:00 am snapshot:
[attachimg=1]

ToolNut warehouse yesterday:
[attachimg=2]

 

[meeker]

Great deal on this sander and gets me my very first Festool. Exited and cannot wait. Already trying to decide what to buy and use that voucher on.  [big grin]

Same here! Ordered from festoolproducts on Wednesday, and glad I did before the suspension. Tracksaw and dust extractor next I think. This sander may be a loss leader for festool, but in this case will likely lead to me dropping $1200 additional, not to mention all the accessories for these products. [eek]

 

[rljatl]

Can you use the existing ETS125 pads with new PRO 5 Sander? I apologize if I missed this question before.

[member=61515]Rustys[/member], yes, you can use all of the ETS 125 EQ accessories with the PRO 5 with the exception of the old Turbo dust bag. I don't think it would work because of the new dust port's outside diameter.

[member=48572]Shane Holland[/member] Is there a blue hard pad that will fit the new PRO 5 sander?

 

[Shane Holland]

[member=48572]Shane Holland[/member] Is there a blue hard pad that will fit the new PRO 5 sander?

[member=18283]RobBob[/member], Festool does not make a hard pad for the ETS 125 / PRO 5 sanders.

 

[mcooley]

Any news on why Festool pulled the graphic down for the new sander? I imagine they oversold it. In my case the dealer ordered 20 so they are just making a list people who want one. I imagine it is a different system for online shops. I don't think Festool is the best at organizing their promotions. The confusion seems avoidable.

 

[Shane Holland]

Any news on why Festool pulled the graphic down for the new sander? I imagine they oversold it. In my case the dealer ordered 20 so they are just making a list people who want one. I imagine it is a different system for online shops. I don't think Festool is the best at organizing their promotions. The confusion seems avoidable.

I have shared the information that has been officially communicated to us from Festool, which is that they are asking dealers to suspend taking orders. I will definitely promptly share any additional information that is provided.

 

[ewils91]

Shane, I just ordered one from you folks yesterday and already sold my ETS125. Will you be able to fill your orders? Thanks Eddy Wilson

 

[TylerC]

Is the voucher transferable to another person? Not sure I'll buy another tool, could just give it to someone else, add a follower the green cult.  [big grin]

[member=15585]Svar[/member], there was nothing to say that it wasn't transferable, so I would assume that's fine. [member=57769]TylerC[/member] can confirm.

Yes, the voucher is transferrable. As long as the person has the voucher number (and it's never been used), he/she will be fine.

 

[Shane Holland]

Shane, I just ordered one from you folks yesterday and already sold my ETS125. Will you be able to fill your orders? Thanks Eddy Wilson

Eddy, we have ordered more than enough inventory to fill all existing orders. I have no way to know how many orders Festool has received or their inventory on hand. If we receive any information from Festool that will impact our customers, I will share it here and proactively contact our customers.

 

[ewils91]

Thanks Shane, on top of things like usual.

 

[Svar]

Will PRO 5 sander in its current configuration be added to the line of sanders on a permanent basis alongside regular ETS125, or was it produced as a one time tool specifically for promotional purposes?

 

[TylerC]

Will PRO 5 sander in its current configuration be added to the line of sanders on a permanent basis alongside regular ETS125, or was it produced as a one time tool specifically for promotional purposes?

It was intended as a limited-run tool.