Best Festool Dealer - US

[Rhino1789]

I am about to make a large Festool purchase and was looking for advice on which online dealer to make the purchase. I realize nobody can give discounts (above the 10% on the dust extractor/MFT package deal) on certain Festool tools, but are there dealers that will offer discounts on Festool accessories (rails or blades) or non-Festool products? Or even add-ons if the total purchase is a certain amount (over $500, $1,000, $2,000, etc.).
Thanks for any advice!

 

[nickao]

Bob Marino.
http://www.bobmarinosbesttools.com/

I have purchased from so many places and personally I prefer Amazon for everything I purchase. So if the single Festool I want is on Amazon that's where I get it.

BUT, if I  had 10,000.00 or 12000.00 to drop all at once again to buy new Festool's it would go to Bob in one large purchase in a heartbeat.

 

[vkumar]

Lots of good dealers, Bob Marino, Toolnut, Amazon (fast service with Prime).  But alas in the land of the free, there are no discounts on Festool branded products.

Vijay

 

[J0hn]

I have purchased from all the dealers mentioned in this thread...

Nothing is easier than Amazon.  Fast shipping.  You can easily look up your past orders - (I have orders I can still find from them in 1999).  And, you can not beat their customer service.

If there is any problem at all, something doesn't work right, there was shipping damage, etc etc - just return it for a replacement or refund.  Or in the case of something was damaged - open up a chat session (or call them), they usually can authorize up to 15% -20% off if you decide to keep a damaged item instead of returning it.

Make sure your are buying from Amazon and not a marketplace retailer

 

[Kris J]

I like buying from FestoolNirvana.com

 

[live4ever]

Over the years I've bought from Amazon, Acme, Hartville, Bob Marino, Woodcraft, Toolnut/Festoolproducts, ToolHome (RIP Tom), and some smaller purchases from USTF/ShopFestool and In Touch Tools.  Good experiences all around.  Since most of the transactions have been easy (I pay, they ship, item arrives safely and works properly), there haven't really been opportunities to screw it up or exceed expectations.  As such I recommend all equally.

If I needed more support or knowledge from a dealer, I might choose more carefully or go with someone local.  For just carrying out the transaction reliably and taking care of a problem if it arises (e.g. defective tool) then all of the above have done a great job.

 

[Holmz]

There is something morally to be said for supporting the local business if there is one in Penn state.
On the other hand it is hard paying extra taxes seems to be a financially unwise, which I learned from watching the elections.

 

[ear3]

It is not standard practice to get discounts on add-ons, so I doubt you would be able to find that option, even for what might otherwise seem like a significant number (but even $2000 is still relatively modest in Festool dollars, unfortunately). 

I split my purchases between brick and mortar dealers and a few online sources (I will cop to going the online route for the larger items for the sake of avoiding state sales tax).  There's a lot of value in having a relationship with a place you can just walk into and ask a question or troubleshoot an issue.  And I have in the past gotten some small perks in the form of free parts and returns on unused accessories (which, unlike the tools, is not obligatory) because I had a working relationship with the store.  In terms of online sources, you can't go wrong with Bob Marino or Toolnut.  They are the closest you can come to getting the personal care and engagement of a brick and mortar dealer in an online environment.  As much as I use Amazon for everyday items, I think it's important to vote with our dollars to keep independent, unaffiliated businesses alive.

If you have questions you can always call the dealers directly.  The phone number on Bob's page goes straight to him.

 

[Atonwa]

Another vote for Bob here. I ordered a significant amount from him recently (>5K) and didn't expect any freebies. What I did expect and receive was a great discussion before the sale which ultimately saved me money up front as we switched tools in and out that fit my work better, amazing customer support including checking to see if I ordered the correct items I really wanted and on time delivery expertly packaged.

I know I supported a small business and have someone to contact directly if an issue arises which is worth more to me than a hat or shirt.

I will also make a recommendation that I should have found earlier. Whoever you go with see if they will send you the LR32 rail instead of the standard rail. I now have a bunch of both and could have gone with the just the holey rail from the beginning in each size.

Good luck and I'm totally happy with all the tools I purchased.

 

[Pnw painter]

Recently I bought some items from toolnut and was very happy. They are very active on this forum and that was a big reason why I purchased from them.

Typically, I buy all my Festool products from a local hardware store. Since I own a small business most tools I purchase are a write off and I believe it's important to support other local businesses.

Sent from my iPhone using Tapatalk

 

[waho6o9]

Go with the best: Bob Marino.

 

[Bigdaddy65]

Another recommendation for Bob Marino. I'm new the Festool and he's been very helpful, responsive and doesn't try to sell you accessories you don't need. Items are packaged very secure for shipping. Despite his best efforts, my MFT/3 arrived damaged but a couple emails and a few pictures and the replacement parts were on the way.

 

[sancho57]

I think any of the dealers that post here will do you right, Ive got stuff from Bob and Aldo at Intouch. Both have given me incredible service.

As far as discounts/ extras alas, that aient happening with festool. Though you might be able to get some bling, Festool hat or some other doo dad.
But even then when I buy tools I buy for the quality of the tool also the support after the purchase. Which in my opinion with Festool is awesome.

 

[Bob Marino]

Well, though I'm a little hesitant about replying to this thread, I do want to say thanks for the vote of support and kind words. It is very much appreciated.

 

[Nat X]

The only genuinely bad Festool dealers I've ever encountered are the ones that also sell paint. Some owner sits through a seminar or a house flipping show somewhere and thinks that throwing a few boxes of Granat on his or her shelves without telling a single employee what they are is going to turn a profit somehow and it just never works out for anybody.

Every once in a while I decide to give Amazon another try on some weird Festool accessory nobody else actively stocks, and every single time when I get to the checkout page they tell me they're not allowed to ship it to my address. Then I get to talk to someone in India about it who has no clue in the world what's going on and cannot do anything but read from their little script and I go back to special ordering from someone competent.