CTL26 sooooo disappointing

jmbfestool said:
I'll make a video sometime this week and break abit more on the hose carriage to just show you how easy it breaks ........

trust me I'm pretty sure when I stand to close to the CTL26 and I sneeze something breaks off on the CTL26 its that brittle its ridiculous
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That wouldn't be for the 2015 Festool video contest would it?  [blink]
Sorry JMB I would be very frustrated too.

If you look at the geography of all the posters, all the posters in cold weather areas find the product way too brittle. Warm weather posters are not seeing the same problem. With Festool being German, I'm sure they know that they have a weakness on those parts. I suspect they will change the design and or plastic composition. Hopefully they will hear your complaint.
 
socaljohn said:
If you look at the geography of all the posters, all the posters in cold weather areas find the product way too brittle. Warm weather posters are not seeing the same problem. With Festool being German, I'm sure they know that they have a weakness on those parts. I suspect they will change the design and or plastic composition. Hopefully they will hear your complaint.
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Not so... I live in Puerto Rico, tropical weather, and the top on my mini also broke, not as bad as those, but it broke. All I was doing was putting the hose in its channel and one of the ears that holds the hose in the channel just broke. No banging, no pressure, it just broke. I thought it was just me, but obviously not so.
 
DeanSocial kindly posted me a picture of his CTL MINI lol

[attachimg=1]
 

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pugilato said:
socaljohn said:
If you look at the geography of all the posters, all the posters in cold weather areas find the product way too brittle. Warm weather posters are not seeing the same problem. With Festool being German, I'm sure they know that they have a weakness on those parts. I suspect they will change the design and or plastic composition. Hopefully they will hear your complaint.
Click to expand...

Not so... I live in Puerto Rico, tropical weather, and the top on my mini also broke, not as bad as those, but it broke. All I was doing was putting the hose in its channel and one of the ears that holds the hose in the channel just broke. No banging, no pressure, it just broke. I thought it was just me, but obviously not so.
Click to expand...


Well that's why I posted it because I haven't read Anyone complaining on FOG about it and like I said I thought Dean was just careless but owning one my self now for a while I have come to the conclusion it's not upto the job.  What triggered me to post was the hole my trimmer made the other day when it rolled off and fell only 400mm.

I was like right!!!!  that's it this is a joke this has not been made/designed for normal day to day use. I am posting this crap in Fog. 

I'm kinda glad others have are experiencing the same thing.  I would be surprised if festool don't already know about this poor design if they don't I hope this brings it to their attention
 
Dean must be working in rough areas of town, looks like it was hit by a bazooka  ;D

Front of mine cracked the other week, just grabbed it to pull it to the side door of the van & it cracked.  Gutted !
 
woodguy7 said:
Dean must be working in rough areas of town, looks like it was hit by a bazooka  ;D

Front of mine cracked the other week, just grabbed it to pull it to the side door of the van & it cracked.  Gutted !
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Haahaa lol yeah I think Deans has been knocked about a bit.  Don't think his proves my point very well. 
 
I have replaced the tops on our two CT26's two  times.  Just last week, one of them broke again. Bugger.

Time to call Tom at Tool Home!
 
Before I ordered my CT 36, I was torn between the 26 or 36. According to many reviews posted on Amazon the hose garages of the 26 seemed to break a lot, not so with the 36, even though they seemed to be made of the same materials.I will say that was three years ago. By the way no breakage on the 36. 
 
My CT 26 hose apgarage broke to. I was going to order a new one to replace it. But then Inthought what the heck, it's nit that bad yet. I'll wait until it looks like you rs
 
pugilato said:
Not so... I live in Puerto Rico, tropical weather, and the top on my mini also broke, not as bad as those, but it broke. All I was doing was putting the hose in its channel and one of the ears that holds the hose in the channel just broke. No banging, no pressure, it just broke. I thought it was just me, but obviously not so.
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Mine broke at the same place when I put the hose through it. And mine was indoors in a well heated room. It's not just temperature. It's the plastic.

jmbfestool said:
Haahaa lol yeah I think Deans has been knocked about a bit.  Don't think his proves my point very well.
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Despite of the plastic, judging by all these pics I do get the idea you guys are a bit hard on your vacs.

But I've seen lots of used Festool vacs on www.marktplaats.nl with broken tops. It happens a lot with trades people, it is normal tools get banged around and should be able to take it. Especially Festools, they claim to be the toughest of all. It's good you made a thread about it. I think lots of trades people just keep using it without replacing broken parts because they know there's no end to it. So Festool might misjudge the problem.

SS Teach said:
Before I ordered my CT 36, I was torn between the 26 or 36. According to many reviews posted on Amazon the hose garages of the 26 seemed to break a lot, not so with the 36, even though they seemed to be made of the same materials.I will say that was three years ago. By the way no breakage on the 36.
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The tops of the 26 and 36 are identical. I think more people have the 26 and those who have the 36 don't carry it around as often/easily as those who have the 26 but tend to be more shop based. That's probably why the 26 breaks more often.
 
It starts at a crack then gets worse. I tried cutting mine back with a fine jigsaw and it shattered worse. The outlet broke by people pulling on the lead.
 
Alex

Point 1

A agree when I broke mine multiple times couple of them were in a very warm environment. So I don't think temp is the problem although the cold is likely to make it worse

Point 2

I agree Deans does look a little bad but if you look at my pictures it ain't as bad and honestly I have never thrown or dropped my CTL I have simply just used it like I used my CT22 which is still going strong.

I agree festool might not know the real extend of the problem.  I see few fog members have said they have already replaced theirs few times that alone should ring alarm bells for Festool but they might be only a handful.

  I recon their are a lot more people like me and Dean who WONT replace the hose carriage especially when it breaks so easily and likely won't even complain.  If I had broken it by dropping it or did something like dropping wood on it then YES I would replace it.

Now all ill do is once MY CTL26 needs replacing I won't be buying a festool one (unless they have resolved the issue) I would be looking at other brands/alternatives first
 
jmbfestool said:
DeanSocial kindly posted me a picture of his CTL MINI lol
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Don't you mean *most* of his mini?

I also think it's a weak design, both in general strength terms, poor support for T-Loc feet, and limited adaptation to any hose larger than the one it comes with ... I ended up buying a SYSV for my 36 hose it was the only way to make it vaguely manageable.

To their credit Festool have been good about replacing it when broken but of course that tune will change when it turns 3...
 
CrazyLarry said:
jmbfestool said:
DeanSocial kindly posted me a picture of his CTL MINI lol
Click to expand...

Don't you mean *most* of his mini?

I also think it's a weak design, both in general strength terms, poor support for T-Loc feet, and limited adaptation to any hose larger than the one it comes with ... I ended up buying a SYSV for my 36 hose it was the only way to make it vaguely manageable.

To their credit Festool have been good about replacing it when broken but of course that tune will change when it turns 3...
Click to expand...

Yeah lol 60% of his CTL mini

I totally agree with all you said
 
jmbfestool said:

I know for a FACT the CTL26 isn't up for the job and I say it like it is! If I had dropped it down the stairs or thrown my CTL26 onto the floor I would have expected something to break off and told my self off and lived with it
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JMB - I have a CT26 and as a vac I love it, at the moment I truly baby it though, I carry it over dirty ground so it doesn't track dirt inside etc.  I have been lucky I guess and I will scream if anything breaks on this thing short of a 4 x 8 of 3/4 sheet landing on it.

Regarding your comment about stairs, I also have a $100 ridgid shop vac and it performs like a $100 vac, it sucks great, but is loud, is not hepa and does not have autostart etc. I use it for all the wet and dirty stuff and it HAS gone down the stairs - I'm almost embarrassed to say - more than once! Not one piece of that $100 vac has broken off ever and it still performs no worse than it ever did - it also passes as a sawhorse for rough cutting 2x4s. Bumps, drops and the like are part of the trade and professional tools are supposed to be designed with that in mind.

 
Don't leave out the CTL 36. I'm on my second and that seemed to break within a week of fitting it. It's just going to stay cracked now as money doesn't grow on trees.
 
Interesting thread with regards to the fragile nature of the vacs . I have a midi which is fine so far , but it is insightful that when someone posts problems loads of other people also chime in with similar issues. Sometimes  It only takes one person to open the flood gates and after most of the replies posted here , there is definitely an issue . Unless people are complaining directly to Festool they may not be directly aware of the issue, but thanks to this thread they definitely should and hopefully act on it .
Dave
 
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