Festool CXS Li 1,5 Ah

[AlexThePalex]

Oldie, with reduced prices comes reduced liability for the seller and increased risk for the buyer. That's a plain old widely accepted law of economics.

If you want full warranty, take my advice and go to a dealer and buy yourself a brand new tool for full price.

But you'd rather prefer not to, that's why you're interested in this eBay offering. I can understand that. I'd like the same and many others with us. But while I understand that lower prices mean a smaller package, you still want the full monty. Well, that's just not how it works. Not with Festool, not with any company. It is unrealistic to expect otherwise.

Just like it is unrealistic of you to think this would somehow hurt Festool's rep. What, they sell off a dosen used/demo tools with lower warranty and suddely everybody thinks they stink? Come on. This is common practice. No one cares a rat's hiney about that. In fact, loads of people would jump on the opportunity and praise themselves lucky. 

 

[dbworkshop]

+1 with Brice. I also was duped by Festool USA . So the battery has changed slightly. Boo hoo!  I was using both the t18 and cxs today for a gate repair. Pulled out the cxs because the right angle chuck with the keyless chuck from the T18 were too large to fit in the space.  Size does matter; only, bigger isn't always better!  Guess I'll just have to use the cxs for the next 2.37 years left on my warranty and hope those substandard 1,3ah batteries prematurely die

 

[Peterm]

Warranties
Pete.  Your response regarding warranties well put.  The effort you've put in appreciated by many I suspect...

Yeah, well, there's another 30 seconds of my life I won't get back, but as long as it helps a few people, lol

However, for me, missed the point.
My contention (as alluded to on another thread) is that the full 3 year warranty should just be offered.

Well, my response was to comments on this thread - haven't seen the other. And seriously, Richard, I think you're reading far too much into this - Festool UK are selling off some ex-demo tools; of the dozen or so they have listed, something like eight or nine come with/are eligible for the full three-year warranty; call me easily pleased, but I think that's pretty impressive in itself - and indeed I've bought full-warranty ex-demo items from TTS in the past.

Sure it would be nice if they all came with the full warranty, but of the rest currently offered, a couple come with a 6-month warranty, and with a couple the warranty situation isn't mentioned. Now, I don't work for Festool UK, so I've guessed that the warranty offered reflects the age or condition of the tool - but I don't know this for sure; it's just a guess. Maybe TTS are just trying to avoid a situation where some plank wanders into the local dealer and starts demanding a six-year warranty on a new tool, 'cos his mate picked up a three-year-old extractor with a full three-year warranty, so it stands to reason that a new tool should be covered for longer if the used tools have a full warranty, right?? Riiiight... But like I said, I'm guessing here - we all are.

I'd also guess that if someone was serious about buying one of these discounted tools, that they could contact TTS, ask them about the warranty situation, and be assured that the response they get would be accurate and honest, this being Festool UK and all. Or, as Alex said above, they could just pony up the full price at their local dealers and get the full warranty, theft-replacement insurance etc.. etc...

You pay your money, make your choice.

Cheers, Pete

 

[Davelaar]

I think in the Netherlands they do not know what they sell anymore, look at the autumn sale.
I marked in red, i think someone made a failer?

[attachimg=#]

 

[Davelaar]

Bah, I don't like it when I'm wrong but... I think I was wrong about what I wrote earlier. Too much information to retain.

I think we have the 1.3Ah batteries for the CXS here in the US/Canada. I was thinking of the new C12, which has only had the 1.5Ah since its introduction. Sorry.   [sad]

Hello Shane,

This part of the usa website say someting different:
http://drills.festoolusa.com/cordless-drills/models/overview/

Motor DC

Battery 10.8v, 1.5 Ah

Weight 1.98 lbs

Non-Set 564 261

Also here:
http://drills.festoolusa.com/cordless-drills/models/Comparison/

 

[Kev]

How's this then - purchased for full price a non torch 2.6Ah T18 in the old systainer a couple of weeks ago ... Just got an email direct from the local Festool distributor offering me my "runout - old model" version for $200 less.

GRRRR!

(ps in Oz).

 

[Kev]

How's this then - purchased for full price a non torch 2.6Ah T18 in the old systainer a couple of weeks ago ... Just got an email direct from the local Festool distributor offering me my "runout - old model" version for $200 less.

GRRRR!

(ps in Oz).

How's this for a happy ending ... made the distributor aware of my timing and thoughts and they've responded prompt and in a way that makes me very happy. I'm back in the land of having nothing to complain about ... other than taxes, politics, blah, blah, blah  [big grin]

 

[Dan1210]

well said jmb, i bought the cxs when it was first released, it has since been in for repair twice in less than 2 years, i think its out of order to release the uprated batteries so soon after the original release, i emailed festool uk regarding this and they have totally ignored me, thanks! spent the best part of £5k on their tools over the years and probably a bit more to come but this has left a sour taste in my mouth for sure and as you said i wouldnt have realised this unless i saw it on fog. I use my tool professionally everyday so every ounce of juice counts.
Not only that but they returned my cxs t loc after 3 weeks with a massive sticker stuck to the top again after i had complained about it the first time, quite disappointing.

 

[jmbfestool]

This was long time ago!  2011!  Didnt seem da long ago I posted da

 

[jacko9]

Heck, at my age i run out of energy before the battery loses it's charge [wink]

Jack

 

[Nick C]

This is a small difference. It could be just the way the battery manufacturer decides how to define "amp-hours." A battery is tested by connecting it to a load that draws a constant current. The test current (in Amps), multiplied by the time (in Hours) that it takes for the battery voltage to drop by some certain amount, equals amp-hours. That "certain amount" varies a bit, depending on the manufacturer. In use, I suspect the perfrmace would be about the same. Maybe even exactly the same. As the batteries discharge, the drill eventually becomes "weaker," prompting us to recharge the battery. As users, we decide when that point has been reached--it will be reached when the voltage has dropped to a certain level. We could operate it a little longer--maybe stretch the 1.3 to 1.5 Ah, in accordance with the more "optimistic" spec, but the usable peroiod of operation would not be extended.

 

[tbellemare]

Li-Ion drills should shut off at the appropriate drainage and Festool's do just that. You don't want to ever drain them completely.

Tom