VaDimZH said:
The more I hear/read about Festool problems,the more I want to sell it and never touch it again !!!
Let's not go all "the sky is falling", eh. One isolated issue doesn't constitute mass hysteria. [poke]
Ok, so someone didn't like my previous analogy that even very expensive things, like exotic cars, have failures.
So... Let me try this.
Anyone who's worked in the service industry or every partaken of a service knows that someone is WAY more likely to complain than to say "great job!". I think the same is true here. No one is going to post every few months that all of their tools are working perfectly and have been for years. You're going to get people posting about their tool failing because they are frustrated, are looking for assistance in resolving the issue, etc.
As a percentage, I suspect globally or even just in the U.S. that we talking very small fractions of a percent.